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Troubleshooting

This section explains how to solve problems that occur during use.

U

“Problem Solving” on page 52

U

“Unpairing Devices” on page 54

U

“Contacting us About this Product” on page 57

Smartphone User's Guide

Troubleshooting

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Содержание Runsense

Страница 1: ...Smartphone User s Guide for Android Run Connect Ver 1 3 0 GPS Sports Monitor ...

Страница 2: ...d and Google Play are the trademarks or registered trademarks of Google Inc The Bluetooth word mark and logos are the registered trademarks owned by Bluetooth SIG Inc and any use of such marks by the Seiko Epson Corporation is under licence Other product names are the trademarks or registered trademarks of their respective companies Cautions Unapproved copying of part or all of this guide is stric...

Страница 3: ...This guide describes how you can transfer the data to your Android smartphone and manage it with the web application RUNSENSE View Refer to the User Manual for how you can manage the data via a personal computer Supported devices OS Android 4 3 or later Resolution Full HD or higher Bluetooth 4 0 Note This does notguarantee operations ofall Androiddevices For thelatestinformationonsupportedmodels v...

Страница 4: ...asurement data Access the web application RUNSENSE View to enter the body weight and body fat information Update measurement settings such as AT Lap Target Pace Waypoint and Interval user settings and system settings Reduces the GPS positioning time Pairs RUNSENSE device and smartphone to communicate via Bluetooth Manage your RUNSENSE account settings Smartphone User s Guide Introduction 4 ...

Страница 5: ...ion RUNSENSE View 19 Entering Weight and Body Fat 20 Reducing the GPS Positioning Time AGPS Reducing the GPS Positioning Time AGPS 22 Changing the Settings Checking Editing Watch Settings 25 How to Configure 25 Setting the Interval Function 28 Setting the AT Lap Function 30 Setting the Target Pace Function 34 Setting the Waypoint Function 38 List of Settings 42 Retrieving Saved Watch Settings 47 C...

Страница 6: ...ual You need to make the following preparations before use U Install the Run Connect app to your smartphone on page 7 U Create and configure your RUNSENSE View account on page 8 U Enabling Bluetooth on your smartphone on page 11 U Pair the RUNSENSE device with your smartphone on page 12 Smartphone User s Guide Preparation 6 ...

Страница 7: ...Install the Run Connect app to your smartphone Access the Google Play Play Store and install Run Connect Smartphone User s Guide Preparation 7 ...

Страница 8: ...E View Note If you already have a RUNSENSE View account you can use it with this device U Configuring the account on page 9 A Start Run Connect on your smartphone B Tap OK Note The following screen is displayed if you start Run Connect the second time onwards Tap Account and proceed to step 3 Smartphone User s Guide Preparation 8 ...

Страница 9: ... Ifanentryfieldishighlightedinred checktheerror message on the screen and correct your entry as required E When you have created an account follow the instruction on the screen to configure the account Configuring the account Configure the account you have created A Start Run Connect on your smartphone B Tap Account Smartphone User s Guide Preparation 9 ...

Страница 10: ...C Enter Login ID and Password and then tap Set D Once the account has been set up click OK to confirm Smartphone User s Guide Preparation 10 ...

Страница 11: ... your smartphone before communicating with this device Note The layout and operation may vary depending on the smartphone you are using Refer to your smartphone s user manual for details A Tap Settings on the smartphone B Set Bluetooth to On Smartphone User s Guide Preparation 11 ...

Страница 12: ...h the smartphone A Start Run Connect on your smartphone B Tap Pairing C Tap Start Pairing D Hold down D on this product Bluetooth communication starts Note You can also start Bluetooth communication from the Settings menu on this product Refer to Settings in the User Manual for details Smartphone User s Guide Preparation 12 ...

Страница 13: ...he screen to initiate pairing and enter the Pairing Passcode may not be displayed automatically depending on the smartphone you are using If this happens display the screen from the notification bar at the top status bar G Tap OK once pairing has been completed Smartphone User s Guide Preparation 13 ...

Страница 14: ...ter describes how to upload and check measurement data U Uploading Measurement Data on page 15 U Checking Uploaded Measurement Data on page 18 U Entering Weight and Body Fat on page 20 Smartphone User s Guide Uploading and Checking Measurement Data 14 ...

