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Scanned Image Edges are Cropped

If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.

Parent topic:

Solving Flatbed Scanner Dock Problems

Related topics

Scanning from the Flatbed Scanner Dock

Line of Dots Appears in All Scanned Images

If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.

Caution:

Do not spray glass cleaner directly on the scanner glass.

Parent topic:

Solving Flatbed Scanner Dock Problems

Back of Original Image Appears in Scanned Document

If an image from the back of a thin original appears in your scanned image, try the following solutions:

• Place a piece of black paper on the back of the original and scan it again.

• Make sure you selected the correct Image Type setting for your original and select the

Text

Enhancement

setting in Epson Scan 2.

Parent topic:

Solving Flatbed Scanner Dock Problems

Related references

Image Format Options

Related tasks

Scanning in Epson Scan 2

Uninstall Your Scanner Software

If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.

Uninstalling Scanner Software - Windows
Uninstalling Scanner Software - Mac

Parent topic:

Solving Problems

Содержание DS-530

Страница 1: ...DS 530 DS 770 User s Guide ...

Страница 2: ......

Страница 3: ...ecial Originals 33 Special Original Specifications 39 Using the Network Interface Unit 41 Network Interface Unit Control Panel 41 Connecting the Network Interface Unit 42 Setting Up Network Scanning 42 Scanning to Network Computers from the Network Interface Unit Windows 44 Scanning 46 Starting a Scan 46 Starting a Scan from a Scanner Button 46 Adding and Assigning Scan Jobs with Document Capture ...

Страница 4: ...ile Mac 87 Scanning to a SharePoint Server or Cloud Service 90 Using the Optional Flatbed Scanner Dock Windows 94 Flatbed Scanner Dock Parts 94 Scanning from the Flatbed Scanner Dock 95 Scanning from the Docked Flatbed Scanner 95 Scanning from the ADF with the Flatbed Scanner Dock Attached 99 Cleaning the Flatbed Scanner Dock 102 Transporting the Flatbed Scanner Dock 104 Cleaning and Transporting ...

Страница 5: ...ock Problems 130 Scanned Image Edges are Cropped 131 Line of Dots Appears in All Scanned Images 131 Back of Original Image Appears in Scanned Document 131 Uninstall Your Scanner Software 131 Uninstalling Scanner Software Windows 132 Uninstalling Scanner Software Mac 132 Where to Get Help 133 Technical Specifications 135 Windows System Requirements 135 Mac System Requirements 135 General Specificat...

Страница 6: ... Binding Arbitration and Class Waiver 144 Trademarks 147 Copyright Notice 147 libTIFF Software Acknowledgment 148 A Note Concerning Responsible Use of Copyrighted Materials 149 Copyright Attribution 149 ...

Страница 7: ...7 DS 530 DS 770 User s Guide Welcome to the DS 530 DS 770 User s Guide For a printable PDF copy of this guide click here ...

Страница 8: ...Scanner Parts Locations Changing the Power Off and Sleep Timer Settings Scanner Parts Locations See these sections to identify the parts on your scanner Scanner Parts Scanner Buttons and Lights User Replaceable Epson Scanner Parts and Accessories Parent topic Scanner Basics Scanner Parts ...

Страница 9: ...9 1 ADF Automatic Document Feeder 2 Edge guides 3 Input tray 4 Input tray extension 5 Output tray 6 Output tray extensions 7 Stopper 1 Kensington security slot 2 USB port ...

Страница 10: ...10 3 Power inlet 1 Cover open lever 2 Scanner cover 3 Pickup rollers 4 Separation rollers 1 AC adapter ...

Страница 11: ...11 2 Power cord 3 USB cable Parent topic Scanner Parts Locations Scanner Buttons and Lights Buttons 1 power button 2 double feed detection skip button 3 slow mode button 4 stop button 5 start button ...

Страница 12: ... You can purchase genuine Epson accessories at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Part Part number Carrier sheet B12B819051 Roller assembly kit B12B819031 Cleaning kit B12B819291 Network Interface Un...

Страница 13: ...er Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically 1 Do one of the following to access the Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Windows other versions Click or Start and select All Programs or Program...

Страница 14: ...the scanner to go to sleep as the Sleep Timer setting 4 Select the length of time after which you want the scanner to automatically turn off when not in use as the Power Off Timer setting 5 Click Set to save the settings 6 Close the Epson Scan 2 Utility Parent topic Scanner Basics ...

Страница 15: ...ment specifications in the input tray Caution Do not load photos or valuable original documents or artwork directly into the input tray This may wrinkle or damage the original Load these originals using an optional carrier sheet The steps below describe loading originals of the same size To load originals of multiple sizes at once see the link at the end of these steps 1 Open the input tray and pu...

