28
www.estar.eu
EN
Help
No power
• Check if the AC cord of TV is plugged in or not. If there’s still no power, please
disconnect the plug, and reconnect to the socket after 60 seconds. Turn the power
back on.
Signal not
received properly
• Double or phantom images may appear on your TV if there are high buildings
or mountains close to where you are. You can adjust the image thru manual
operation: consult instruction of vernier regulation, or adjust the direction of the
external antenna.
• If you use an indoor antenna, under certain circumstances signal reception may
be more difficult. Adjust the direction of the antenna for optimum reception. If this
does not improve reception, you may have to switch to an external antenna.
No picture
• Check if the antenna at the back of the TV is connected properly.
• View other channels to see if the problem still occurs.
Video appears
with no audio
• Try increasing the volume.
• Check if the TV’s sound is on mute or not.
Audio is present,
but video does
not appear or is
discolored
• Try adjusting the contrast and brightness.
Static noise affects
video and audio
quality
• Check if the antenna at the back of the TV is connected properly.
Broken lines on
screen
• Make sure the plastic bag which came with the remote control is removed. Try
using the remote in a shorter distance from the TV. Check if the placement of the
batteries is correct, or try using new batteries with the remote control.
• The TV will go into Standby mode if it receives no response in a few minutes.
No video (PC
mode)
• Please check if the cable is connected to the VGA port correctly, or if the cable is
bent in some places.
Vertical line
blinking (PC
Mode)
• Enter the main menu, and adjust the vertical placement to eliminate the vertical
line.
Horizontal tearing
(PC Mode)
• Adjust the horizontal placement of the screen to clear any horizontal lines.
Screen is too
bright or dark (PC
Mode)
• Adjust the brightness or contrast in the main menu.
No response from
the PC
• Check if the PC’s display resolution is set to a compatible resolution for the TV.
Lines appearing
when a device is
connected to the
RCA port
• Make sure you are using a cable of good quality.
Problems are
unresolved
Unplug the power cable and wait for 30 seconds, then reconnect to the socket. If
problems still persist, do not attempt to repair the TV by yourself. Kindly contact
the service center.
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