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User Manual:
Troubleshooting
Fault
Possible Cause
Solution
The Fridge
doesn’t operate.
Not plugged in.
Plug the Fridge in.
The circuit breaker has tripped,
or a fuse blown.
Replace any blown fuses or reset tripped circuit
breakers.
The fridge temperature is set at
“OFF”.
Increase the fridge temperature setting.
The compressor turns on and off
frequently.
The room temperature is hotter than normal.
Try to bring the room temperature down.
A large amount of food has been added to the
freezer.
Give the Fridge time to return back to your
desired temperature setting.
The door is left open too often.
Try to minimise the door being opened for
sometime.
The door is not closed completely.
Close the door completely and ensure a com-
plete seal.
The temperature control is not set properly.
Change the temperature control to your desired
setting.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The freezer doesn’t have the correct clearances.
Ensure your Fridge has been installed in an ap-
propriate space and has the correct clearances
(as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
The temperature inside the
Fridge is too warm.
The temperature control is set too warm.
Turn the temperature control down to a cooler
setting and leave for several hours for the tem-
perature to stabilise.
The door is kept open too long is opened too
frequently.
Try to minimise the door being opened for
sometime.
The door gasket doesn’t seal properly.
Try cleaning the door gasket seals with warm
soapy water. If this still doesn’t improve the seal,
you may need replacement gasket seals from
either a refrigeration specialist or Residentia
Group.
The fridge doesn’t have the correct
clearances.
Ensure your Fridge has been installed in an
appropriate space and has the correct
clearances (as per this instruction manual).
There has been a recent power outage.
Give the refrigerator a few hours to return to the
desired temperature setting.
The temperature inside the
Fridge is too cold.
The temperature control is set too cold.
Turn the temperature control to a warmer set-
ting and allow several hours for the temperature
to stabilise.
There is a popping or cracking
sound when the compressor
comes on.
Metal parts undergo expansion and contraction,
as in hot water pipes.
This is normal and the sound will level off or
disappear as the fridge continues to run.
There is a bubbling or gurgling
sound like water boiling.
The refrigerant (used to cool the chest freezer) is
circulating throughout the system.
This is normal.