Страница 16: ...ut the input or output tray extensions and do not open the stopper 3 Slide the input tray edge guides all the way out 4 If you are loading a multi page original fan your stack of originals Note If you are loading an original that is 15 5 inches 393 8 mm or longer load only one sheet at a time ...

Страница 17: ...17 5 Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown ...

Страница 18: ...down and top edge first and guide them in until they meet resistance If you are loading paper business cards load up to 15 DS 530 or 30 DS 770 cards printed side down and long edge first into the input tray horizontally and slide them in until they meet resistance ...

Страница 19: ...19 ...

Страница 20: ...ading hole punched originals load them with the holes facing down or to the side as shown The holes must be within 1 2 inches 30 mm of the edge of the originals 7 Slide the edge guides against the edges of the original ...

Страница 21: ...e stopper on the output tray extension to fit the ejected originals Note If thicker paper does not eject properly or falls from the output tray push in the output tray and allow the originals to eject freely onto the surface below the scanner If the scanned images are affected by the originals ejecting below the scanner try placing the scanner on the edge of a table where the ejected originals can...

Страница 22: ...riginals Related topics Scanning Loading Multiple Sizes of Originals in the Input Tray You can load originals of different sizes paper types and thicknesses at one time in the input tray Just make sure they meet the original document specifications Caution Do not load photos or valuable original documents or artwork directly into the input tray This may wrinkle or damage the original Load these or...

Страница 23: ...s extension and open the stopper Note If you are loading originals that are 15 5 inches 393 8 mm or longer do not pull out the input or output tray extensions and do not open the stopper 3 Slide the input tray edge guides all the way out ...

Страница 24: ...st the edges of the widest original 6 If necessary during scanning adjust the position of the stopper on the output tray extension to fit the ejected originals Note If thicker paper does not eject properly or falls from the output tray push in the output tray and allow the originals to eject freely onto the surface below the scanner If the scanned images are affected by the originals ejecting belo...

Страница 25: ...anning to slow down the feeding speed press it again to return to normal speed Parent topic Loading Originals in the Input Tray Related references Original Document Specifications Original Document Specifications You can load original documents that meet these specifications in your scanner DS 530 ...

Страница 26: ...09 g m 19 sheets 68 lb 256 g m 15 sheets 110 lb 413 g m 9 sheets Loading capacity may vary depending on the paper type Legal 8 5 14 inches 216 356 mm A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B5 7 2 10 1 inches 182 257 mm Width 2 0 to 8 5 inches 50 8 to 215 9 mm Height 15 5 to 240 inches 393 8 to 6096 mm 13 to 35 lb 50 to 130 g m 1 sheet Paper business...

Страница 27: ...sheets 34 lb 127 g m 62 sheets 42 lb 157 g m 50 sheets 56 lb 209 g m 38 sheets 68 lb 256 g m 30 sheets 110 lb 413 g m 18 sheets Loading capacity may vary depending on the paper type A4 8 3 11 7 inches 210 297 mm A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm B5 7 2 10 1 inches 182 257 mm Width 2 0 to 8 5 inches 50 8 to 215 9 mm Height 15 5 to 240 inches 393 8 to 6096 mm 13 to 35 lb 50 t...

Страница 28: ...sheets Loading capacity may vary depending on the paper type Paper business cards Business cards Up to 56 lb 210 g m 30 cards loaded horizontally Note You can load originals of different sizes paper types and thicknesses up to this size Letter 8 5 11 inches 216 279 mm Caution Do not load the following types of originals in the scanner or they may be damaged or may damage the scanner Thermal paper ...

Страница 29: ...ss paper Perforated originals Originals with labels or stickers Fabric or other non paper originals Parent topic Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray You can load plastic and laminated cards that meet the card specifications in the input tray 1 Open the input tray pull out the output tray and open the stopper Do not pull out the extensions ...

Страница 30: ...0 2 Slide the input tray edge guides all the way out 3 Load plastic or laminated cards printed side down and long edge first into the input tray horizontally and slide them in until they meet resistance ...

Страница 31: ...31 Note Do not load plastic cards vertically ...

Страница 32: ...Settings tab in Epson Scan 2 when scanning the cards Note If you do not disable the Detect Double Feed setting and a double feed error occurs remove the plastic or laminated card from the input tray and reload it Press the double feed detection skip button to disable the Detect Double Feed feature and scan again ...

Страница 33: ...ntal Plastic cards standard ISO781A ID 1 compliant 0 03 inch 0 76 mm maximum 5 cards horizontal Laminated cards 4 7 5 9 inches 120 150 mm or smaller 0 03 inch 0 8 mm maximum 1 card Note Plastic cards with glossy surfaces may not scan properly Parent topic Loading Plastic and Laminated Cards in the Input Tray Loading Special Originals You can load a photo or large thick or folded original in the in...