Страница 15: ... U Enabling Bluetooth on your smartphone on page 11 Note It is recommended to upload the data via a personal computer by setting this device in the cradle when uploading data worth several hours such as measurement data of a full marathon uploading 4 hour worth data with smartphone takes roughly 12 minutes Refer to Data Management Using the Web Application RUNSENSE View in the User Manual for how ...

Страница 16: ...on fails E Tap Get Next Data when you have a large volume of measurement data Get Next Data is displayed only when there is a large volume of measurement data Uploading basic data is complete To review the basic data select the item you want to check from the Watch Data List and tap Browse the workout U About Web Application RUNSENSE View on page 19 Proceed to step 6 if uploading detailed data Sma...

Страница 17: ...details H Tap OK on the smartphone The alarm on the product sounds and the detailed data upload starts The RUNSENSE View screen is displayed when the upload has completed Note Try again if the communication fails The uploaded detailed data item is deleted from the Watch Data List Repeat step 6 to 8 if you are uploading more than one detailed data item from the Watch Data List Smartphone User s Gui...

Страница 18: ...ect on your smartphone B Tap Dashboard C Tap the data item you want to check Note Measurement data items with the icon indicate they only contain basic data Upload the detailed data if you want to check the running route U Uploading Measurement Data on page 15 Smartphone User s Guide Uploading and Checking Measurement Data 18 ...

Страница 19: ...oard Manage records in calendar format This allows you to easily review past runs Workout This displays your workout data including distance pace HR runningroute calories etc Thisallowsyouto analyse training from different angles Map Review your run route on the map Smartphone User s Guide Uploading and Checking Measurement Data 19 ...

Страница 20: ...d body fat data to the web application RUNSENSE View A Start Run Connect on your smartphone B Tap Body Condition C Tap the entry field of Weight and or Body Fat and enter the value D Tap Save Smartphone User s Guide Uploading and Checking Measurement Data 20 ...

Страница 21: ...ime AGPS You can reduce the positioning time by downloading assistance data for the GPS satellites before running U Reducing the GPS Positioning Time AGPS on page 22 Smartphone User s Guide Reducing the GPS Positioning Time AGPS 21 ...

Страница 22: ... t need to be outdoors for this operation A Start Run Connect on your smartphone B Tap AGPS C Tap Update D Hold down D on this product Bluetooth communication starts E Tap OK on the smartphone Smartphone User s Guide Reducing the GPS Positioning Time AGPS 22 ...

Страница 23: ...Note Try again if the communication fails F Check that writing to the watch has completed and tap OK Smartphone User s Guide Reducing the GPS Positioning Time AGPS 23 ...

Страница 24: ...systemsettings cImportant Functions may not be available if the firmware version on your device is old Check the firmware version on the device http www epson eu runsense U Checking Editing Watch Settings on page 25 U Retrieving Saved Watch Settings on page 47 Smartphone User s Guide Changing the Settings 24 ...

Страница 25: ...u are using Category Setting items User Settings Height Weight DOB Gender HR Zone 1 to 5 Sys Settings Distance Units Clock DST Time Zone Date Format Invert Disp Contrast Auto Sleep AT Light Alarm Key Tones Category Setting items Meas Settings AT Pause Tap Screen Activity Type Interval AT Lap Target Pace Waypoint HR How to Configure A Start Run Connect on your smartphone Smartphone User s Guide Cha...

Страница 26: ...ation starts Note You can also start Bluetooth communication from the Settings menu on this product Refer to Settings in the User Manual for details E Tap OK on the smartphone Note Try again if the communication fails F Tap the item you want to configure Smartphone User s Guide Changing the Settings 26 ...

Страница 27: ...ting the AT Lap Function on page 30 Target Pace U Setting the Target Pace Function on page 34 Waypoint U Setting the Waypoint Function on page 38 G Change the setting and then tap OK The screenshot shows Height H Tap Write to Watch I Tap OK J Check that writing to the watch has been completed and tap OK Smartphone User s Guide Changing the Settings 27 ...

Страница 28: ...tting if you want to edit an existing setting C Enter or edit the title Enter the title using letters numbers spaces hyphens and underscores D Turn Programmable ON if you want to combine multiple interval lists Note The Programmable function and in step 7 may not be available depending on the model you are using E Tap the interval list setting button Smartphone User s Guide Changing the Settings 2...

