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4. 

Why is my body fat not measured when weighing in?

• Step on the scale with dry, bare feet. Make sure your 

feet are on the scale’s conductive areas.

• Make sure Bluetooth is turned on.
• Enter your physical information into the VeSync 

app.

1. 

Why doesn’t the scale turn on?

• Check if the batteries are properly installed. If the 

scale is new, make sure to remove plastic wrap from 
the batteries.

2. 

disappear?

• The batteries are low and may need to be replaced.

3.

Why doesn’t the scale connect with the VeSync app?

• Make sure your phone’s operating system is running 

on iOS 8.0+ or Android 4.3+.

• Download and open the newest version of the 

VeSync app.

• Turn on Bluetooth on your phone (for Android users, 

make sure your Location is turned on as well).

• Make sure your scale and phone are within 30 feet 

(10 meters) of each other.

• Make sure the scale is not currently connected to 

any other phone or app.

• Make sure your phone is not currently connected to 

another Bluetooth(™) device.

Conductive

Areas

NOTE:

 

If the scale has errors on the display, it will not turn off 
automatically, or has a problem not listed here, then try 
removing the batteries for 3 seconds, then replacing 
them.

• 

To reset the scale, press and hold the unit button for 10 
seconds. This will remove all users and their information.

Once user is deleted, there is no way to retrieve deleted 
information.

If you still need help, please contact 

Customer Support

 (page 30).

Troubleshooting

Why does information flash on the screen and then

Содержание FG830LB

Страница 1: ...1 Questions or Concerns support etekcity com Digital bluetooth body fat scale Model No FG830LB ...

Страница 2: ...edicated to providing our customers with quality products for building a better living Should you have any questions or concerns about using your new product feel free to reach out to our helpful Customer Support Team at 855 686 3835 or by email at support etekcity com We hope you enjoy your new product ...

Страница 3: ... the Scale Calibrating the Scale Replacing the Batteries Display Messages Troubleshooting Warranty Information Customer Support Package Contents 1 x Digital bluetooth body fat scale 3 x 1 5V AAA Batteries Pre Installed 1 x User Manual Specifications Weight Capacity 400 lb 28 st 180 kg Graduation 0 2 lb 0 1 kg Weight Units lb st kg Platform Tempered Glass Dimensions 11 8 x 11 8 x 1 0 in 300 x 300 x...

Страница 4: ...easure body fat We do not recommend using the scale if you use medical electronic equipment such as a pacemaker Consult a healthcare professional before use The glass platform is slippery when wet Always make sure the platform and your feet are dry before stepping on for measurement Place the scale on a hard flat surface to avoid tipping To weigh safely and accurately stand with your feet shoulder...

Страница 5: ...ries to extend the lifetime of the scale NOTE This smart scale complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation ...

Страница 6: ...6 Function Diagram 1 Weighing Platform 2 Display 3 Anti Skid Padding 4 Battery Compartment 5 Unit Conversion Button 6 Top Bottom 1 2 5 4 3 ...

Страница 7: ...re First Use 1 Open the battery compartment on the bottom of the scale Remove the included AAA batteries from the scale 2 Remove the plastic wrap from batteries 3 Replace the batteries Follow the guidelines in the battery compartment to match the and terminals ...

Страница 8: ... when prompted to use VeSync 2 After you ve signed up enter your email and password then tap Log In NOTE You must create your own VeSync account to use third party services and products such as the Amazon Echo and Google Home These will not work with the Guest account You can also allow your family or friends to use your smart scale ...

Страница 9: ...on a soft surfaces such as carpets and mats will result in inaccurate measurements 2 Step onto the scale The scale will automatically turn on and start measuring your weight 3 Keep standing on the scale until the digits on the screen flash 3 times with your final measurement NOTE Press the unit conversion button on the bottom of the scale to change units from kilograms kg to pounds lb to stone st ...

Страница 10: ...10 Weighing with the VeSync App Pairing with Scale with VeSync 1 Tap the button to add your device 2 Tap Scales 2 1 ...

Страница 11: ...11 3 Select the Etekcity Fitness Scale 4 Go to your phone s settings and turn on your phone s Bluetooth Tap Connect 3 4 ...

