16
7.
Tech Support Information
This chapter will introduce how to delete previously-installed DCViewer in the PC
and how to setup the Internet security. In addition, how to adjust the back focus
of the cameras will also be described here.
NOTE:
Adjusting the back focus of the camera is only available for
Non-
ABF
models.
7.1
Delete the Existing DCViewer
For users who have installed the DCViewer in the PC previously, please first
remove the existing DCViewer from the PC before accessing to the IP camera.
Deleting the DCViewer
In the Windows <Start Menu>, activate <Control Panel>, and then double click
on <Add or Remove Programs>. In the <Currently installed programs> list, select
<DCViewer> and click on the button <Remove> to uninstall the existing
DCViewer.
Deleting Temporary Internet Files
To improve browser performance, it is suggested to clean up the all the files in
the Temporary Internet Files. The procedure is as follows.
Step 1:
Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 2:
Click on the <Delete> button under <Browsing history> section.
Step 3:
In the appeared window, tick the box beside the <Temporary Internet
files> and click on <Delete> to start deleting the files.