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72
Troubleshooting
Error Messages
Insert Card
There is no SIM card in the phone or you may have
inserted it incorrectly. Insert a SIM card. See “The
SIM Card” on page 6.
Insert Correct SIM Card
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
SOS Calls Only
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call the international
emergency number 112. See “Making Emergency
Calls” on page 10.
No Network
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
Wrong PIN, Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
•
Enter the correct PIN or PIN2, and press
YES
.
See “The SIM Card Lock” on page 49.
Codes do not match
When you want to change a security code (for
example your PIN) you have to confirm the new
code by entering it again. The two codes that you
have entered do not match. See “The SIM Card
Lock” on page 49.
PIN/PIN2 Blocked
You have entered your PIN or PIN2 incorrectly three
times in a row. To unblock, see “The SIM Card
Lock” on page 49.
PUK blocked - Contact operator
You entered your personal unblocking key code
(PUK) incorrectly 10 times in a row. Contact your
network operator or service provider.
Phone Locked
The phone is locked. To unlock the phone, see “The
Phone Lock” on page 50.