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Tables of Contents

Getting Started ............................................................................................................................. 1

About......................................................................................................................................... 1

Feature Highlights: .................................................................................................................... 1

Technical Features ..................................................................................................................... 1

Connecting Your Phone ............................................................................................................... 3

Phone overview ........................................................................................................................... 5

Understanding Buttons and Hardware ...................................................................................... 5

Understanding Phone Screen Features ...................................................................................... 8

Basic Call Handling ................................................................................................................... 10

Placing a Call .......................................................................................................................... 10

Answering a Call ..................................................................................................................... 11

Ending a Call ........................................................................................................................... 12

Using Hold and Resume (Switch Calling Line) ...................................................................... 12

Transferring Calls .................................................................................................................... 13

Using Mute .............................................................................................................................. 13

Do Not Disturb ........................................................................................................................ 14

3-way Conference ................................................................................................................... 14

Advanced Call Handling ........................................................................................................... 16

Speed Dialing .......................................................................................................................... 16

Using the phone book ............................................................................................................. 16

Using Call Logs ...................................................................................................................... 19

Keypad Instruction .................................................................................................................... 20

Language ................................................................................................................................. 20

SIP Account Settings ............................................................................................................... 20

Network Setting ...................................................................................................................... 21

Customizing Rings and Volume .............................................................................................. 22

Web Settings .............................................................................................................................. 23

Account and Sip server ........................................................................................................... 23

Hotline ..................................................................................................................................... 24

Extension set ........................................................................................................................... 24

Codec Selection....................................................................................................................... 25

Contact .................................................................................................................................... 26

Содержание Sayhi ES310

Страница 1: ...www escene hk Escene Communication ES310 IP PHONE User Manual E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d ...

Страница 2: ...acing a Call 10 Answering a Call 11 Ending a Call 12 Using Hold and Resume Switch Calling Line 12 Transferring Calls 13 Using Mute 13 Do Not Disturb 14 3 way Conference 14 5 Advanced Call Handling 16 Speed Dialing 16 Using the phone book 16 Using Call Logs 19 6 Keypad Instruction 20 Language 20 SIP Account Settings 20 Network Setting 21 Customizing Rings and Volume 22 7 Web Settings 23 Account and...

Страница 3: ...with Support Chinese display HD Voice HD Codec 2 VoIP accounts Enterprise Phone Book 12 programmable hard keys and support BLF Expansion Module Up to 6 EMS32 programmable key modules Support Plug and Play Support PoE and AC power adapter Technical Features Item ES310 Screen Grayscale LCD with background light 160 32 pixel Line 2 Function Keys 4 Soft keys 2 Line keys dual color LED 6 Navigation key...

Страница 4: ...all record direct dial 3 way conference DnD Voice mail Voice Prompt Voice Message BLF Extension Interface EXT ESM32 programmable key module SOR FXS FXO Record USB Security User Authentication for configuration pages Signaling encryption Media encryption Application Public phone directory Private phone directory PnP Plug Play Power Supply Power adapter AC 100 240V input and DC 12V 1A output PoE IEE...

Страница 5: ...set Cord 1 Power adapter 1 RJ45 cable 1 CD 1 Quick Reference 1 Product certification 1 2 As shown in figure 2 1 and figure 2 2 Please plug Handset Cord into RJ11 interface IP Phone and Handset RJ45 cable into the LAN interface IP Phone will automatically start if IP Phone with POE function 3 The phone must work together with power adapter without POE support 4 Connect your computer to PC interface...

Страница 6: ...nication 5 If you want to connect a ESM Extension set you could connect it any interface to the EXT interface on the phone with a RJ 45 cable a straight through cable and the second ESM can be connected to the first one too It supports 6 ESMs ...

Страница 7: ...iption 1 Headset button Toggles the headset on or off Red means the feature is enabled 2 Mute button Toggles the Mute feature on or off Red means the feature is enabled 3 Messages button Typically auto dials your voice message service Red means have unread voice mail 4 SERVICE Server button Open or Close the Services menu 5 DIRECTORIES Directory button Use it to access call logs and corporate 2 3 ...

Страница 8: ... flashing There is an incoming call 2 Red steady Pick up and enter normal call 14 Softkey Each displays a softkey function To activate a softkey press the softkey button 15 Line buttons Select the phone line Call or Answer Different colors for different status 1 Red flashing There is an incoming call 2 Red steady Pick up and enter normal call 3 Blue flashing Holding call 4 Blue steady Active call ...

Страница 9: ... OK OK button To confirm the action 20 Hands free speakerphone Hands free voice of the output 21 LCD screen 160 32 pixels grayscale LCD with background light 22 Light strip Red flashing There are incoming call Red steady Missed Calls or phone busy 23 Hands free microphone Sounds input when hands free Figure 3 2 Interfaces of SayHi ES310 Num Hardware functions 1 Footstand Hold up phone 7 1 2 3 4 5 ...

Страница 10: ...t the Handset 9 Reserved port Enhanced scalability 1 EXT ESM interface 2 SOR S FXS O FXO R record 10 LAN port Connect to a LAN interconnecting device 11 PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like Figure 3 3 LCD of SayHi ES310 Num Screen Functions 1 Time and Date Show current time and date 2 Auto answer Enabled Auto answer d...

Страница 11: ...call 3 Network connected normal but the line is not successfully registered 4 Network is OK and the line is available 5 Line is turned on DND 5 Softkey labels Each displays a softkey function displayed on your phone screen and the function is different when menu changes ...

Страница 12: ...ter a number 4 Press button default or press or wait 5s default then it send the number automatically Place a call using a speakerphone Press Speaker or Programmable buttons or Place a call using a headset Put on your headset and active Headset button and then do as using speakerphone Redial Press REDIAL button to dial the last number or press Navigation button Right Dialed number select a number ...