Страница 34: ...s extension and open the stopper Note If you are loading originals that are 15 5 inches 393 8 mm or longer do not pull out the input or output tray extensions and do not open the stopper 3 Slide the input tray edge guides all the way out ...

Страница 35: ...35 4 Load envelopes vertically in the input tray with the printable side down and the flap facing as shown Slide in the envelopes until they meet resistance ...

Страница 36: ...wn and place it in the center of an optional carrier sheet Make sure the illustration on the front edge of the carrier sheet is facing up For a photo or an irregularly shaped original load it in the center of an optional carrier sheet with the printed side face down Make sure the illustration on the front edge of the carrier sheet is facing up ...

Страница 37: ...37 6 Load the carrier sheet in the input tray as shown until it meets resistance Folded original ...

Страница 38: ...regularly shaped original 7 Slide the edge guides against the edges of the original or carrier sheet 8 Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals ...

Страница 39: ...inals Related topics Scanning Special Original Specifications You can load photos envelopes or large thick or folded originals that meet these specifications in your scanner DS 530 Paper type Paper size Paper thickness Loading capacity Large originals plain paper fine paper or recycled paper load only in a carrier sheet Up to this size A3 11 7 16 5 inches 297 420 mm 0 012 inch 0 3 mm maximum exclu...

Страница 40: ...7 16 5 inches 297 420 mm 0 012 inch 0 3 mm maximum excluding the thickness of the carrier sheet 10 carrier sheets Photos load only in a carrier sheet Up to this size A4 8 3 11 7 inches 210 297 mm 0 012 inch 0 3 mm maximum excluding the thickness of the carrier sheet 10 carrier sheets Envelopes 4 49 6 38 inches 114 162 mm 4 33 8 66 inches 110 220 mm 0 015 inch 0 38 mm maximum 10 envelopes Irregular...

Страница 41: ... Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit Windows Network Interface Unit Control Panel 1 power button turns the unit on and off 2 LCD screen displays status operations and error messages 3 settings button selects product settings network settings and maintenance options 4 Reset button returns the LCD to the defa...

Страница 42: ...working properly Then follow the instructions here to set up computers for network scanning using the Epson Scan 2 Utility Note Make a note of the IP address or host name of the Epson Network Interface Unit so you can enter it in these steps 1 Do one of the following to start the Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Windows 8 x Navigate to the Apps screen and...

Страница 43: ...43 You see a screen like this Note If you see an Enable Editing button Windows or a lock icon Mac click it so that you can modify the scanner settings 3 Select your scanner and click Add ...

Страница 44: ...pson Network Interface Unit and click Add 5 Click OK to save your settings and then close Epson Scan 2 Utility Parent topic Using the Network Interface Unit Scanning to Network Computers from the Network Interface Unit Windows You can scan to a network computer directly from the Epson Network Interface Unit Windows You first set up a scan job in Document Capture Pro and then select the computer yo...

Страница 45: ...ess the OK button Note If your scanner is part of a network group make sure to set the computer to the same network group or it will not appear on the LCD screen 3 If you set up a password in Document Capture Pro enter the password at the prompt 4 Select a scan job and press the OK button on the Epson Network Interface Unit 5 Press the start button on the scanner or Epson Network Interface Unit Yo...

Страница 46: ... the start button on your scanner This automatically starts Document Capture Pro Windows or Document Capture Mac and the scan job you have assigned to the button Note Make sure Epson Scan 2 and either Document Capture Pro Windows or Document Capture Mac are installed on the computer connected to the scanner Document Capture Mac does not support scanning from the start button on your scanner using ...

Страница 47: ... by accessing the scan jobs in the Document Capture Pro program Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro for details 1 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows ...

Страница 48: ...48 You see a window like this 3 Click the Job Settings button Note If you do not see the button click the symbol in the Job bar ...

Страница 49: ... button click the Button Assignment icon 6 Select the job that you want to assign to the start button from the drop down list 7 Click OK then click OK again You can now use the assigned scan job when you scan with the start button on your product Parent topic Starting a Scan from a Scanner Button Assigning Start Button Settings or Scan Jobs Mac You can view or change the default scan settings when...

Страница 50: ...ter a name for the new job select settings as necessary and click OK You can now use the new scan job when you scan with Document Capture Note See the Help information in Document Capture for details 4 If you want to assign a scan job to the start button click the icon at the bottom of the window and click Event Settings 5 Select the job that you want to assign to the start button 6 Click OK Paren...

Страница 51: ...tion You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store Windows 10 Click and select EPSON Epson Scan 2 Windows 8 x Navigate to the Apps screen and select Epson Scan 2 Windows other versions Click or Start and select All Programs or Programs Select EPSON Epson Scan 2 Epson Scan 2 Mac O...

Страница 52: ...52 You see an Epson Scan 2 window like this ...

