esatto.house
15
The appliance
is not cold
enough.
• Check the temperature control setting.
• The door is opened too often, or is
kept open for too long; the door is not
closed completely; hot food has been
placed inside.
• The appliance has recently been
disconnected for a period of time.
• Reduce the temperature.
• Do not open door for 2+ hours;
Check that the door is closed
properly and for any obstructions
preventing the door closing
properly; Remove hot food and let it
cool first before replacing it.
• Plug in the appliance.
The appliance
has an odd
odour.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• Check that the food is
wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
The internal
light does not
illuminate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or
a blown fuse.
• The light is damaged.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
• Please contact after sales support.
The door
will not close
properly.
• The appliance is not level.
• The gasket is dirty.
• Food is stacked too high.
• Level the appliance.
• Clean gasket with warm water
and a soft cloth.
• Re-position food so it does
not obstruct.
The door
is difficult
to open.
• A difference in pressure between the
air inside and outside of the unit.
• This is a normal phenomenon and
cannot be avoided.
Moisture
forms on the
inside
appliance
walls.
• Hot and humid weather increases
the internal rate of frost build-up.
• The lid is slightly open.
• The lid is kept open too long, or is
opened too frequently.
• This is normal.
• Close the door.
• Open the door less often
Moisture
forms on the
outside of the
appliance.
• This occurs naturally when the
ambient humidity is high.
• Ensure the door is fully closed
• This is a normal occurrence and
moisture can be wiped away
with a towel
There are
vibrations.
• The appliance is not level.
• The floor is uneven or weak.
• The appliance is touching the wall.
• Level the appliance.
• Be sure your floor can adequately
support the appliance.
• Move the appliance away from the
wall and check it is level.
Airflow/
Buzzing/
Clatter sound
• The refrigerant will produce small
sounds or grunts which are normal and
do not affect cooling.
• Buzz sound will occur when
the compressor is starting up
or shutting down
• The clatter sound is the electric switch
and is normal.
• All sounds are normal operation
sounds and do not affect the
efficiency of your unit.
FAQs and Troubleshooting
