4.4 Troubleshooting
Following are a few common problems that may occur during operation
and some suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connection of the power and the main fuse.
B. Not responding to DMX controller
1.
DMX LED should be on. If not, check DMX cables to see if linked correctly.
2.
If the DMX address is showing but no response to the controller, check the
address settings and DMX polarity.
3.
Try another DMX controller.
C. No response to the sound
1.
Make sure the unit is not receiving a DMX signal.
2.
Check the microphone to see if it is good by tapping it. The microphone is
located on the bottom plate of the unit.
5. Fixture Cleaning
The cleaning of external optical lenses must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which
the fixture operates: damp, smoky or particularly dirty surrounding can cause a
greater accumulation of dirt on the unit’s optics.
Clean with a soft cloth using normal glass cleaning fluid or mild soapy water.
Always dry the parts carefully.
Clean the external optics at least every 20 days.