Страница 13: ...Line button of the ringing line is Red and flashing Light strip is Red and flashing Pick up the handset Answer with the speakerphone Non headset mode Press Speaker button or press the flashing Line button or press Answer with the a headset Put on headset press Headset button so that the status light is Red and then do as using speakerphone Switch from a connected Call to answer a ringing call 1 An...

Страница 14: ...t mode Hang up one call but preserve another call on the other line Press or refer to the above three methods Using Hold and Resume Switch Calling Line You can hold and resume calls You can take a call in one line at anytime and the other lines would be hold As a result of that you can switch different calling line on our phone If you want to Then Put a call on hold Press HOLD button or press Hold...

Страница 15: ...ait five seconds default then transfer the call Transferred to idle lines or other numbers without talking to the transfer recipient Blind transfer 1 Press TRANSFER button or 2 Press 3 Enter number 4 Press default or press then transfer the call or wait five seconds default then transfer the call Blind transfer to the held line 1 Press TRANSFER button or press 2 Press the Line button of held line ...

Страница 16: ...d press twice or press MENU or OK button Function setting DND select line Disable 3 way Conference You can establish a three party conference during the conversation three phone parties can communicate with each other If you want to Then Invite the transfer recipient into a conference in a transferring 1 When the transfer recipient answer the call press CONFERCENCE button or on your phone 2 Then t...

Страница 17: ...ommunication establish a conference with held line 1 when one phone line is holding on and the other line is busy 2 Press CONFERENCE button or Press Soft key 3 press the held line s programmable button the 3 way Conference will establish ...

Страница 18: ...ne 3 Press OK button or to set and modify Mode Speed dial Speed dial mode Asterisk BLF In the Speed dial based on the increase in BLF Busy line detection function Account Speed Dial hot keys using the account Name Description of this hot key Number Need to speed dial numbers 4 Press to save the changes Using the phone book You can store a large number of contacts in your phone s directory You can ...

Страница 19: ...ories button Phone book 2 Press soft key 3 Select the add group then press OK button or 4 Use the navigation keys to select content press OK button or to set and modify Group name name of the group Description description of the group 5 Press soft key to complete Modify group 1 Press soft key or press MENU button Phone book or press Directories button Phone book 2 Press soft key 3 Select the Modif...

Страница 20: ...ress OK button or Call from phone book 1 Press soft key or press MENU button Phone book or press Directories button Phone book 2 Select View ALL or select a contact who are belong to different group 3 Select a contact then press If there are multiple numbers of one contact press to enter the interface of call options select the one you want to call and press Modify the relative account of a contac...

Страница 21: ...mbers 2 Use the navigation keys to view the call record information Dial from a call log Please refer to the previous part 4 Basic call handing Placing a call Erase your call logs 1 If you want to delete a call record you have to select this record from the logs and press 2 If you want to delete an entire call record list you have to select this record list from the logs and press Tips Each call l...

Страница 22: ...e 1 Choose System setting Phone setting Language 2 Scroll through the list of available languages 3 Press OK button or when the desired language is highlighted The language appears on the graphic display will be changed to the one you chose SIP Account Settings SayHi ES310 series IP phone make calls based on sip accounts SayHi ES310 series IP phones can support 2 independent SIP account each accou...

Страница 23: ...is 3600 5 Set up the above parameters Press softkey to saves settings Complete the account creation Note the parameters with the mark must be set Disable sip account 1 Choose System setting Advanced setting 2 Enter the password required The default is empty 3 Choose SIP Account sip 4 Choose Enable account Disable 5 Press soft key Network Setting If you want to Then network setting 1 Choose System ...

Страница 24: ...t will take effect on next reboot Customizing Rings and Volume If you want to Then Change the ring tone 1 Choose System setting Phone setting Ring type 2 Press navigation to choose ring tone 3 Press softkey Choose a ring tone to play a sample of it Press softkey to Stop Playing Press OK or softkey to set the ring tone Press softkey to cancel Adjust the volume level 1 Choose System setting Phone se...

Страница 25: ...o register to the SIP server using the account registrar data provided by the automatic or manual initialization Choose Account you will find the following parameters Field Description Enable You can choose on off to enable disable the line Display Name It is showed as Caller ID when making a phone call Username It is authenticated ID for authentication Authenticate Name It is authenticated ID for...

Страница 26: ...this hotline by this SIP account Name Description of this hotline Number Number relates to this key Extension set Extension set is extended Hotline function you can believe it support more hotline by using extension set You can refer to 2 Connecting Your Phone about connecting of Extension set After connecting Extension set to a phone you can install it as follow 1 Click Extension set select a set...

Страница 27: ...P phone supports the following voice codecs G 722 G 711A G 711U G 723 and G 729A You can enable disable the desired codecs via Web interface Please contact your system administrator for more details about the codecs To enable disable the codecs 1 Choose Audio Audio Codecs ...

Страница 28: ...control the voice bulk in this choose Contact You can add edit and delete contact in a phone book on web page of ES310 1 Click Contact Phone book If you want to add a contact you just ought to click You can edit an existed contact by click You can delete an existed contact by click if you want to delete all contacts you just ought to click 2 When you add a contact or edit an existed contact you ca...

Страница 29: ...count ID Select a SIP account relating this contact that is you can dial to the contact from this SIP account Besides you can add edit and delete group by click Contact Group The operation is similar to phone book E Es sc ce en ne e C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y C Co o L Lt td d Address Room 209 Yuehe Building 54 56 Huacui Street Tianhe Industrial Zone Guan...

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