Maintenance and Transportation
5-6
Cleaning the Print Heads
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print heads.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so clean them only if print
quality declines. You can clean the print heads in either of the
following two ways:
◗
With the Head Cleaning utility in your printer software
(when the printer is on a local port rather than a network)
◗
Using the printer’s control panel buttons
Using the Head Cleaning Utility
Follow these steps to run the utility from a Windows computer
or a Macintosh:
1. Make sure the printer is turned on but not printing, and
the
B
black and
A
color ink out lights are off.
2. Access the main printer settings dialog box as described in
Chapter 1.
3. Click the
Utility
tab (Windows) or the
Utility
button
(Macintosh). You see the Utility menu.
4. Click the
Head Cleaning
icon.
5. Follow the instructions on the screen to clean one or
both print heads. Cleaning each head takes about two
minutes, during which the printer makes some noise and
the
P
power light flashes.
When the power light stops flashing, you need to run a
nozzle check.
Caution:
Never turn off the printer
while the
P
power light is
flashing.
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