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Print Quality/Layout 

Problems

Problems

Solution No.

You see banding (light lines) in your printouts or copies.

ABCDFH

Your printout is blurry or smeared.

ABCDEG

Your printout is faint or has gaps.

ABCF

Your printout is grainy.

D

You see incorrect or missing colors.

CF

The image size or position is incorrect.

IJKL

Solutions

A

Make sure you select the correct paper type. 

R

 

&

 8

B

Make sure the printable side (the whiter or glossier side) of the paper is facing in the right direction. 

R

 

&

 9

C

Clean the print head. 

R

 

&

 24

D

Align the print head. 

R

 

&

 26 

If quality is not improved, try aligning using the printer driver utility. See your online 

User’s Guide

 to align the print head.

E

To clean the inside of the printer, make a copy without placing a document on the document glass/ADF. For further 
information, see your online 

User’s Guide

.

F

For best results, use up ink cartridge within six months of opening the package. 

R

 

&

 31

G

Try to use genuine Epson ink cartridges and paper recommended by Epson.

H

If a moiré (cross-hatch) pattern appears on your copy, change the 

Reduce/Enlarge

 setting or shift the position of your 

original.

I

Make sure you selected the correct 

Paper Size

Layout

, and 

Reduce/Enlarge

 setting for the loaded paper. 

R

 

&

 19

J

Make sure you loaded paper and placed the original correctly. 

R

 

&

 9, 11

K

If the edges of the copy or photo are cropped off, move the original slightly away from the corner.

L

Clean the document glass. See your online 

User’s Guide

.

Try the following solutions in order from the Top. For further information, see your online User’s Guide.

Содержание K300

Страница 1: ...Basic Operation Guide for use without a computer ...

Страница 2: ...ocuments 16 Scanning to a Computer 18 Copy Scan Menu List 19 Maintenance Menu Checking the Ink Cartridge Status 22 Checking Cleaning the Print Head 24 Aligning the Print Head 26 Maintenance Menu List 28 Solving Problems Error Messages 30 Replacing Ink Cartridges 31 Paper Jam 34 Paper Jam jammed inside 1 34 Paper Jam jammed inside 2 38 Paper Jam Automatic Document Feeder ADF 39 Paper Jam jammed ins...

Страница 3: ...roduct or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any d...

Страница 4: ...that contain flammable gases inside or around the printer Doing so may cause fire Except as specifically explained in your documentation do not attempt to service the printer yourself Keep ink cartridges out of the reach of children and do not drink the ink Do not shake ink cartridges after opening their packages this can cause leakage If you remove an ink cartridge for later use protect the ink s...

Страница 5: ...tings Cancels returns to the previous menu e f g u d l r OK x y Selects menu items r moves the cursor l deletes a character backspace when entering editing numbers or characters Starts the operation you selected in black and white Cancels an ongoing operation or resets settings Control panel design varies by area ...

Страница 6: ...em list After 13 minutes of inactivity the menu and guidance text are not displayed on the screen to save energy Press any button to return the screen to its previous state Q Adjusting the Angle of the Panel To lower or close the panel pull the release lever on the rear of the control panel and then lower down Simply lift the panel to raise it ...

Страница 7: ... Handling Paper and Originals ...

Страница 8: ...Loading capacity sheets a Plain paper Plain Paper 27 5 mm b Epson Bright White Ink Jet Paper Plain Paper 200 c Epson Matte Paper Heavyweight Matte 20 d Epson Photo Quality Ink Jet Paper Matte 80 1 You can perform 2 sided printing with this paper 2 Paper with a weight of 64 to 90 g m 3 30 sheets for paper that already has printing on one side ...

Страница 9: ...he guide printable side face DOWN For plain paper do not load paper above the c arrow mark inside the edge guide For Epson special media make sure the number of sheets is less than the limit specified for the media R 8 Q C Fan the stack of paper and align the edges Do not use paper with binder holes Q ...

Страница 10: ...ile the printer is operating Q G Slide out and raise F Insert the cassette gently E Slide to the edges of paper Keep the cassette flat and insert it back into the printer carefully and slowly Q See the online User s Guide when using Legal size paper Q ...

Страница 11: ...inal documents in the Automatic Document Feeder ADF to copy or scan multiple pages quickly Q To prevent paper jams avoid the following documents For these types use the document glass Documents held together with paper clips staples and so on Documents that have tape or paper stuck to them Photos OHPs or thermal transfer paper Paper that is torn wrinkled or has holes c O O O O Tap to even edges C ...

Страница 12: ... the Automatic Document Feeder ADF the print settings are fixed at Reduce Enlarge Actual Size Paper Type Plain Paper and Paper Size A4 The print out is cropped if you copy an original larger than A4 Q For 2 up Copy layout place the originals as shown on the right Q ...

Страница 13: ...ss A Place face down horizontally B Slide to the corner When there is a document in the Automatic Document Feeder ADF and on the document glass priority is given to the document in the Automatic Document Feeder ADF Q ...

Страница 14: ...14 ...

Страница 15: ...15 Copying Scanning ...

Страница 16: ...ings Copying Documents A R 9 B R 11 Load paper Place original horizontally E R 19 Select the appropriate copy settings Set the number of copies C D Enter the settings menu Make sure you set the Paper Size and Paper Type Q ...

Страница 17: ...17 G Start copying ...

Страница 18: ...tware information in the online User s Guide Q Scanning to a Computer Make sure you have installed software for this printer on your computer and connected following the instructions on the Start Here sheet Q A Place original horizontally B Enter the menu settings D Select an item E Select your PC C Select Scan ...

