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Warranty Information
Terms & Policy
Etekcity warrants all products to be of the highest quality in material,
craftsmanship, and service, effective from the date of purchase to the
end of the warranty period.
Etekcity will replace any product found to be defective due to
manufacturer flaws based on eligibility. Refunds are available
within the first 30 days of purchase. Refunds are only available to
the original purchaser of the product. This warranty extends only
to personal use and does not extend to any product that has been
used for commercial, rental, or any other use in which the product is
not intended for. There are no warranties other than the warranties
expressly set forth with each product.
This warranty is non-transferrable. Etekcity is not responsible in any
way for any damages, losses, or inconveniences caused by equipment
failure by user negligence, abuse, or use noncompliant with the user
manual or any additional safety, use, or warnings included in the
product packaging and manual.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering or
vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
Etekcity and its subsidiaries assume no liability for damage caused
by the use of the product other than for its intended use or as
instructed in the user manual. Some states do not allow this exclusion
or limitation of incidental or consequential losses, so the foregoing
disclaimer may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which may vary from state
to state.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Additional 1-Year Warranty
You can extend your 1-year warranty by an additional year. Log onto
www.etekcity.com/warranty and sign up to register your new product
for the extended warranty.
In the order number field, please type a short description along with
the date you received your product.
Defective Products & Returns
If your product proves defective within the specified warranty period,
please contact Customer Support via
.
Do not
dispose of your product before contacting us. Once Customer Support
has approved your request, please return the unit with a copy of the
invoice.
Product
EAM-DT1 Queen Air Mattress |
EAM-DQ1 Twin Air Mattress
Default Warranty Period
1 year
For your own reference, we strongly recommend that you record
your order number and date of purchase.
Order Number
Date of Purchase
