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Customer Support

If you have any questions or concerns about your new product,

please contact our helpful Customer Support Team.

Etekcity Corporation

1202 N. Miller St., Suite A

Anaheim, CA 92806

Email:

[email protected]

Toll-Free:

(855) 686-3835

Support Hours

Mon–Fri, 9:00 am–5:00 pm PST/PDT

*Please have your invoice and order ID ready before

contacting Customer Support.

Содержание ESB-591

Страница 1: ...Smart Body Weight Scale Model ESB 591 User Manual Questions or Concerns Mon Fri 9 00 am 5 00 pm PST PDT support etekcity com 855 686 3835 ...

Страница 2: ...kage Contents Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Common Display Codes Troubleshooting Warranty Information Customer Support 3 3 4 6 7 8 9 12 14 16 17 21 23 ...

Страница 3: ...e Specifications Package Contents Weight Capacity 400 lb 180 kg 28 st Increments 0 1 lb 0 05 kg Weight Units lb kg st Platform Tempered Glass Battery 3 1 5V AAA Batteries Pre Installed Auto Off 30 seconds Dimensions 11 11 0 9 in 28 28 2 3 cm Operating System iOS 10 0 or Android 5 0 ...

Страница 4: ...ere is a crack on the glass While tempered glass is stronger and fractures more safely than ordinary glass it may shatter unexpectedly after developing a slight crack If you see a crack contact Customer Support see page 23 The glass platform is slippery when wet Always make sure the platform and your feet are dry before stepping on for measurement Place the scale on a hard flat surface to avoid ti...

Страница 5: ...le Maximum weight capacity is 400 lb 180 kg 28 st Keep the scale in a cool area with low humidity Keep the scale away from heat sources such as ovens or heaters Avoid temperature fluctuations Store the scale in a horizontal position not a vertical position This scale is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowl...

Страница 6: ...6 Function Diagram A Weighing Platform B Display C Anti Skid Padding D Battery Compartment C D A B ...

Страница 7: ...7 Display Diagram A Weight Measurement B Bluetooth Icon C Weight Units A B C ...

Страница 8: ...derside of the scale Remove the included AAA batteries 2 Remove the plastic insulator strip from the battery compartment 3 Replace the batteries Follow the guidelines in the battery compartment to match the and terminals Push and Lift 1 5V AAA 1 5V AAA 1 5V AAA ...

Страница 9: ...uctions Note This scale uses the VeSync app not the VeSyncFit app For Android users you may need to select Allow to use VeSync 2 Open the VeSync app If you already have an account tap Log In To create a new account tap Sign Up Note You must create your own VeSync account to use third party services and products These will not work with a guest account With a VeSync account you can also allow your ...

Страница 10: ... smart body weight scale settings 3 Make sure your scale is fully charged 4 Make sure your phone has Bluetooth turned on 5 Tap in the VeSync app and select your smart body weight scale 6 Follow the in app instructions to connect to your smart body weight scale ...

Страница 11: ...r body metrics Follow the in app instructions to create a user profile Note Entering inaccurate information will make the scale s measurements less accurate If you don t identify with the available gender options or are unsure pick the option that you think best physically matches you This choice is used for physical measurements such as body fat percentages ...

Страница 12: ...or pet turn on Baby Mode and follow the in app instructions for weighing Baby Mode will not measure other body metrics and will only measure weight and BMI 1 Place the scale on a hard flat surface Figure 1 1 Note Placing on soft surfaces such as shaggy carpet may cause inaccurate measurements or tipping Figure 1 1 2 Step on the scale then step off Wait for the LCD screen to display before using ...

Страница 13: ...c app your results weight and BMI will show in the app 4 If you want to measure the weight of your baby or pet using the VeSync app tap on the home page and then tap Follow the in app instructions Figure 1 2 Switching Units To switch between pounds lb kilograms kg and stone st open the VeSync app and select the weight unit in the Device Settings menu ...

Страница 14: ...moved or flipped upside down it must be cleared to ensure accurate results 1 Place the scale on a hard flat surface 2 Step on the scale until digits appear on the display then step off Figure 2 1 3 The scale will show when cleared Figure 2 2 Figure 2 1 Figure 2 2 ...

Страница 15: ...ose of them properly 3 Install 3 new 1 5V AAA batteries making sure they are placed under the correct polarity 4 Replace the battery compartment cover Use a slightly damp cloth to clean the surface of the scale followed by a soft dry cloth to wipe away any remaining moisture Do not use chemical or abrasive cleaning agents to clean the scale Note The scale may need to be cleared after replacing the...

Страница 16: ...16 Common Display Codes Bluetooth Connection No Bluetooth Connection Change Battery Overload Clearing ...

Страница 17: ...replaced The smart scale doesn t connect with the VeSync app Make sure your phone s operating system is running on iOS 10 0 or Android 5 0 Close and relaunch the VeSync app Make sure you re using the latest version Make sure your phone has Bluetooth turned on For Android users make sure your Location is turned on as well Make sure your scale and phone are within 30 ft 10 m of each other Make sure ...

Страница 18: ...ale readings seem unstable or inaccurate Make sure the scale is on a hard flat surface Reset the scale to zero see page 14 Note If the scale has errors on the display will not turn off automatically or has a problem not listed here try removing the batteries for 3 seconds then replacing them If the problem is not resolved replace the batteries with new ones If you still need help please contact Cu...

Страница 19: ...ountries App Store is a trademark of Apple Inc Google Android and Google Play are trademarks of Google LLC The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Etekcity Corporation is under license Other trademarks and trade names are those of their respective owners ...

Страница 20: ...he equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This...

Страница 21: ... product in exchange without charge subject to verification of the defect or malfunction and proof of the date of purchase There is no other express warranty This warranty does not apply If the product has been modified from its original condition If the product has not been used in accordance with directions and instructions in the user manual To damages or defects caused by accident abuse misuse...

Страница 22: ... period of this limited warranty This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you If you discover that your product is defective within the specified warranty period please contact Custom...

Страница 23: ...ease contact our helpful Customer Support Team Etekcity Corporation 1202 N Miller St Suite A Anaheim CA 92806 Email support etekcity com Toll Free 855 686 3835 Support Hours Mon Fri 9 00 am 5 00 pm PST PDT Please have your invoice and order ID ready before contacting Customer Support ...

Страница 24: ...24 Connect with us Etekcity CA092221CW M1_0721ESB 591 ...

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