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R4C824_UK

Rev. C

QUICK.FM

A2 size

7/17/01

Proof Sign-off:
M.Otsuka CRE Nakano
H.Kimura
H.Jackson

Using the Online Reference 
Guide

Follow these steps to access the online 

Reference Guide

.

1. Insert the printer software CD in the CD-ROM drive.

2. For Windows, select 

User Guides

 in the Installer dialog box and click 

. For Macintosh, double-click 

User Guides

.

To view the guide from the CD, click 

View Reference Guide

.

To install the guide, click 

Install Reference Guide

 and follow the on-screen 

instructions. When installation is complete, an 

ES C70

 

Series

 

Guide

 icon 

(Windows) or a 

View Reference Guide

 icon (Macintosh) appears in the 

EPSON folder. Double-click the icon to open the guide.

Technical Support Web Site

For Windows users

EPSON’s Technical Support Web Site provides you with tips to help solve 
any problems you may encounter when using your printer. Access the 
Technical Support Web Site in one of the following ways:

From Status Monitor 3
Click 

Technical Support

 in the Status Monitor 3 dialog box.

From your printer software
Click 

Technical Support

 on the Main menu of the printer software.

For further information on the customer support services available in your 
area, see the online 

Reference Guide

.

For Macintosh users

EPSON's Technical Support Web Site provides help with problems that 
cannot be solved using the troubleshooting information in your printer 
documentation. To access Technical Support, insert the CD in the CD-ROM 
drive and double-click the Technical Support Web Site icon in the Printer 
Software folder. For further information on the customer support services 
available in your area, see the online 

Reference Guide

.

Accessing the Printer Software

The printer software includes a printer driver and utilities. The printer driver 
lets you choose from a wide variety of settings to get the best results from 
your printer. The printer utilities help you check the printer and keep it in top 
operating condition. Access the printer software as explained in this section.

For Windows users

There are three ways to access the printer software.

From Windows applications

1. From the 

File

 menu of your application, click 

Print

. The Print dialog box 

appears. 

2. Select your printer, then click 

Properties, Printer

Setup

, or 

Options

 

to access the printer software. (Depending on your application, you may 
need to click a combination of these buttons.)

Note:

When you access the printer software from a Windows application, the 
settings that you make apply only to the application you are using.

From the Start menu

1. Click 

Start

, point to 

Settings

, then click 

Printers

.

2. Select your printer, then click 

Properties

 on the 

File

 menu. If you are 

a Windows 2000 user, select your printer, then click 

Printing

 

Preferences

 on the 

File

 menu.

For Macintosh users

You can access the various printer software dialog boxes as described 
below.

Printing on Special Media

You can print on a wide variety of special media–including ink jet paper, 
photo quality glossy film, photo paper, transparencies, index cards, and 
adhesive sheets–and several sizes of envelopes.

Read the instructions in the media package first.

c

Caution:

Cleaning sheets packaged with EPSON special media should not 
be used with this printer. The cleaning function performed by 
these sheets is not necessary with this type of printer, and the 
sheets could jam in the printer.

Load the media printable side up in the sheet feeder. See the 
instructions packed with the media to determine which side is the 
printable side.The loading capacity varies by model. For more details 
on using special media, see “Paper Handling” in the online 

Reference 

Guide

.

Load envelopes starting from the short edge with the flap facing to the 
left. For details on printing envelopes, see “Loading Envelopes” in the 
online 

Reference Guide

.

Replacing Ink Cartridges

You can replace an ink cartridge by using the Status Monitor utility installed 
on your computer, or by using the printer's control panel. To replace an ink 
cartridge or check ink levels using the Status Monitor utility, refer to “Using 
the Status Monitor” in the online 

Reference Guide

. To replace an empty ink 

cartridge using the printer's control panel, follow the steps in this section.

Note:

You cannot continue printing with one ink cartridge empty, even if the 
other cartridge still contains ink. Before printing, replace the empty 
cartridge.

In addition to the ink used during document printing, ink is consumed 
during the print head cleaning operation, during the self-cleaning cycle 
which is performed when the printer is turned on, and during ink 
charging when the ink cartridge is installed in the printer.

1. Make sure that the printer is on, but not printing. Then open the printer 

cover.

2. Press the 

H

 

ink button. The print head moves to the ink check position.

