7
Tr
ou
b
les
h
o
o
ti
n
g
Troubleshooting
7-11
R4C3430
Rev. C
A5 size
CHAP7.FM
8/23/99
Pass 0
R
Proof Sign-off:
E.Omori
_______
<Kimura>
_______
<Editor Name>
_______
Printing or printout quality problems
The printer does not print when the computer sends data.
Cause
What to do
The printer is paused.
Press the
Pause
button.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Optional interface
cards” on page A-3 and your
computer’s documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described in
Chapter 1.