No
t f
or
co
m
me
rc
ial
u
se
–
Er
ics
so
n
In
c.
Troubleshooting
79
Troubleshooting
My phone
does not turn
On.
Recharge or replace the battery.
My phone
does not ring
when a call is
received.
Check for Ringer Off
(
)
or Silent
Mode
(
)
icons on the standby
screen.
My signal
strength
varies.
This is a common occurrence.
Transmitters are set in geographic
areas, and coverage is not 100% all of
the time. Signal strength varies as
you travel between cells.
I cannot
connect to
the modem.
Make sure that your serial interface
cable is connected to both your
phone and your computer. If the
problem still exists, consult your
computer’s user’s guide.
I cannot
receive a data
call.
You may need to configure your
phone manually to receive a data call.
I am having
problems
downloading
information.
Make sure that your phone is still in
Wireless Modem Operation by
checking your phone’s display. If you
travel to a region with a weak signal,
the connection can be dropped. If
this happens, you will need to re-
establish a connection to the internet
once you have enough signal
strength.
I do not see
the WAP
icon.
You are not in an area with strong
enough service to establish a modem
connection.
Ditto Nicole.book Page 79 Tuesday, August 28, 2001 11:13 AM
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