Make sure that the ink cartridge that needs to be replaced is indicated 
by the 

_

mark.

c

Caution:

Do not move the print head by hand, as this may damage the 
printer. Always press the 

H

ink button to move it.

3. Then, press the 

H

ink button again. The print head moves to the ink 

cartridge replacement position.

4. Install the new ink cartridges as explained on the reverse side of this 

sheet in the “Install the ink cartridges” section.

For details and how to replace an ink cartridge before it is empty, refer 
to the online 

Reference Guide

.

Note:

Dispose of the used cartridge properly. Do not take it apart or try to refill it.

Panel Operation

See the online 

Reference Guide

 for details.

Error Indicators

You can identify many common problems using the lights on the printer’s 
control panel. Use the following table of light patterns to diagnose the 
problem, then follow the recommended corrective measures.

O

 = on,

 N

 = off, 

k

 

k

 = flashing

* EPSON Status Monitor 3 is for Windows; EPSON StatusMonitor is for Macintosh.

Safety Instructions

Read all of the instructions in this section when setting up and using your 
printer. 

When choosing a place for the printer

Avoid places subject to rapid changes in temperature and humidity. 
Also, keep the printer away from direct sunlight, strong light, or heat 
sources.

Avoid places subject to dust, shocks, and vibrations.

Leave enough room around the printer to allow for sufficient ventilation.

Place the printer near a wall outlet where the plug can be easily 
unplugged.

Place the printer on a flat, stable surface that extends beyond the printer 
base in all directions. The printer will not operate properly if it is tilted at 
an angle.

When choosing a power source

Use only the type of power source indicated on the printer’s label.

Do not use a damaged or frayed power cord.

If you use an extension cord with the printer, make sure that the total 
ampere rating of the devices plugged into the extension cord does not 
exceed the cord’s ampere rating. Also, make sure that the total ampere 
rating of all devices plugged into the wall outlet does not exceed the 
wall outlet’s ampere rating.

If you plan to use the printer in Germany, the building installation must 
be protected by a 10 or 16 amp circuit breaker to provide adequate 
short-circuit protection and over-current protection for this printer.

When handling ink cartridges

Do not open the ink cartridge packages until just before you install them.

Before installing the new ink cartridge, shake it four or five times before 
opening its package.

Do not shake the used ink cartridges; this can cause leakage.

Keep ink cartridges out of the reach of children. Do not allow children 
to drink from or otherwise handle the cartridges.

Be careful when you handle used ink cartridges, as there may be some 
ink remaining around the ink supply port. If ink gets on your skin, wash 
the area thoroughly with soap and water. If ink gets into your eyes, flush 
them immediately with water. If discomfort or vision problems remain 
after a thorough flushing, see a doctor immediately.

Do not touch or remove the green IC chip that is located on the side of 
the cartridge.

Do not remove or tear the label on the cartridge; this can cause leakage.

Store each ink cartridge so that the bottom of its packaging faces down.

When using the printer

Do not put your hand inside the printer or touch the ink cartridges during 
printing.

Do not block or cover the openings in the printer’s cabinet.

Do not attempt to service the printer yourself.

Unplug the printer and refer servicing to qualified service personnel 
under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the 
printer has been dropped or the cabinet damaged; the printer does not 
operate normally or exhibits a distinct change in performance.

Do not insert objects through the slots in the printer’s cabinet.

Take care not to spill liquid on the printer.

Information for United Kingdom Users

Use of options

EPSON (UK) Limited shall not be liable against any damages or problems 
arising from the use of any options or consumable products other than those 
designated as Original EPSON Products or EPSON Approved Products by 
EPSON (UK) Limited.

Safety information

w

Warning:

This appliance must be earthed. Refer to the rating plate for the 
voltage and check that the appliance voltage corresponds to the 
supply voltage.

Important: 

The wires in the mains lead fitted to this appliance are 

coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live

If you have to fit a plug:

As the colours of the mains lead of this appliance may not match the 
coloured markings used to identify the terminals in a plug, please observe 
the following:

The green and yellow wire must be connected to the terminal in the plug 
which is marked with the letter E or the earth symbol (

G

).

The blue wire must be connected to the terminal in the plug marked with 
the letter N.

The brown wire must be connected to the terminal in the plug marked 
with the letter L.

