72
TROUBLESHOOTING
Problem
Possible Solution
No power
• Make sure the power cord is properly connected to the LED TV
AC power socket.
• Make sure the AC power cord is properly connected to the wall
outlet.
• Make sure the DC power button is ON (Blue LED).
• Plug another electrical device (like a radio) to the power outlet
to verify that the outlet is supplying the proper voltage.
No picture
• The TV station may be experiencing problems. Try another
channel.
• The Cable TV signal may be scrambled or encoded. Please
contact your local cable operator.
• Make sure that connection to other components are correct
referring to the user guide.
• Make sure that setup has been done correctly after connections.
• Make sure the correct input is selected and the input signal is
compatible.
Strange color,
light color, or color
misalignment
• Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust brightness, contrast, saturation (color), and tint referring
to the user guide.
• Check the input signal setting.
No sound
• Check your audio connections are properly connected referring
to the user guide.
• The MUTE button may have been pressed, try pressing this
button again.
• Check your audio settings, your TV audio may be set to
minimum.
• Press the (Up) button on the remote control.
No CATV reception
(or no reception
above CH13)
• Is the AIR/CABLE option set correctly? Please set the AIR?
CABLE option to CABLE referring to the user guide.
• CATV is connected improperly or not connected; please check
all the CATV connections.
• The cable TV service is interrupted; please contact your cable
operator.
Picture is cut off/with
sidebar screen
• Is the image positioned correctly?
• Are screen mode adjustments such as picture size set correctly?
• Press WIDE button repeatedly on the remote control to see if
you can get the picture you prefer.
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