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Purchasing Extended 

Service: the EPSON 

Preferred

SM

 Plus Plan

The EPSON Preferred Limited Warranty Plan offers 

premium warranty service for one year. We’d like to 

inform you of the opportunity to continue enjoying 

EPSON service after the end of your warranty 

through our Preferred Plus Plan – Epson’s extended 

service contract for the EPSON SureLab D3000 

System. Just purchase the Preferred Plus Plan during 

the one-year limited warranty period and you’ll 

continue to have access to our toll-free priority 

technical support line, on-site hardware service for 

the printer and sorter units, and whole unit exchange 

for the Printer PC.

One-Year Preferred Plus Option – 

EPPSLD3B1

Provides one year of coverage or two on-site service 

calls, whichever occurs first; in either case the print 

head will be replaced only once.

You may purchase an extended service plan any time 

during the one-year limited warranty period. You may 

purchase up to three additional plans to follow your 

first plan (for a total of four extended service plans), if 

each purchase is made during the warranty period or 

while a service plan is still in effect. All plans include 

parts and labor.  No renewal of extended service is 

available after expiration of your fourth plan.

3

For EPSON Preferred 

Technical Support

Follow these easy steps to obtain technical support.

Step 1:

 Have your serial number available:

 

   _________________________________________

Step 2:

 Call toll-free 888-377-6611.*

Step 3:

 Follow the voice prompt instructions.

Step 4:

 Enter your Unit ID Number.

Step 5:

  Be prepared to work with the Technical 

Support Specialist to diagnose the problem.

Operating Hours: Currently Monday through Friday,

am

 to 6 

pm

 Pacific Time (Subject to change)

*  If you experience difficulty using your Unit ID Number to access the Toll-Free 

Preferred line, please call 562-276-1305 during normal business hours so we 

may resolve the problem. This phone number provides access to the same 

EPSON Preferred Technical Support Staff as the toll-free number.

Содержание SureLab D3000 - Double Roll

Страница 1: ...for the EPSON SureLab D3000 System Priority Technical Support Toll Free Phone Number Security and Peace of Mind On Site Repair Please open this booklet and record your unique Unit ID Number You will need it to take full advantage of the Preferred Warranty ...

Страница 2: ... with the System covered by this warranty simply call the exclusive EPSON Preferred toll free number select the technical support option and enter the Unit ID Number included in the warranty documentation that came with your System Please have your Serial Number available for the answering technical support specialist Since it s an exclusive number your call will be answered promptly Please review...

Страница 3: ...ty period You may purchase up to three additional plans to follow your first plan for a total of four extended service plans if each purchase is made during the warranty period or while a service plan is still in effect All plans include parts and labor No renewal of extended service is available after expiration of your fourth plan 3 For EPSON Preferred Technical Support Follow these easy steps t...

Страница 4: ...on packaging and shipping please see the repackaging and transportation instructions included with the exchanged Product 4 Terms and Conditions Limited Warranty for Commercial Products What Is Covered Epson America Inc Epson warrants to the first end user customer that the EPSON SureLab D3000 System covered by this limited warranty statement if purchased and used in the United States Puerto Rico o...

Страница 5: ...on cartridges j If cartridges are cold let them warm to room temperature before using recommended for 4 hours or more k If the printer is not going to be used for a long time after performing Post Operation Check as normal leave the ink cartridges installed when storing 2 Any damage caused by using non EPSON inks or ink cartridges or any ink delivery system other than the system built into the pri...

Страница 6: ... direct special incidental or consequential damages including lost profits cost of substitute equipment downtime claims of third parties including customers or injury to property resulting from the use or inability to use the EPSON products whether resulting from a breach of warranty or any other legal theory Some jurisdictions do not allow limits on warranties or remedies for breach in certain tr...

Страница 7: ...7 ...

Страница 8: ...trademark and SureLab is a trademark of Seiko Epson Corporation EPSON Preferred is a service mark of Epson America Inc 2012 Epson America Inc Epson America Inc P O Box 93012 Long Beach CA 90809 9941 MS 2 55 EPSON PreferredSM ...

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