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FAULT
POSSIBLE CAUSE
TROUBLESHOOTING
Excessive foam
is formed in the
detergent drawer.
Excessive amount of
detergent used.
Press the Start/Pause button.
To stop the foam, dilute one
tablespoon of softener into 1/2
litre of water and pour into the
detergent drawer. Press the
Start/Pause button after 5-10
mins.
Wrong detergent used.
Only use detergents produced
for automatic Washing
Machines.
Unsatisfactory
washing result.
Your washing is too dirty for
the programme selected.
Use the information in the
programme tables to select the
most appropriate programme.
Amount of detergent used
insufficient.
Use the amount of detergent as
instructed on the packaging.
There is too much laundry in
your machine.
Check that the maximum capacity
for the selected programme has
not been exceeded.
Unsatisfactory
washing result.
Hard water.
Increase the amount of
detergent following the
manufacturer’s instructions.
Your laundry is too tightly
packed together in the drum.
Check that your laundry is
spread out.
As soon as the
machine is loaded
with water, water
discharges.
The end of water drain hose is
too low for the machine.
Check that the drain hose is at a
suitable height. (**).
No water appears
in the drum during
washing.
No fault. Water is in the
unseen part of the drum.
-
Laundry has
detergent residue.
Non-dissolving particles of
some detergents may appear
on your laundry as white
spots.
Perform an extra rinse, or clean
your laundry with a brush after
it dries.
Grey spots appear
on the laundry.
There is untreated oil, cream
or ointment on your laundry.
Use the amount of detergent as
instructed on the packaging in the
next wash.
The spin cycle does
not take place or
takes place later
than expected.
No fault. The Unbalanced
load control system has been
activated.
The Unbalanced load control
system will try to spread your
laundry. The spinning cycle
will begin once your laundry is
spread. Load the drum evenly
for the next wash.
GB
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