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Warranty
WARRANTY TERMS AND CONDITIONS
LAUNDRY APPLIANCES
→ This document sets out the terms and conditions of the product warranties for Residentia
Group Appliances. It is an important document. Please keep it with your proof of
purchase documents in a safe place for future reference should you require service for
your Appliance.
1. In this warranty
(a) ‘ acceptable quality’ as referred to in clause 10 of this warranty has the same meaning
referred to in the ACL;
(b) ‘ ACL’ means Trade Practices Amendment (Australian Consumer Law) Act (No.2)
2010;
(c) ‘ Appliance’ means any Residentia Group product purchased by you accompanied by
this document;
(d) ‘ ASR’ means Residentia Group authorised service representative;
(e) ‘ Residentia Group’ means Residentia Group Pty Ltd of 20 Yaltara Avenue, Bundoora
Victoria 3083, ACN 600 546 656 in respect of Appliances purchased in Australia;
(f) ‘ major failure’ as referred to in clause 10 of this warranty has the same meaning
referred to in the ACL and includes a situation when an Appliance cannot be
repaired or it is uneconomic for Residentia Group, at its discretion, to repair an
Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal, domestic or household use
(i.e. normal single family use) as set out in the instruction manual, the
Appliance is warranted against manufacturing defects in Australia for 12
months following the date of original purchase of the Appliance;
(h) ‘ you’ means the purchaser of the Appliance not having purchased the Appliance for
re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.
3. During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is
readily accessible for service, without special equipment and subject to these terms and conditions,
repair or replace any parts which it considers to be defective. Residentia Group or its ASR may use
remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become
the property of Residentia Group. This warranty does not apply to light globes, batteries, filters or
similar perishable parts.
4. Parts and Appliances not supplied by Residentia Group are not covered by this warranty.
5. You will bear the cost of transportation, travel and delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Residentia Group or its
ASR, in all instances, unless the Appliance is transported by Residentia Group or its
ASR, the Appliance is transported at the owner’s cost and risk while in transit to and
from Residentia Group or its ASR.
6. Proof of purchase is required before you can make a claim under this warranty.