Power Does Not Turn On. . . . . . . . . . . . . . . . . 119
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 120
Power Turns Off Automatically. . . . . . . . . . . . . 120
Cannot Print from a Computer. . . . . . . . . . . . . . . 120
Checking the Connection (USB). . . . . . . . . . . . 120
Checking the Connection (Network). . . . . . . . .121
Checking the Software and Data. . . . . . . . . . . . 122
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .124
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 124
When You Cannot Make Network Settings. . . . . . 125
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 125
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection. . . . . . . . . . . . 127
Checking the SSID Connected to the Printer. . . 128
Checking the SSID for the Computer. . . . . . . . .129
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 130
Printout is Scuffed or Color is Missing. . . . . . . .130
Banding or Unexpected Colors Appear. . . . . . . 130
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .131
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .131
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .132
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 133
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 133
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cannot Print Without Margins. . . . . . . . . . . . . 134
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .134
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 134
Printed Characters Are Incorrect or Garbled. . . 135
The Printed Image Is Inverted. . . . . . . . . . . . . . 135
Mosaic-Like Patterns in the Prints. . . . . . . . . . .135
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .136
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 136
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 136
The Printout Problem Could Not be Cleared. . . 136
Other Printing Problems. . . . . . . . . . . . . . . . . . . 136
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 136
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 137
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 137
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 138
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 138
The Image Quality Is Rough. . . . . . . . . . . . . . . 138
Offset Appears in the Background of Images. . . 139
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 139
Moiré Patterns (Web-Like Shadows) Appear. . . 139
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .140
Cannot Preview in Thumbnail. . . . . . . . . . . . . 140
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 140
Cannot Solve Problems in the Scanned Image. . 141
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 141
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 141
Scanning Slows Down Dramatically During
Continuous Scanning. . . . . . . . . . . . . . . . . . . . 142
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 142
Technical Specifications. . . . . . . . . . . . . . . . . . . . 143
Printer Specifications. . . . . . . . . . . . . . . . . . . . 143
Scanner Specifications. . . . . . . . . . . . . . . . . . . 144
Interface Specifications. . . . . . . . . . . . . . . . . . . 144
Network Function List. . . . . . . . . . . . . . . . . . . 145
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 145
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 146
Supported Third Party Services. . . . . . . . . . . . . 146
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Electrical Specifications. . . . . . . . . . . . . . . . . . 146
Environmental Specifications. . . . . . . . . . . . . . 147
System Requirements. . . . . . . . . . . . . . . . . . . . 147
Regulatory Information. . . . . . . . . . . . . . . . . . . . 148
Transporting and Storing the Printer. . . . . . . . . . . 149
User's Guide
Contents
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