Страница 29: ...e than one lap G Tap to add a new interval workout specify the necessary items and tap Back Note When multiple interval workouts are registered you can delete and reorder the interval lists by tapping on the left side of the list H Tap Save I Tap Back Smartphone User s Guide Changing the Settings 29 ...

Страница 30: ...pleted and tap OK Setting the AT Lap Function You can specify the time or distance to divide laps using the AT Lap function A Tap AT Lap B Tap AT Lap List C Tap No Data when you are adding a new setting Tap the setting if you want to edit an existing setting Smartphone User s Guide Changing the Settings 30 ...

Страница 31: ...ay not be available depending on the model you are using F Tap the lap setting button G Specify the Distance or Time and then tap Back Go to step 9 if you are not setting more than one lap H Tap to add a lap and specify the Distance or Time for the lap Note When multiple laps are registered you can delete andreorderlapsbytapping ontheleftsideofthe list Smartphone User s Guide Changing the Settings...

Страница 32: ...I Tap Save J Tap Back K Tap Activity Type to apply the set AT Lap The screen used here is for Run L Select the set AT Lap and then tap OK Smartphone User s Guide Changing the Settings 32 ...

Страница 33: ...M Tap Back N Tap Write to Watch O Tap OK Settings are written to the device P Check that writing to the watch has been completed and tap OK Smartphone User s Guide Changing the Settings 33 ...

Страница 34: ...rget Pace B Tap Target Pace List C Tap No Data when you are adding a new setting Tap the setting if you want to edit an existing setting D Enter or edit the title Enter the title using letters numbers spaces hyphens and underscores E Turn Programmable ON if you want to combine multiple target paces Smartphone User s Guide Changing the Settings 34 ...

Страница 35: ...tep 10 if you are not setting more than one lap H Tap to add a target pace and then specify the Time or Distance and Target Pace and tap Back Note When multiple target paces are registered you can delete and reorder target paces by tapping on the left side of the list I Turn Set Target Pace Range ON to enable the alarm that notifies you when you are off the specified pace Smartphone User s Guide C...

Страница 36: ...J Specify Target Pace Range and then tap OK K Tap Save L Tap Back M Tap Activity Type to apply the set Target Pace The screen used here is for Run Smartphone User s Guide Changing the Settings 36 ...

Страница 37: ...esetTargetPace andthentap OK O Tap Back P Tap Write to Watch Q Tap OK Settings are written to the device R Check that writing to the watch has completed and tap OK Smartphone User s Guide Changing the Settings 37 ...

Страница 38: ...Tap Waypoint B Tap Waypoint List C Tap No Data when you are adding a new setting Tap the setting if you want to edit an existing setting Note You can check all registered waypoints by tapping View All on Map D Enter or edit the title Enter the title using letters numbers spaces hyphens and underscores Smartphone User s Guide Changing the Settings 38 ...

Страница 39: ...he point on the map where you would like to set the waypoint Note You can specify the altitude by tapping Detailed Settings Turn Altitude ON enter the value and tap Save F Tap Save G Tap Back Smartphone User s Guide Changing the Settings 39 ...

Страница 40: ...H Tap Activity Type to apply the set waypoint The screen used here is for Run I Select the set waypoint and then tap OK J Tap Back K Tap Write to Watch Smartphone User s Guide Changing the Settings 40 ...

Страница 41: ...L Tap OK Settings are written to the device M Check that writing to the watch has been completed and tap OK Smartphone User s Guide Changing the Settings 41 ...

Страница 42: ...ight 170 cm Set the height Weight 60 kg Set the weight DOB 1975 01 01 Set your date of birth Gender Male default Set your gender Female HR Zone HR Zone 1 30 to 100 bpm Set the maximum and minimum heart rate You can set five zones to suit the exercise intensity HR Zone 2 101 to 130 bpm HR Zone 3 131 to 160 bpm HR Zone 4 161 to 190 bpm HR Zone 5 191 to 240 bpm Smartphone User s Guide Changing the Se...