Страница 53: ...ibed in this section You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S you must obtain software only from the Windows Store 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If...

Страница 54: ...54 You see an Epson Scan 2 window like this ...

Страница 55: ... details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window You ma...

Страница 56: ...56 You see a window like this 4 Select Scan Settings from the Scan Setting Name list or select Scan Scan Settings from the menu bar ...

Страница 57: ...57 You see a window like this 5 Select any displayed settings you want to use and click OK Note See the help information in Document Capture Pro for details 6 Click Scan ...

Страница 58: ...red images click the Add Page s icon and follow the instructions on the screen 8 Check the scanned images and edit them as necessary Note See the help information in Document Capture Pro for details 9 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrows next to the icons 10 Depending on the destination you chose cli...

Страница 59: ... the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro You see the Document Capture Pro window You may see a screen asking you to sel...

Страница 60: ...ck the Scan Settings button select any displayed settings you want to use and click OK Note See the help information in Document Capture Pro for details If you do not see the Scan Settings button click the symbol in the Scan and bar 7 Click one of the destination icons in the Scan and section of the window Your product starts scanning and you see the settings window 8 Select any destination settin...

Страница 61: ... your computer in the folder you specify You can select settings preview and change the scanned file settings as necessary Note The settings may vary depending on the software version you are using See the Help information in Document Capture for details 1 Load your original in the product 2 Open the Applications folder open the Epson Software folder and select Document Capture You see a window li...

Страница 62: ...est of these steps 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson ...

Страница 63: ...d add them to the current captured images click the icon select Acquire from Scanner and repeat the previous steps 9 Check the scanned images and edit them as necessary 10 Click one of the Destination icons to choose where to send your scanned files If you cannot see all of the icons below click the arrow next to the icons 11 Depending on the destination you chose click OK or Send to complete the ...

Страница 64: ...n 2 automatically scans your document and saves the scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Load your original in the product 2 Start Epson Scan 2 ...

Страница 65: ...65 You see this window ...

Страница 66: ...setting that matches the size of your original or select Auto Detect to have Epson Scan 2 automatically detect the size You can select Customize to enter a custom size if necessary 6 Select your original image type and how you want it scanned as the Image Type setting 7 Select the Resolution setting you want to use for your scan 8 Select any of the additional settings that you want to use on the M...

Страница 67: ...t or other special original see the link below for other setting requirements for special documents 13 Select the format in which you want to save your scanned file as the Image Format setting If necessary select Options and select any desired format options 14 Enter the file name for your scanned file in the File Name field Select Settings to modify the file name settings ...

Страница 68: ...nput Tray Additional Scanning Settings Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab Rotate Rotates the original image clockwise to the desired angle before scanning it Select Auto to allow your product to automatically rotate the image based on the orientation of the text may take longer to scan Correct Document Skew Corrects skewed orig...

Страница 69: ...anning Settings Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab Not all adjustment settings may be available depending on other settings you have chosen ...

Страница 70: ...image Gamma Adjusts the midtone density of the scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded imag...

Страница 71: ...se only contents skew is corrected when you select the Paper and Contents Skew setting Large originals If the Document Size list does not contain the document size you want to scan select Customize to create a custom size Long paper If the Document Size list does not contain the document size you want to scan select Auto Detect Long Paper or select Customize to create a custom document size Lamina...

Страница 72: ... using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file Recognized text in the scanned document can be searched Parent topic Scanning in Epson Scan 2 Scan Resolution Guidelines The resolution setting in your scanning software measured in dpi dots per inch controls the amount of detail captured in your scans Increasing the resolution raises the amount of deta...

Страница 73: ...pi or less Parent topic Scanning Scanning Special Projects Your product s scanning software offers various options to help you quickly complete special scan projects Scanning Two Originals onto One Sheet Stitching Images Scanning Multi Page Originals as Separate Files Windows Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Saving Scanned Documents as a Searchable PDF with Document ...

Страница 74: ...ure Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Capture Pro 3 If you see a Switch to Simple View button in the upper right corner of the window click it You see a window like this ...

Страница 75: ...75 4 Click the Scan Settings button then click Detailed Settings You see an Epson Scan 2 window like this ...

Страница 76: ...ning Special Projects Scanning Multi Page Originals as Separate Files Windows You can use Document Capture Pro Windows to scan multi page originals as separate scanned files You indicate how the separate files are created by defining a maximum page count per file or by inserting blank pages barcodes or characters that can be detected by the software as separation markers Note The settings may vary...

Страница 77: ...77 You see the Document Capture Pro window 3 If you see a Switch to Simple View button in the upper right corner of the window click it You see a window like this ...

Страница 78: ...to use and click OK Note See the help information in Document Capture Pro for details 6 Click one of the destination icons except Print in the Scan and section of the window Your product starts scanning and you see the settings window 7 Select the Apply job separation checkbox 8 Click Separation Settings ...

