ETAS
Troubleshooting Problems
ES413.1 - User’s Guide
50
Measurement
does not start.
Are you being prompted to
carry out an update in the
INCA-Monitorlog or in the
Config-Tool?
Update the modules.
Is there no data from the
module?
Check that your power supply and test
setup correspond to the requirements
listed in section 4.5 on page 30.
Check that the wiring of the hardware
to the PC is correct/intact.
Check that the modules in the module
chain are connected correctly.
You are using the ES4xx Con
-
figuration Tool and the mod
-
ule is supplying no data?
Check whether the position of one or
more modules in the chain has
changed.
Check that you are not using an incor
-
rect A2L file.
Check whether you
have loaded the measure configuration
to the module chain.
Check that you have not assigned the
same IP address to two module chains.
Is the module supplying
usable data?
Check that the sensor is connected cor
-
rectly.
Data is lost during
data transfer.
Are you using WLAN in your
test setup?
WLAN is not permissible within this
ETAS network. Wire your test setup
(ETAS modules and their connection to
the PC) with ETAS cables only.
Are you using the correct
type of network card in your
laptop?
Check whether you are using a PCMCIA
network card in your laptop. PCMCIA
cards with an 8- or 16-bit data bus are
not suitable. Only use PCMCIA cards
with a 32-bit data bus, mini-PCI or
ExpressCards.
The LED is show
-
ing red.
Have you just carried out an
update?
INCA users:
Power on the module and then power it
off again.
Config-Tool users:
Power on the module and then power it
off again.
Reload the measure configuration.
If the LED continues to show red, send
the module to ETAS for repair.
The firmware of
one or more mod
-
ules cannot be
updated.
Is the module to be updated
in a module chain?
Update the firmware of these ES400
modules separately.
1)
: The manufacturers of PC Cards have different names for this function.
Example: “Link down Power saving”
Problem
Diagnostic Questions
Possible Solutions