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Call Forwarding
29
Dialog
3212
Dialog
3210
Dialog
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• Consider the time you need to react and answer on each answering
position in your profiles
You might need up to 15 seconds to react and answer on a desk or
cordless telephone and 20-25 seconds for a mobile telephone.
• There must be an answering position at the end of every profile
(voice mail or operator/secretary)
If not, calls might end up unanswered.
• Consider what should happen when you are busy on a phone
The available options are:
• Activate
Free on 2nd
(if available)
• Diversion to Voice mail
• Diversion to the operator
• If an answering machine, a FAX or other answering service is used as an
early answering position, it might interrupt the searching
Disconnect the answering service, or design the ringing times so
they do not affect the searching.
• If your system admits just one single personal profile, design the profile
only with your 2-3 most frequently used positions
If you add more numbers, there is a risk that the caller hangs up
before a late position is called.
• If your system admits 1-5 personal profiles, design the different profiles to
fit your most used positions
Make sure you use as few answering positions as possible for each
profile. Profile examples:
• In office
• At home
• On travel
• Absent/not reachable
Example:
How to fill in your setting form for search profiles:
Profile 1
In office
Search
Type of telephone or
Telephone number
Ringing time
order
answering position*
(seconds)
1
Desk
1234
10
2
Cordless
5234
15
3
Voice Mail
* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, etc.
Profile 2
At home
Search
Type of telephone or
Telephone number
Ringing time
order
answering position*
(seconds)
1
External
222222
20
2
Mobile
0706666666
25
3
Voice Mail
Содержание Dialog 3210
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