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Troubleshooting
Error Messages
The Status Monitor 3 utility provides status messages and a
graphic display showing the current state of the printer.
If a problem occurs while printing, an error message appears in
the Progress Meter window. Click the
How To
button to have the
Status Monitor provide instructions for dealing with the problem.
Typical Problems and Solutions
Most printer problems have simple solutions. Find the problem
in the list below and apply the recommended solution. For more
information, see “Troubleshooting” in the online
Reference Guide
.
Print quality problems
If you are having print quality problems, try the solutions offered
here.
Horizontal banding
Try one or more of these solutions:
❏
Make sure the printable side of the paper is face up in the sheet
feeder.
❏
Run the Nozzle Check utility. If any segments are missing in
the nozzle check pattern, run the Head Cleaning utility to
clear any clogged ink nozzles.
