o
Did you shake the ink cartridge before
installing it in the printer?
The printer uses pigment inks, which require that the
ink inside the cartridge be mixed before the cartridge
is installed.
U
“Replacing Ink Cartridges” on page 101
Margins appear in borderless
printing.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U
“Borderless printing” on page 62
o
Are the paper settings correct?
Make sure that the paper settings of the printer match
the paper that you are using.
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount of
enlargement to
Min
.
U
“Borderless printing” on page 62
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the manual supplied with the
paper for more information on the storage method.
o
Are you using paper that supports borderless
printing?
Paper that does not support borderless printing may
expand or contract while printing so that margins
appear even when borderless is set. We recommend
using paper that is designed to support borderless
printing.
U
“Epson Special Media Table” on page 119
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U
Only use the paper support edge guide when A3 size
or larger paper skews when it is fed.
U
“Loading Paper into the Auto Sheet Feeder” on
If the paper is loaded correctly, check the condition of
the paper that you are using.
o
Is the paper loaded in the correct direction?
Load cut sheets vertically. If the paper is not loaded in
the correct orientation, the printer will not recognize
the paper or feed it correctly, resulting in errors.
U
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it. Always
use new paper.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to use
it. If it is left out for a long time, the paper curls up and
gets damp so that it does not feed properly.
o
Is the paper wavy or slack?
Cut sheets become wavy or slack due to changes in
temperature or humidity which may result in the
printer being unable to recognize the paper size
correctly. Flatten the paper before loading it in the
printer, or use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP software,
see the manual supplied with the paper, or contact
the dealer of the paper or the manufacturer of the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40 to
60 %).
SC-P800 Series User’s Guide
Problem Solver
111
Содержание SC-P800 Series
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