Страница 43: ...me Difference with a value between 12 00 and 14 00 Date Format Day Month Set the display format for the date Month Day default Invert Disp ON Set the display format for the screen When ON is selected white text is displayed over a black background WhenOFFisselected blacktextisdisplayedoverawhite background OFF default Contrast 4 Set the contrast for the screen Auto Sleep ON default When you leave ...

Страница 44: ...ng items Value Explanation Alarm Tones default Set the alarm type Vib vibration Tones Vib vibration OFF Key Tones ON default Turn on or off the Key Tones OFF Smartphone User s Guide Changing the Settings 44 ...

Страница 45: ...ange the screen pattern and the measurement items displayed for each screen You can also change the Display Lap Screen but this is not displayed for the interval function Screen2 Screen3 Screen4 Display Lap Screen Activity Type Run default Set when running or jogging Walk Set when walking Bike Setwhenperformingexercisesthatdonotrequireyouto swing your arms such as riding a bike Interval SETTING 01...

Страница 46: ...F default Waypoint Depends on your settings You can specify a registered waypoint to display the direction distance and altitude difference to that point As you approach the specified point an alarm sounds OFF default HR ON You can measure your heart rate You need the optional heart rate monitor depending on the model you are using For more information see the User Manual The default is set to ON ...

Страница 47: ...art Run Connect on your smartphone B Tap Watch Settings C Tap Retrieve Saved Watch Settings D Hold down D on this product Bluetooth communication starts Note You can also start Bluetooth communication from the Settings menu on this product Refer to Settings in the User Manual for details E Tap OK on the smartphone Smartphone User s Guide Changing the Settings 47 ...

Страница 48: ...fails F Tap Create New Settings G Select from the below options H Enter the setting name I Change the settings and tap Save Selecting a Saved Settings A Start Run Connect on your smartphone Smartphone User s Guide Changing the Settings 48 ...

Страница 49: ...starts Note You can also start Bluetooth communication from the Settings menu on this product Refer to Settings in the User Manual for details E Tap OK on the smartphone Note Try again if the communication fails F Tap the saved settings and then tap Write to Watch Smartphone User s Guide Changing the Settings 49 ...

Страница 50: ...G Tap OK H When writing to watch is complete tap OK Smartphone User s Guide Changing the Settings 50 ...

Страница 51: ...g This section explains how to solve problems that occur during use U Problem Solving on page 52 U Unpairing Devices on page 54 U Contacting us About this Product on page 57 Smartphone User s Guide Troubleshooting 51 ...

Страница 52: ... above unpair and pair the devices again and then tap the menu U Unpairing Devices on page 54 Watch Data List Watch Settings AGPS Cannot communicate with the watch Cannot communicate with the watch Check that the Bluetooth setting on the Android device is on and then try again If the error continues to occur start the pairing procedure again Try the following and tap the menu item again Charge the...

Страница 53: ...ng and tap Upload again Charge the watch Establish the communications with the watch and keep close to you Turn Bluetooth ON in the Android If the problem persists even after you have tried the above unpair and pair the devices again and then tap Upload U Unpairing Devices on page 54 Cannot read information on the paired watch Upload again If you cannot solve the problem even after trying the poin...

Страница 54: ...not communicating properly or you want to pair the smartphone with another product Operations on the smartphone A Start Run Connect on your smartphone B Tap Pairing C Tap Release Pairing D Check that the devices are unpaired and tap OK Smartphone User s Guide Troubleshooting 54 ...

Страница 55: ...martphone s user manual for details F Tap Unpair Operations on the Product Operation buttons A Displays the Settings menu Hold down B on the time screen B Select Comm Settings Use C D to select and then press A C Select Smart Phone Use C D to select and then press A Smartphone User s Guide Troubleshooting 55 ...

Страница 56: ...elect Forget Device Use C D to select and then press A E Complete the communication settings Press A F Complete the settings Hold down A Displays the time screen Smartphone User s Guide Troubleshooting 56 ...

Страница 57: ... http www epson eu runsense for service contact details EPSON EUROPE B V Address Atlas Arena Asia Building Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands http www epson com europe html Smartphone User s Guide Troubleshooting 57 ...

Страница 58: ...www epson eu runsense 412805800 2014 Seiko Epson Corporation All rights reserved GPS Sports Monitor ...

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