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During Calls

BusinessPhone - Analog Telephone

During Calls

The BusinessPhone 250 and BusinessPhone 50 system allows
you to handle calls in many different ways. You can for instance
make an inquiry, transfer the call or create a conference.

Monitoring

Note:

This section only applies to the Ericsson Medium

telephone.

You have an ongoing conversation via the handset.

Press to switch the loudspeaker on

Replace the handset 

The loudspeaker monitors the call.

Note:

When the loudspeaker is on, the microphone is 

automatically switched off in the handset. You can adjust
the volume, see section ”Audible adjustments”.

From monitoring to handset

Lift the handset

Continue your conversation via the handset.

Содержание Basic telephone

Страница 1: ...User Guide Analog Telephones Analog and Ericsson Basic Medium telephones for BusinessPhone 250 and BusinessPhone 50...

Страница 2: ...to be bought separately This guide will demonstrate how the Analog phone helps you access the functions of the BusinessPhone 250 and BusinessPhone 50 system Important The BusinessPhone 250 and Busine...

Страница 3: ...er Automatic call back 5 Replace handset Lift handset when called back Camp on 4 Keep handset off hook Intrusion 8 Conference Ongoing conversation Call 3rd party To establish Replace handset To leave...

Страница 4: ...handset 2 1 Own No New No Cancel from answering extension Lift handset 2 1 Own No Bypass call forwarding Lift handset 6 0 Ext No External diversion Program Lift handset 2 2 Line access code External...

Страница 5: ...s 38 Other Useful Facilities 41 Security 46 Least Cost Routing 49 Audible Adjustments 50 Tones and Signals 53 Glossary 55 Installation 57 Troubleshooting 60 Useful Hints 61 Index 62 Designation Card M...

Страница 6: ...6 Description Ericsson Basic Telephone BusinessPhone Analog Telephone Description Ericsson Basic Telephone ABC DEF GHI JKL MNO PQRS TUV WXYZ Tone Redial Prog R 1 2 3 4 5 12 8 7 6 11 9 10 bottom side...

Страница 7: ...number see section Abbreviated numbers Note If you unplug the telephone the stored number will remain for about 4 hours 6 Handset volume Adjust handset volume See section Audible adjustments 7 Ringin...

Страница 8: ...escription Ericsson Medium Telephone 1 Mute To switch the microphone on or off See section During calls 2 Tone Temporary change to tone dialling Program Message waiting ABC DEF GHI JKL MNO PQRS TUV WX...

Страница 9: ...ug the telephone stored numbers will remain for about 4 hours 8 Message waiting LED optional A flashing light indicates a waiting message See section Internal messages 9 Handset volume Adjust handset...

Страница 10: ...ringing signal indicates an incoming internal or external call Answer calls Lift the handset On another extension You can answer a call to another extension from any phone in your office Lift the han...

Страница 11: ...ngoing call Replace the handset The new call will be signalled on your phone Lift the handset to receive the new call Option 2 Ask your conversation partner to wait Press and replace the handset The w...

Страница 12: ...to make internal and external calls Lift the handset and dial either An extension number to make an internal call or 0 The digit s for external call access and the external number Note Which digit to...

Страница 13: ...all the system automatically stores all the dialled digits irrespective of whether the call was successful or not Stored numbers can consist of maximum 32 digits Note To redial a number that incorpora...

Страница 14: ...external line is free 5 Press Verification tone Replace the handset You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call You have to answe...

Страница 15: ...Note If you receive the busy tone again the desired extension does not allow camp on Intrusion You can intrude on an ongoing call on a busy extension if this function is allowed 8 Press to intrude In...

Страница 16: ...ring Note This section only applies to the Ericsson Medium telephone You have an ongoing conversation via the handset Press to switch the loudspeaker on Replace the handset The loudspeaker monitors th...

Страница 17: ...t on hold Call the third party When the third party answers you can switch between the calls create a conference and end one of the calls Refer back You can switch between connected parties 2 Switch b...

Страница 18: ...Please read the notes and warnings in section Useful hints Replace the handset The call is transferred Transfer to a busy extension You can even transfer calls to busy extensions The other party will...

Страница 19: ...include up to six parties in a conversation How many of them can be external callers depends on the programming of the system Replace the handset to leave the conference Dial mode Note This section on...