Страница 79: ...See the help information in Document Capture Pro for details 10 If necessary select Create Folder and select a folder name 11 Select any other folder naming settings you want and click OK then click OK again Your originals are saved into separate files and folders as specified Parent topic Scanning Special Projects ...

Страница 80: ...ou install your product software as instructed on the Start Here sheet If you install your scanner software programs individually be sure to also install this component if you want to perform OCR 1 Load your original in the product for scanning 2 Start Epson Scan 2 3 Select your scan settings 4 Click Preview and adjust the area you want to scan if necessary 5 If you are using the ADF reload the ej...

Страница 81: ...jects Saving Scanned Documents as a Searchable PDF with Document Capture Mac You can scan a document with Document Capture and save the text in a searchable PDF In a searchable PDF text is recognized using Optical Character Recognition OCR and then embedded in the scanned original Note The settings may vary depending on the software version you are using See the Help information in Document Captur...

Страница 82: ...82 You see a window like this Note You may need to select your scanner from the scanner list 3 Click the Scan icon ...

Страница 83: ...s 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window 7 C...

Страница 84: ...t the previous steps 9 Check the scanned images and edit them as necessary 10 Open the File menu at the top of the Mac desktop and select Save As 11 Select PDF as the File Type setting and click the Options button 12 Select the Create Searchable PDF checkbox and click OK 13 Click one of the Destination icons to choose where to send your scanned file If you cannot see all of the icons below click t...

Страница 85: ...ing See the help information in Document Capture Pro for details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Windows other versions Click or Start and select All Programs or Programs Select Epson Software Document Ca...

Страница 86: ...icons except Print to choose where to send your scanned files Your product starts scanning and you see the settings window 7 Select the Office format file you want to use from the File Type drop down list Note The first time you select an Office format file you are prompted to download a plug in update for Microsoft Office files Select Yes to download and install the plug in 8 Click Option to disp...

Страница 87: ...e Mac You can use Document Capture Mac to save your scans in one of these Microsoft Office file fomats Microsoft Word docx and Microsoft Excel xlsx Note The settings may vary depending on the software version you are using See the Help information in Document Capture for details 1 Load your original in the product for scanning 2 Open the Applications folder open the Epson Software folder and selec...

Страница 88: ...est of these steps 4 Select any displayed scan settings you want to use Note See the Help information in Document Capture for details 5 If you want to select detailed scan settings close the Scan Settings window open the Scan menu at the top of the Mac desktop and select Displays the EPSON Scan Setup Screen 6 Click the Scan icon and select any detailed scan settings you want to use from the Epson ...

Страница 89: ...vious steps 9 Check the scanned images and edit them as necessary 10 Open the File menu at the top of the Mac desktop and select Save As 11 Select DOCX Word or XLSX Excel as the File Type setting Note The first time you select an Office file type setting in Document Capture you see a prompt to download a necessary plug in for Microsoft Office files Select Yes and follow the on screen instructions ...

Страница 90: ...int server or a cloud service Note The settings may vary depending on the software version you are using See the help information in Document Capture Pro for details 1 Load your original in the product 2 Do one of the following to start Document Capture Pro Windows 10 Click and select Epson Software Document Capture Pro Windows 8 x Navigate to the Apps screen and select Document Capture Pro Window...

Страница 91: ...91 You see a window like this ...

Страница 92: ...Your product starts scanning and you see the settings window Note If you cannot see all of the icons the service software may not be installed or the service may not be available on your platform 7 Enter any required information to set up the destination You may need to log in to your cloud service to authenticate the connection and allow Document Capture Pro to access the cloud service If you hav...

Страница 93: ...lick OK Note See the help information in Document Capture Pro for details Your originals are uploaded to the indicated server or cloud service Parent topic Scanning Special Projects Related tasks Loading Originals in the Input Tray ...

Страница 94: ...rfection V19 V39 to use the optional flatbed scanner dock To attach the flatbed scanner and dock to your document scanner follow the installation instructions that came with your flatbed scanner dock Note You cannot use the flatbed scanner dock and Epson Network Interface Unit options at the same time See these sections to learn about the flatbed scanner dock option Flatbed Scanner Dock Parts Scan...

Страница 95: ... Windows Scanning from the Flatbed Scanner Dock See these sections to scan when using the optional flatbed scanner dock Scanning from the Docked Flatbed Scanner Scanning from the ADF with the Flatbed Scanner Dock Attached Parent topic Using the Optional Flatbed Scanner Dock Windows Scanning from the Docked Flatbed Scanner You can place originals directly on the scanner glass of the flatbed scanner...

Страница 96: ...o not place heavy objects on the scanner glass and do not press on the glass with too much force or it may damage the scanner Do not leave photos on the scanner glass for an extended period or they may stick to the glass 1 Close the document scanner s output tray ...

