17
Troubleshooting
Problem
Possible Solution
LCD display is dim.
Replace the batteries.
LCD display shows “Lo”.
Battery is low. Replace the batteries.
Scale does not turn on.
Replace the batteries.
Insert batteries under the correct
polarity as marked in the battery
compartment.
Scale cannot connect to
VeSync app.
Make sure your mobile device is
within 10 m / 30 ft of the scale.
A Bluetooth device can only exchange
data with 1 other Bluetooth device
at a time. Make sure the scale is not
connected to any other phone or app.
Display shows “Err”
Weight exceeds 5000 g / 5000 mL /
176.4 oz / 11 lb. Remove item from
scale to protect its weight sensors.
Use a different scale with a higher
weight range.
If your problem is not listed
, please contact
Customer Support
(see page 22).
Содержание Choice Smart Nutrition Scale
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