Страница 12: ...12 5 The app will take a moment to scan for devices Tap Etekcity Fitness Scale to connect 6 If you can t connect tap Why couldn t I connect to my device at the bottom of the screen 5 6 ...

Страница 13: ...ing steps tap to return to the previous screen 8 Then tap Search Again 9 You ve completed setup Give your smart scale a unique name or simply use the default name NOTE You can change the name and picture at any time in Device Settings 8 7 ...

Страница 14: ...14 Using the App 1 On the My Home screen tap on the name of your smart scale NOTE New users should enter physical information to let the scale calculate accurate body metrics 1 ...

Страница 15: ... to access the following A Add or Switch User see page 16 B More Data see page 17 C Data Graphs see page 18 D Device Settings see page 20 NOTE If you re wearing shoes or if you haven t entered physical information the results will only show weight A B C D ...

Страница 16: ... user delete an existing user first You can reset the scale by pressing and holding the unit button for 10 seconds This will remove all users Once user is deleted there is no way to retrieve deleted information Weight Measurement Select a user by tapping on the profile picture or tap to add a new user ...

Страница 17: ...17 B More Data This screen shows a comprehensive analysis of 6 health metrics that the scale tracks Tap to return to the previous screen ...

Страница 18: ...18 2 You can view daily weekly or monthly progress Tap to view your weighing history 1 Tap Data Graphs C Data Graphs 1 2 ...

Страница 19: ...19 3 Tap on any entry to see more information 4 View analysis of the 6 health metrics that the scale tracks NOTE Swipe left on any entry to delete 4 3 ...

Страница 20: ...ce Settings screen you can customize the following scale settings a Device Name b Icon c My Goals see page 21 d Members see page 22 e Weight Unit see page 24 f Delete Device see page 24 D Device Settings a b c d e f ...

Страница 21: ...21 1 Tap My Goals to change your Body Fat Goal and Weight Goal 2 Scroll the goal meter left and right to change your goals 3 Then select when completed My Goals 3 2 2 ...

Страница 22: ...22 Add Member 1 Tap Add Select the new member s photo and enter the new member s information Members 2 Tap to save 1 2 ...

Страница 23: ...3 Edit Member 1 View and edit user information Tap on member s picture and select each detail to edit information 2 Tap Save when finished 3 To delete the user profile tap in the upper right corner 1 2 3 ...

Страница 24: ...nits Tap Delete Device to delete the scale from your VeSync app Weight Unit Delete Device NOTE If you change the weight units the units on the smart scale will change to match NOTE Once user is deleted there is no way to retrieve deleted information ...

Страница 25: ...or abrasive cleaning agents to clean the scale Calibrating the Scale it must be calibrated to ensure accurate results 1 2 Step on the scale with one foot until digits appear on the display Then step off 3 The scale will show C while calibrating then 0 0 when complete Maintenance If the scale has been moved or flipped upside down Place the scale on a hard flat surface ...

Страница 26: ... Open the battery compartment on the underside of the scale 2 Remove the old batteries and dispose of them properly 3 Install 3 new 1 5V AAA batteries Follow the guidelines in the battery compartment to match the and terminals 4 After closing the battery compartment calibrate the scale see Calibrating the Scale page 25 ...

Страница 27: ...27 Display Messages Wireless Connection Change Battery Overload Calibrating No Wireless Connection ...

Страница 28: ...pp Turn on Bluetooth on your phone for Android users make sure your Location is turned on as well Make sure your scale and phone are within 30 feet 10 meters of each other Make sure the scale is not currently connected to any other phone or app Make sure your phone is not currently connected to another Bluetooth device Conductive Areas NOTE If the scale has errors on the display it will not turn o...

Страница 29: ...ssume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state ALL EXPRESSE...

Страница 30: ...elpful Customer Support Team Your satisfaction is our goal Customer Support Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Toll Free 855 686 3835 Email support etekcity com Support Hours Monday Friday 9 00 am 5 00 pm PT Please have your order confirmation number ready before contacting customer support ...

Страница 31: ...ent does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that ...

Страница 32: ...31 Connect with us Etekcity ...

Страница 33: ...Scan here to join the community Visit us at www etekcity com Building on better living ...

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