Страница 97: ...97 2 Open the flatbed scanner cover ...

Страница 98: ...98 3 Place your original facedown on the scanner glass with the top edge facing as shown Slide the original to the edges of the indicated corner ...

Страница 99: ...ource setting 7 Select other scan settings as necessary 8 Click Scan Parent topic Scanning from the Flatbed Scanner Dock Related tasks Scanning from the ADF with the Flatbed Scanner Dock Attached Scanning in Epson Scan 2 Scanning from the ADF with the Flatbed Scanner Dock Attached Depending on the length of your originals you may need to adjust the position of the input tray output tray and stoppe...

Страница 100: ...100 Extend the output tray a little longer than the length of the original and move the stopper forward or backward as necessary ...

Страница 101: ...mm to 297 mm long Open and extend the document scanner s input tray open the flatbed scanner s stopper and slide the stopper forward or backward so that it is a little longer than the length of the original Do not open the output tray on the document scanner ...

Страница 102: ...Scanner Dock Related tasks Scanning from the Docked Flatbed Scanner Scanning in Epson Scan 2 Cleaning the Flatbed Scanner Dock To keep your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Do not open...

Страница 103: ...ass is dirty clean it with a soft dry cloth If the glass surface is stained with grease or some other hard to remove material use a small amount of glass cleaner on a soft cloth to remove it Wipe off all remaining liquid Caution Do not spray glass cleaner directly on the scanner glass Do not press the surface of the scanner glass with any force and be careful not to scratch or damage the scanner g...

Страница 104: ...he flatbed scanner dock without the document scanner follow the installation instructions that came with the flatbed scanner dock in reverse to remove the flatbed scanner and dock from the document scanner 1 Turn off the document scanner using the power button Note There is no power button on the flatbed scanner 2 Unplug the AC power cord and disconnect the USB cable that connects the flatbed scan...

Страница 105: ...4 Place the scanner unit in its original packing materials if possible or use equivalent materials with cushioning around the scanner Caution Avoid turning the scanner upside down when transporting it or you may damage the scanner Parent topic Using the Optional Flatbed Scanner Dock Windows ...

Страница 106: ...anner and unplug the AC adapter 2 Disconnect any connected cables 3 Clean the outer case with a soft dry cloth Do not use liquid or chemical cleansers Note If the outer case still requires additional cleaning use a slightly damp cloth to wipe the outer case Then wipe the case with a soft dry cloth Parent topic Cleaning and Transporting Your Scanner Cleaning Inside Your Scanner Clean your scanner r...

Страница 107: ...he rollers inside the scanner cover If the glass surface is stained with grease or some other hard to remove material use a genuine Epson cleaning kit to remove stains Use a small amount of cleaner on the cleaning cloth to remove the stains Wipe off all remaining liquid Caution Do not spray glass cleaner directly on the scanning surfaces Be careful not to place too much force on the glass ...

Страница 108: ...quid or glass cleaner on the cotton swab 6 Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft moist cloth Caution Use only a genuine Epson cleaning kit or soft moist cloth to clean the roller using a dry cloth may damage the surface of the roller ...

Страница 109: ...dry cloth may damage the surface of the roller 8 Plug in the AC adapter and press the power button to turn on the scanner 9 Hold down the start button for at least two seconds while opening the scanner cover The rollers on the bottom move momentarily and then the scanner enters cleaning mode Press the start button several times to rotate the rollers shown here Use a genuine Epson cleaning kit or a...

Страница 110: ...er roller counter to determine when your rollers need to be replaced When you replace the scanner rollers reset the scanner roller counter so you know when you may need to replace the rollers again 1 Make sure the scanner is turned on and connected to your computer 2 Do one of the following to open the Epson Scan 2 Utility Windows 10 Click and select EPSON Epson Scan 2 Utility Windows 8 x Navigate...

Страница 111: ... like this 4 If the number in the Number of Scans field exceeds the number displayed as the Life Cycle of the rollers it is time to replace the rollers 5 Close the Epson Scan 2 Utility Parent topic Cleaning and Transporting Your Scanner Replacing the Scanner Rollers Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers Check the scanner roller counter to see wh...

Страница 112: ...112 1 Turn off the scanner 2 Unplug the AC adapter 3 Disconnect any connected cables 4 Pull down on the cover open lever and open the scanner cover ...

Страница 113: ...113 5 Press down on the pickup roller cover latch and pull up the cover to remove it ...

Страница 114: ...he tab on the pickup rollers and slide the rollers to the right to remove them 7 To install the new pickup rollers align the notches on the roller unit and slide it to the left Press up on the tab to secure the rollers ...

Страница 115: ...ller cover into the notches as shown and press it down until it clicks into place Note If you are not able to close the cover the pickup rollers are not installed correctly Remove the roller unit and reinstall it then try to close the cover again ...

