Related references
Projector Feature Settings - Settings Menu
Optional Equipment and Replacement Parts
Remote Control Operation
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering
0000
using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Provide the request code and proof of ownership for
assistance in unlocking the projector.
• If you lose the remote control you cannot enter a password. Purchase a new one from an authorized
Epson reseller.
Parent topic:
Solving Projector or Remote Control Operation Problems
Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu
or in the network software.
• Set the
Standby Mode
setting to
Communication On
so the network software can monitor the
projector in standby mode.
Parent topic:
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
global.latin.epson.com/Soporte
for solutions to common problems. You
can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions. (Website available in Spanish and Portuguese only.)
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