Страница 19: ...nsity 4 to 4 Dry Time Standard Long Longer Restore Default Settings Reset Network Settings Reset All except Network Settings Reset All Settings Network Settings See your online Network Guide for details Scan Scan to PC Scan to PC PDF Scan to PC Email 2 Sided Scanning Maintenance R 28 Copy Scan Menu List Copying xCopy Scan settings menu Press x again to finish setting This setting is enabled if you...

Страница 20: ...20 ...

Страница 21: ...21 Maintenance Menu ...

Страница 22: ... C Select Ink Levels Please note that two black ink cartridges are required for the printer to function You cannot continue printing at normal speed if one black cartridge has expended or has been removed even if the other black cartridge still contains ink If a new cartridge is not currently available you can temporarily print at slow speeds using the remaining cartridge when Plain Paper is selec...

Страница 23: ...ot guarantee the quality or reliability of non genuine ink If non genuine ink cartridges are installed the ink cartridge status may not be displayed Q If an ink cartridge is running low prepare a new ink cartridge Q ...

Страница 24: ... head cleaning uses some ink from all cartridges so clean the print head only if quality declines Q C Select Maintenance Load A4 size paper A R 9 D Select Nozzle Check and then start Checking Cleaning the Print Head B Enter the settings menu ...

Страница 25: ... G Return to Copy mode If quality does not improve after cleaning four times turn the printer off and wait for at least six hours Then try cleaning the print head again If quality still does not improve contact Epson support Q ...

Страница 26: ... G Select the pattern number for 1 C Select Maintenance Load A4 size paper A R 9 F Select the most solid pattern D Select Head Alignment Aligning the Print Head B Enter the settings menu E Print patterns ...

Страница 27: ...27 H Repeat step G for other patterns I Return to Copy mode ...

Страница 28: ...ck Head Cleaning Head Alignment Ink Cartridge Replacement LCD Contrast 1 to 16 Scroll Speed Standard Slow Fast Language Press x to enter the settings menu Then press u or d to select Maintenance Press x to finish setting xMaintenance menu settings ...

Страница 29: ...29 Solving Problems ...

Страница 30: ... the printer off and then back on Make sure that no paper is still in the printer If the error message still appears contact Epson support Scanner error See your documentation Turn the printer off and then back on If the error message still appears contact Epson support The printer s ink pads are nearing the end of their service life Please contact Epson Support Contact Epson support to replace in...

Страница 31: ...atic printer behavior Information about non genuine ink levels may not be displayed and use of non genuine ink is recorded for possible use in service support Make sure you have a new ink cartridge before you begin replacement Once you start replacing a cartridge you must complete all the steps in one session Leave the expended cartridge installed until you have obtained a replacement Otherwise th...

Страница 32: ...32 E F Pinch and remove Shake new cartridge A C D Never open the cartridge cover while the print head is moving w Check the color to replace Open Open B Proceed ...

Страница 33: ...cartridge until it clicks into place c Be careful not to break the hooks on the side of the ink cartridge c J Close Ink charging starts If you had to replace an ink cartridge during copying to ensure copy quality after ink charging is finished cancel the job that is copying and start again from placing the originals Q ...

Страница 34: ...34 B C Remove Close A Open Paper Jam Paper Jam jammed inside 1 D Close Never touch the buttons on the control panel while your hand is inside the printer w ...

Страница 35: ...35 I J K Open Carefully remove Reattach G Remove Turn around E F Pull out H Remove L Restart ...

Страница 36: ...or message cannot be cleared try the following steps Q P Q R Carefully remove Insert the cassette gently Restart O Align the edges N Remove M Pull out If an error message cannot be cleared try the following steps Q ...

Страница 37: ...37 W X Remove Insert the cassette gently V Carefully stand the printer on its side Z Turn on S T U Turn off Unplug Pull out Y Connect and plug in ...

Страница 38: ...38 Paper Jam jammed inside 2 A D Open Turn off and then back on B Remove Never touch the buttons on the control panel while your hand is inside the printer w C Close ...

Страница 39: ...39 Paper Jam Automatic Document Feeder ADF A B C D E Open Remove Open Remove Open If you do not open the ADF cover the printer may be damaged c F Remove ...

Страница 40: ...40 Paper Jam jammed inside 3 A B C D E F Turn off Open Remove Close Pull out Close If you cannot pull out the paper cassette go to the next section R 43 Q ...

Страница 41: ...41 H I J K L M N Carefully remove Turn around Pull out Remove Reattach Insert the cassette gently Remove G Remove ...

Страница 42: ... on For plain paper do not load paper above the c arrow mark inside the edge guide Q If the same message appears check the procedure for loading paper R 9 If the error continues to occur contact Epson support Q ...

Страница 43: ...43 Cannot pull out the paper cassette A B C E F G D Unplug Carefully stand the printer on its side Carefully pull out Replace Pull out Remove Remove ...

Страница 44: ...ette gently Turn on Connect and plug in For plain paper do not load paper above the c arrow mark inside the edge guide Q If the same message appears check the procedure for loading paper R 9 If the error continues to occur contact Epson support Q ...

Страница 45: ...an the inside of the printer make a copy without placing a document on the document glass ADF For further information see your online User s Guide F For best results use up ink cartridge within six months of opening the package R 31 G Try to use genuine Epson ink cartridges and paper recommended by Epson H If a moiré cross hatch pattern appears on your copy change the Reduce Enlarge setting or shi...

Страница 46: ...the troubleshooting information contact Epson support services for assistance You can get the contact information for Epson support for your area in your online User s Guide or warranty card If it is not listed there contact the dealer where you purchased your product ...

Страница 47: ...47 ...

Страница 48: ... 2011 Seiko Epson Corporation All rights reserved Printed in XXXXXX BK1 BK2 K300 137 T1371 137 T1371 Available ink cartridge sizes vary by area Getting more information ...

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