Страница 116: ... Squeeze the tabs on the sides of the separation roller cover and open the cover Caution Be careful not to apply too much force when opening the cover 10 Slide the separation roller to the left and remove it ...

Страница 117: ... try to close the cover again 13 Close the scanner cover 14 Connect any disconnected cables 15 Plug in the AC adapter and turn on the scanner 16 Reset the roller counter Resetting the Scanner Roller Counter Parent topic Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts and Accessories Related tasks Checking the Scanner Roller Counter Resetting the Scann...

Страница 118: ... 8 x Navigate to the Apps screen and select Epson Scan 2 Utility Windows other versions Click or Start All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac Open the Applications folder click Epson Software and click Epson Scan 2 Utility 3 Click the Counter tab You see a screen like this 4 Click Reset The Number of Scans field changes to 0 zero 5 Close the Epson Scan 2 Utility ...

Страница 119: ...eriod prepare it for transportation as described here 1 Turn off the scanner and unplug the AC adapter 2 Disconnect any connected cables 3 Close the input tray and the output tray Note Make sure the output tray is securely closed 4 Place the scanner in its original packing materials if possible or use equivalent materials with cushioning around the product Parent topic Cleaning and Transporting Yo...

Страница 120: ...roblems Solving Scanned Image Quality Problems Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights 1 error light 2 automatic feeding mode light 3 ready light 4 double feed detection skip light 5 slow mode light ...

Страница 121: ...k the scanner connection to your computer to make sure it is secure Turn the scanner off and then back on again If the error continues the scanner may be malfunctioning Contact Epson for support ready light is off and any of the following lights are on error automatic feeding mode double feed detection skip slow mode The firmware update has failed and the scanner is in recovery mode Try updating t...

Страница 122: ...rform the correct action try these solutions Document Capture Pro Windows and Document Capture Mac do not support using the start button to scan over a wireless connection Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner Check the USB cable connection between the computer and scanner In Windows be sure that the scanner is listed under Ima...

Страница 123: ... the computer The scanner may not work properly when connected through a USB hub If you are using a TWAIN compliant program make sure that the correct product is selected as the Scanner or Source setting If you are using the scanner with the optional Network Interface Unit make sure the network cable is securely connected Parent topic Solving Scanning Problems Related concepts Uninstall Your Scann...

Страница 124: ...Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner try these solutions If multiple pages feed at once try the following Remove the originals fan the edges to separate the sheets if necessary and reload them Load fewer originals at a time Load only originals that meet the specifications for your scanner Clean inside the ...

Страница 125: ...Inside Your Scanner Related topics Loading Originals Original Jams in Scanner If an original has jammed inside the scanner follow these steps 1 Turn off your scanner 2 Remove all originals from the input tray 3 Pull down the cover open lever and open the scanner cover ...

Страница 126: ...126 4 Gently pull out any jammed originals from inside the scanner 5 Gently pull out any jammed originals from the output tray ...

Страница 127: ...comes slow try these solutions Scan your original at a lower resolution if possible Make sure your system meets the requirements for your operating system If you are scanning a high resolution image you may need more than the minimum requirements If necessary increase your system s memory or reduce the resolution Make sure slow mode is turned off Parent topic Solving Scanning Problems Related refe...

Страница 128: ...of the background Parent topic Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Scanned Characters are Blurry If characters in your scanned images are blurry try these solutions Make sure you do not move the scanner or original while scanning Operate the scanner on a flat stable surface Make sure the originals are ejecting proper...

Страница 129: ...0 and 600 dpi If the original document is in landscape mode set the Rotate setting to Auto in Epson Scan 2 If you are using OCR software check the manual for any additional adjustments Parent topic Solving Scanned Image Quality Problems Related references Image Format Options Related tasks Scanning in Epson Scan 2 Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in sc...

Страница 130: ...ust the cropping area shown in the Crop Margins for Size Auto setting In Epson Scan 2 select the Advanced Settings tab Set the Edge Fill setting to None Document Capture Pro Windows Select Detailed Settings from the Scan window Select Document Size Settings and then adjust the cropping area shown in the Crop Margins for Size Auto setting Document Capture Mac Click the Scan button and select Main S...

Страница 131: ... the scanner glass Parent topic Solving Flatbed Scanner Dock Problems Back of Original Image Appears in Scanned Document If an image from the back of a thin original appears in your scanned image try the following solutions Place a piece of black paper on the back of the original and scan it again Make sure you selected the correct Image Type setting for your original and select the Text Enhanceme...

Страница 132: ...Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your scanner software does not solve a problem contact Epson Parent topic Uninstall Your Scanner Software Uninstalling Scanner Software Mac In most cases you do not need to uninstall your scanner software before re installing it However you can download the Uninstaller utility from t...