If the plug is damaged, replace the cord set or consult a qualified 
electrician.

Replace fuses only with fuses of the correct size and rating.

Dialog Box

How to Access

Print

Click 

Print

 on the File menu of your application or click 

Options

 in the Page 

Setup dialog box.

Page Setup

Click 

Page Setup

 on the File menu of your application.

Layout

Click the 

 Layout icon button in the Print dialog box.

Utility

Click the 

 Utility icon button in the Print or Page Setup dialog box.

Button

Function

P

power

Turns the printer on and off. To turn the printer off, press and hold the 

P

power 

button until the light goes out.

Clears the memory of the printer if pressed twice while the power is on.

m

paper

Controls the paper-load and eject functions. Printing will resume if pressed after 
a paper out error or double feed error.

H

ink

Moves the print head to enable replacement of the ink cartridge.

Enables print head cleaning if pressed for three seconds while the 

H

ink out 

light is off.

Lights

Problem and Solution

O

 

m

Paper out

No paper is loaded in the printer.

Check EPSON Status Monitor 3* or EPSON StatusMonitor*. Load paper in the sheet 
feeder, then press the 

m

paper button. The printer resumes printing and the light 

goes out.

k

 

m

H

Paper jam

Paper has jammed in the printer.

Check EPSON Status Monitor 3* or EPSON StatusMonitor*. Press the 

m

paper 

button to eject the jammed paper. If the error does not clear, open the printer cover 
and remove all of the paper inside, including any torn pieces.Then reload the paper 
in the sheet feeder and press the 

m

paper button to resume printing. 

k

 

H

Ink low

The ink cartridge is nearly empty.

Obtain a replacement ink cartridge. To determine which cartridge is nearly empty, 
check the ink level using EPSON Status Monitor 3* or EPSON StatusMonitor*.

O

 

H

Ink out

The ink cartridge is empty or is not installed properly.

Replace the ink cartridge with a new one. To determine which cartridge is empty, 
check the ink level using EPSON Status Monitor 3* or EPSON StatusMonitor*.

If the ink end error occurs after the print head moves to its home position, the ink 
cartridge may not be installed properly. Reinstall the ink cartridge until it clicks into 
place.

Wrong cartridge

The currently installed ink cartridge is not compatible with 
the printer.

Use the appropriate ink cartridge.

k

 

P

k

 

m

O

 

H

Carriage error

The print head carriage is obstructed by jammed paper 
or other foreign material and cannot return to the home 
position.

Turn off the printer. Open the printer cover and remove any paper from the paper 
path by hand.Then, turn the printer back on. If the error does not clear, contact your 
dealer.

k

 

P

k

 

m

k

 

H

Unknown printer error

An unknown printer error has occurred.

Turn off the printer and contact your dealer.

Quick Guide

K

e

e

p

 t

h

is

 s

h

ee

t h

a

n

d

y

 fo

q

u

ic

k

 re

fe

re

n

c

e

.

Cus

tom

e

r S

upp

or

t:

 T

he United K

in

gdom 

and the 

Republi

c

 of Ireland 

(www.epson.co.uk); A

u

st

ra

lia 

(www.epson.com

.au)

;

S

ing

apore (

www.

e

p

son.com.sg); 

Hong K

ong (

www.

ep

son.

c

o

m.hk); M

a

laysia 

(www.epson.com

.m

y

); India (

www.

eps

on.

c

o

.i

n);

P

h

ilippines (P

hone:

 (632) 813-6552)

C

o

lo

r Ink Jet Pr

inter

English

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted 
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior 
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for 
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other 
printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this 
product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as 
a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to 
this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating 
and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any 
options or any consumable products other than those designated as Original EPSON Products or EPSON 
Approved Products by SEIKO EPSON CORPORATION. SEIKO EPSON CORPORATION shall not be held 
liable for any damage resulting from electromagnetic interference that occurs from the use of any interface 
cables other than those designated as EPSON Approved Products by SEIKO EPSON CORPORATION. 
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION. 
Microsoft and Windows are registered trademarks of Microsoft Corporation.

General Notice:

 Other product names used herein are for identification purposes only and may be trademarks 

of their respective owners. EPSON disclaims any and all rights in those marks.

Printed in XXXX

Copyright© 2001 by SEIKO EPSON CORPORATION, Nagano, Japan.

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