background image

 Checking the Printer

 Checking the Printer

 Checking the Printer

 Checking the Printer

Loading Paper

Your printer is now ready to use.

See “Printing Basics” in the online 

Reference Guide

 for detailed instructions when 

printing for the first time.

The online 

Reference Guide

 also contains the following information:

Various printing options

Printer Software Functions

How To

Problem Solver

Product Information

Safety Instructions

Please refer to the online 

Reference Guide 

for more details.

Accessing the Online Reference Guide

Follow these steps to access the online 

Reference Guide

.

1. Insert the printer software CD in the CD-ROM drive.

2. For Windows, select 

User Guides

 in the dialog box, and then click 

For Macintosh, double-click the 

EPSON

 icon, select 

User Guides

, and then click 

.

In Mac OS X, the dialog box does not appear when the printer software CD is inserted. To access 
the online 

Reference Guide

, double-click 

English

\

User Guides

\

REF_G

\

INDEX.HTM

.

Problem Solver

Online problem-solving

The Problem Solver and EPSON’s Technical Support Web site provide you with tips to help solve problems. Access 
the Problem Solver or Technical Support in the following ways:

For Windows 

Click 

Start

, point to 

Programs

 (for users of Windows Me, 98, 95, and 

2000) or 

All Programs

 (for users of Windows XP), then to 

EPSON

and then click 

ESC43 Problem Solver

.

You can also click 

Technical Support

 in the Status Monitor 3 dialog 

box or on the Main menu of the printer software.

For further information on the customer support services available in 
your area, see the online 

Reference Guide

.

For users of Mac OS 8.6 to 9.x (except Mac OS X)

1.

Insert the CD in the CD-ROM drive.

2.

Double-click the 

EPSON

 icon.

3.

Select 

Technical Support Web Site,

 and then click 

.

For further information on the customer support services available in your area, see the online 

Reference Guide

.

For users of Mac OS X

Access the Web site at:
http://support.epson.net/StylusC43/

Error indicators

You can identify many common problems using the lights on the printer’s control 
panel. Use the following table of light patterns to diagnose the problem, and then 
apply the recommended solution.

O

 

= on, 

= off, 

k

 

= flashing

Safety Instructions

Read all of the instructions in this section when setting up and using your printer. 

When choosing a place for the printer:

Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct 
sunlight, strong light, or heat sources.

Avoid places subject to dust, shocks, and vibrations.

Leave enough room around the printer to allow for sufficient ventilation.

Place the printer near a wall outlet where the plug can be easily unplugged.

Place the printer on a flat, stable surface that extends beyond the printer base in all directions. If you place 
the printer by the wall, leave more than 10 cm between the back of the printer and the wall. The printer will 
not operate properly if it is tilted.

When storing or transporting the printer, do not tilt it, put it vertically, or turn it upside down; otherwise, ink may 
leak from the cartridge.

When choosing a power source:

Use only the type of power source indicated on the printer’s label.

Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock.

This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric 
shock.

Be sure your power cord meets the relevant local safety standard.

Do not use a damaged or frayed power cord.

If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged 
into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating 
of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit 
breaker to provide adequate short-circuit protection and over-current protection for this printer.

When handling ink cartridges

Do not open the ink cartridge packages until just before you install them.

Keep ink cartridges out of the reach of children. Do not allow children to drink from or otherwise handle the cartridges.

Be careful when you handle used ink cartridges, as there may be some ink remaining around the ink supply port. 
If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them 
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.

Do not shake the ink cartridges; this can cause leakage.

You must remove the yellow tape seals from the cartridges before installing them; otherwise, the cartridges will 
become unusable.

Do not remove the blue portion of the tape seals from the top of the cartridges.

Do not remove the tape seals from the bottom of the cartridges.

Do not touch the green IC chip on the side of the cartridge.

The IC chip on this ink cartridge retains a variety of cartridge-related information, such as the amount of ink 
remaining, so that a cartridge may be removed and reinserted freely. However, each time the cartridge is 
inserted, some ink is consumed because the printer automatically performs a reliability check.

When using the printer:

Do not put your hand inside the printer or touch the ink cartridges during printing.

Do not block or cover the openings in the printer’s cabinet.

Do not attempt to service the printer yourself.

Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or AC plug is damaged; liquid has entered the printer; the printer has been dropped or the 
cabinet damaged; the printer does not operate normally or performs differently.

Do not insert objects through the slots in the printer’s cabinet.

Take care not to spill liquid on the printer.

Leave the ink cartridges installed. Removing the cartridges can dehydrate the printer head and may prevent 
the printer from printing.

locking tab

left edge guide

output tray extension

To adjust the left edge guide, hold down the locking tab and slide the guide against the paper stack.

Windows

Macintosh

Lights

Problem and solution

O

 

b

Paper out

No paper is loaded in the printer.

Load paper in the sheet feeder, and then press the 

b

maintenance button. The printer resumes 

printing and the light goes out.

O

 

b

Paper jam

Paper has jammed in the printer.

Press the 

b

maintenance button to eject the jammed paper. If the error does not clear, open the 

printer cover and remove all of the paper inside, including any torn pieces. Then, reload the paper 
in the sheet feeder and press the 

b

maintenance button to resume printing.

k

 

b

Ink low

The black or color ink cartridge is nearly empty.

Obtain a replacement black ink cartridge (T038) or color ink cartridge (T039). To determine which 
cartridge is nearly empty, check the ink level using EPSON Status Monitor 3 (Windows) or EPSON 
StatusMonitor (Macintosh).

O

 

b

Ink out

The black or color ink cartridge is empty or not installed.

Replace the black ink cartridge (T038) or color ink cartridge (T039) with a new one.

N P

O

 

b

Carriage error

The print head carriage is obstructed by jammed paper or other 
foreign material and cannot return to the home position.

Turn off the printer. Open the printer cover and remove any paper or other obstructions from the 
paper path by hand. Then, turn the printer back on.
If the error does not clear, contact your dealer.

k

 P

k

 

b

Unknown printer error

An unknown printer error has occurred.

Turn off the printer and contact your dealer.

Copyright© 2003 by SEIKO EPSON CORPORATION, Nagano, Japan.

Printed in XXXX

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON 
printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product 
or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. SEIKO EPSON CORPORATION shall not be held liable for any damage 
resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as EPSON-Approved Products by SEIKO EPSON CORPORATION. EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON CORPORATION. 

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Apple and Macintosh are registered trademarks of Apple Computer, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

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