Страница 133: ... and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the following information ready Product name Product serial number located on a label on the product Proof of purchase such as a store receipt and date of purchase Computer configuration Description of the problem Then call U S 562 276 4300 6 AM to 8 PM Pa...

Страница 134: ...sories at epson com U S sales epson ca Canadian sales or epson com jm Caribbean sales You can also purchase accessories from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 in the U S or 800 807 7766 in Canada Parent topic Solving Problems ...

Страница 135: ... Flatbed Scanner Dock Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Note For the latest product software available for your operating system visit the Epson support site at epson com support U S epson ca support Canada or epson com...

Страница 136: ...ct your product and select Downloads Parent topic Technical Specifications General Specifications Scanner type Sheet feed one pass duplex color Photoelectric device CIS Effective pixels 5100 9300 pixels at 600 dpi 2500 64 500 pixels at 300 dpi Document size Maximum 8 5 240 inches 215 9 6096 mm Minimum 2 2 inches 50 8 50 8 mm Paper input Facedown loading Paper output Facedown ejection Paper capacit...

Страница 137: ...original is 215 in 5461 1 mm to 240 in 6096 0 mm Color Depth Color 30 bits per pixel internal 10 bits per pixel per color 24 bits per pixel external 8 bits per pixel per color Grayscale 10 bits per pixel internal 8 bits per pixel external Black and white 10 bits per pixel internal 1 bit per pixel external Interface SuperSpeed USB 3 0 backward compatible with USB 1 1 or Ethernet 1000BASE T 100BASE ...

Страница 138: ...es depending on operating conditions or whether an option is installed Rated DC input power supply voltage DC 24 V Rated DC input current 2 A Power consumption USB connection Operating 17 W approximate Ready mode 9 2 W approximate Sleep mode 1 2 W approximate Power off mode 0 1 W approximate AC Adapter AC adapter model 100 to 240 V model A471H 220 to 240 V model A472E Rated input current 1 2 A Rat...

Страница 139: ...g light source or in extremely dusty conditions Parent topic Technical Specifications Flatbed Scanner Dock Specifications Interface Hi Speed USB Rated DC input power supply voltage DC 24 V Dimensions when assembled with a sheet feed scanner and a flatbed scanner Width 11 8 in 300 mm Depth 18 9 in 481 mm Height 9 6 in 245 mm Weight Approximately 2 4 lb 1 1 kg Temperature Operating 50 to 95 F 10 to ...

Страница 140: ...CC part 15 Subpart B class B Canada EMC CAN CSA CEI IEC CISPR 22 Class B AC Adapter A471H United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B Parent topic Technical Specifications ...

Страница 141: ...o a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not insert objects into any opening as they may touch dangerous voltage points or short out parts Beware of electrical shock hazards Place the product on a flat sta...

Страница 142: ...ed for use with the scanner with which it was included Do not attempt to use it with other electronic devices unless specified Use only the type of power source indicated on the AC adapter s label and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards Avoid using outlets on the same circuit as photocopiers or a...

Страница 143: ...under the following conditions Liquid has entered the scanner the scanner has been dropped or the case has been damaged the scanner does not operate normally or exhibits a distinct change in performance Do not adjust controls that are not covered by the operating instructions Parent topic Notices Restrictions on Copying Observe the following restrictions to ensure responsible and legal use of your...

Страница 144: ...IMS or more specifically a claim or cause of action for a trademark infringement or dilution b patent infringement c copyright infringement or misuse or d trade secret misappropriation an IP Claim You and Epson also agree notwithstanding Section 1 6 that a court not an arbitrator may decide if a claim or cause of action is for an IP Claim 1 2 Binding Arbitration You and Epson agree that all Disput...

Страница 145: ...L NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING 1 6 Arbitration Procedure If you or Epson commences arbitration the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed excluding any rules that permit arbitration on a class or representative basis the JAMS Rules...

Страница 146: ... applicable reimburse you for all JAMS filings and arbitrator fees for any arbitration commenced by you or Epson pursuant to provisions of this Agreement d Award in Your Favor For Disputes in which you or Epson seeks 75 000 or less in damages exclusive of attorney s fees and costs if the arbitrator s decision results in an award to you in an amount greater than Epson s last written offer if any to...

Страница 147: ...cordance with the language of this Section 1 or resolve disputes as provided for in Section 1 7 if you timely elected to opt out when you first assented to this Agreement 1 9 Severability If any provision in this Section 1 is found to be unenforceable that provision shall be severed with the remainder of this Agreement remaining in full force and effect The foregoing shall not apply to the prohibi...

Страница 148: ...ce cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice libTIFF Software Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Copyright Attribution Parent topic Notices libTIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to us...

Страница 149: ...s each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Copyright Attribution 2018 Epson Ame...

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