Страница 20: ...rsion you are also able to record your personal greeting see section Personal greeting Note You can still make calls as usual Diversion on no reply If you are not available to answer incoming calls in...

Страница 21: ...e Fixed diversion This function directs your calls to a pre programmed answering position e g secretary Activate fixed diversion 2 1 Lift the handset and dial to activate diversion Cancel diversion 2...

Страница 22: ...rnal diversion can be blocked for your extension see section Security Program and activate internal diversion Divert your calls to an internal position Lift the handset 2 1 Dial Enter the new diversio...

Страница 23: ...rsion Verification tone Note Individual external diversion can also be used via the DISA function see section Other useful facilities Cancel external diversion Lift the handset 2 2 Dial Note The progr...

Страница 24: ...e follow me Note This procedure has to be executed from the telephone the calls are diverted to Lift the handset 2 1 Dial Dial your number and press Dial the new number to where incoming calls should...

Страница 25: ...rding makes it possible to call a specific extension even if call forwarding is activated on this extension Lift the handset 6 0 Dial Enter extension number Press You will be connected to the specifie...

Страница 26: ...fo Note When you have activated a diversion with a personal greeting callers will receive this greeting instead of your activated absence information You can inform your callers with 1 Pre defined tex...

Страница 27: ...3 back at hour minute Meeting 4 back at hour minute Vacation 5 back month day Illness 6 back month day Press to enter the information Internal callers receive the information on the display or as spo...

Страница 28: ...or the loudspeaker External callers will be routed to the operator who also has access to your absent info Note You can dial your own extension number if you want to check your information Erase info...

Страница 29: ...The BusinessPhone 250 and BusinessPhone 50 system is also equipped with a dictaphone function Send message To send a message to an extension when you receive busy tone or get no answer Call back To se...

Страница 30: ...r a certain time The time depends on which category the message belongs to Please ask your system administrator regarding this Lift the handset 5 9 Dial You can check and store your received messages...

Страница 31: ...sage is treated as a normal message How to retrieve dictaphone messages see section Check and store received messages Record message To start the recording Lift the handset 5 8 Dial and record your me...

Страница 32: ...ting see section Personal greeting Individual mailbox system If you are not in the office you can give the service to the caller to leave a message in your mailbox Activate Divert your extension to th...

Страница 33: ...iversion Lift the handset 5 9 Dial During the procedure you will be asked for your extension number and your password 2 Press to configure your personal greeting Enter diversion code Select an option...

Страница 34: ...the exchange Up to 10 individual abbreviated numbers your personal most frequently used external numbers can be stored and used on the keys 0 to 9 Common abbreviated numbers External numbers are store...

Страница 35: ...ndividual abbreviated number How to program external numbers on the keys 0 to 9 Lift the handset 5 1 Enter programming mode Select an abbreviated number between 0 and 9 and press Dial the number and p...

Страница 36: ...number on the programmable keys Lift the handset Program Press Dial the number You can use any directory number e g a common abbreviated number or a colleague s extension number You can also store co...

Страница 37: ...phone number The stored number can consist of maximum 16 digits Lift the handset Press to make a call Program a quick dial number During conversation you can program one directory number extension or...

Страница 38: ...ator console or a fictive number Please ask your system administrator if you require this function Note The number of cordless extensions in a hunt group are limited to eight including tandem configur...

Страница 39: ...our system administrator for the configured number Press To log in to all hunt groups 2 8 Lift the handset and dial Press Answer calls Answer group hunting calls in the normal way Log out To log out f...

Страница 40: ...extensions of the system operator included to pick up the call from an extension that has been predefined as a common bell extension Lift the handset Dial the common bell pick up code Please ask your...

Страница 41: ...rate accounts and much more Reminder The phone can be set to remind you at any time within the next 24 hours multiple settings are allowed Lift the handset 3 2 Dial Dial reminder time and press 00 23...

Страница 42: ...ctory number Please ask your system administrator for the Automated Attendant directory number Doorphone The doorphone is used to monitor the admission to your company i e you can open the doorlock fr...

Страница 43: ...special project Note To activate this function you have to change the default password from 0000 to a personal one Which code to use and how to change it see section Select password You can also diver...

Страница 44: ...ble the secondary telephone Basically the tandem configuration works as follows To activate the tandem configuration Lift the handset 2 8 Dial to log on the secondary telephone Replace the handset For...

Страница 45: ...If you are connected to an internal data network the IP connection is made automatically To minimise the traffic on the network the speech quality is decreased If the speech quality is not acceptable...

Страница 46: ...rized use of your telephone e g if your external calls are placed on a specific account number Block extension Lift the handset 7 2 Dial to block your extension Verification tone Un block extension Li...

Страница 47: ...r digit password for blocking your phone from unauthorized use or for making external calls from any blocked extension Lift the handset 7 2 Dial to select a new password Dial your present password The...

Страница 48: ...Lift the handset 7 2 Dial Dial your password Press Dial tone You can make one call from your extension Bypass another extension This makes it possible to make a call on another blocked extension by us...

Страница 49: ...ill be selected Use least cost routing Lift the handset 0 Dial the digit s for external call access and the external number The usual way of making an outgoing external call Calling least cost routing...

Страница 50: ...adjust a personal volume and ringing signal Handset volume Adjust the handset volume using the slide switch Slide to change the volume Ringing signal volume The ringing signal volume can be adjusted...

Страница 51: ...ne dialling mode To find out if you can use tone dialling proceed as follows Lift the handset and dial the number The usual way of making an outgoing call If the call goes through you don t have to ch...

Страница 52: ...the handset Make a call and use any of the services that require R If you cannot use the service you need to change the mode of the R button to the earth position Slide to change Note Slide switch is...

Страница 53: ...Special ringing tone repeated after 4 s Ringing signal to line 2 Busy tone Called party is busy Number unobtainable tone Called number not accessible or vacant Blocking tone Call cannot be executed du...

Страница 54: ...nging signals are emitted from the phone Internal ringing signal repeated after 4 s External ringing signal repeated after 4 s Automatic call back signal Note The tones and ringing signals in this gui...

Страница 55: ...section Outgoing calls Dial by name Initiation of a call by operating a single key Internal numbers or common abbreviated numbers can be stored on each extension See section Abbreviated numbers Direc...

Страница 56: ...ou are absent See section Mailbox system Message A message can be sent to any extension This is useful when you receive the busy tone or get no answer There are two kinds of message 1 Call me message...

Страница 57: ...on Medium telephone 1 Cable to handset 2 Cable to exchange 3 Wallmounting screw holes You can put the cable to the handset in any of the two notches underneath the telephone The cable to the exchange...

Страница 58: ...sinessPhone Analog Telephone Install stand and adjust telephone Wall mounting handset hook When mounting on a wall you have to pull out and turn the hook Adjustable angle Press to decrease angle Pull...

Страница 59: ...sources of extreme heat e g near the radiator Make sure that the line cable isn t creased Cleaning the telephone Use a slightly moistened not wet cleaning rag or an anti static rag and wipe off the t...

Страница 60: ...g line 2 Read the Installation chapter To make sure that you have done everything correctly and that everything is properly connected 3 Disconnect all extra equipment If your telephone is working prop...

Страница 61: ...ore like to draw your attention to the following Please do not transfer external calls to an external mailbox to information systems or to external parties before they have answered Try to avoid diver...

Страница 62: ...ference 19 Description Ericsson basic telephone 6 Description Ericsson medium telephone 8 Dial mode 19 Dial by name 36 Dictaphone function 31 Direct Inward System Access DISA 43 Diversion on busy 20 D...

Страница 63: ...Send 29 Store 30 Voice 29 Monitoring 16 Mute 17 Networking 45 Other useful facilities 41 Outgoing calls 12 Busy extension 15 Call back 14 Camp on 15 Intrusion 15 Make 12 Redial 13 Wait for dialling t...

Страница 64: ...64 Notes BusinessPhone Analog Telephone...

Страница 65: ...ional VGA 800 600 256 colors Sound card recommended CD ROM drive 24x Software requirements Operating system MS Windows 95 98 MS Windows 2000 or MS Windows NT 4 service pack 3 or higher No CD ROM Pleas...

Страница 66: ......

Страница 67: ...party Refer back Switch between calls 2 To terminate 1 Conference Ongoing conversation Call 3rd party To establish Replace handset To leave Transfer Transfer a call Call 3rd party Replace handset Bef...

Страница 68: ...ications on the desktop We enable coordination of all business interactions over the media of choice In essence we help businesses forge enduring relationships with customers Ericsson is the leading p...

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