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Solving Problems

Check these sections for solutions to problems you may have using your product.

Checking for Software Updates
Printer Light Status
Running a Printer Check
Solving Setup Problems
Solving Network Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
When to Uninstall Your Product Software
Where to Get Help

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select

Download the Latest Software

from the Home screen of this manual or visit Epson's

driver download site (

U.S. downloads

Canadian downloads

With Windows, your printer software automatically checks for updates. You can also manually update
the software by selecting

Driver Update

here:

• Right-clicking the product icon in the Windows taskbar

• On the

Maintenance

tab in the printer settings window

• In the

EPSON

program group under your product name

Parent topic:

Solving Problems

Printer Light Status

You can often diagnose problems with your printer by checking the printer lights.

110

Содержание Artisan 1430

Страница 1: ...Artisan 1430 User s Guide ...

Страница 2: ......

Страница 3: ...acity 21 Available EPSON Papers 22 Borderless Paper Type Compatibility 25 Paper or Media Type Settings 26 Printing From a Computer 28 Printing with Windows 28 Selecting Basic Print Settings Windows 28 Basic Print Options Windows 30 Selecting Advanced Print Settings Windows 31 Advanced Print Quality Settings Windows 33 Advanced Print Options Windows 33 Color Management Options Windows 34 Selecting ...

Страница 4: ...ent or Photo Mac OS X 10 5 10 6 10 7 52 Checking Print Status Mac OS X 10 5 10 6 10 7 53 Printing with Mac OS X 10 4 54 Selecting Page Setup Settings Mac OS X 10 4 55 Selecting Basic Print Settings Mac OS X 10 4 56 Print Quality Settings Mac OS X 10 4 58 Print Options Mac OS X 10 4 58 Selecting Print Layout Options Mac OS X 10 4 59 Managing Color Mac OS X 10 4 59 Color Options Mac OS X 10 4 60 Sel...

Страница 5: ...ights 82 Checking Cartridge Status with Windows 82 Checking Cartridge Status with Mac OS X 85 Purchase EPSON Ink Cartridges 86 Ink Cartridge Part Numbers 86 Removing and Installing Ink Cartridges 87 Adjusting Print Quality 93 Print Head Maintenance 93 Print Head Nozzle Check 93 Checking the Nozzles Using the Product Buttons 93 Checking the Nozzles Using a Computer Utility 95 Print Head Cleaning 98...

Страница 6: ...twork Status Sheet 117 Solving Paper Problems 117 Paper Feeding Problems 118 Paper Jam Problems 118 Paper Ejection Problems 119 Solving Problems Printing from a Computer 119 Nothing Prints 120 Noise Occurs But Nothing Prints 120 Noise When Product Sits for a While 121 Product Icon Does Not Appear in Windows Taskbar 121 Error After Cartridge Replacement 121 Printing is Slow 122 Solving Page Layout ...

Страница 7: ...ments 135 Printing Specifications 135 Paper Specifications 135 Printable Area Specifications 137 Ink Cartridge Specifications 140 Dimension Specifications 140 Electrical Specifications 141 Environmental Specifications 141 Interface Specifications 142 Network Interface Specifications 142 Safety and Approvals Specifications 142 Notices 144 FCC Compliance Statement 144 Software Notices 145 Trademarks...

Страница 8: ......

Страница 9: ...Artisan 1430 User s Guide Welcome to the Artisan 1430 User s Guide 9 ...

Страница 10: ...uct Printer Parts Locations The Power Off Timer Printer Parts Locations See these sections to identify the parts on your printer Printer Parts Top Printer Parts Back Printer Parts Inside Printer Parts Control Panel Buttons and Lights Parent topic Product Basics Printer Parts Top 10 ...

Страница 11: ...nter cover 4 CD DVD feed tray 5 Output tray 6 USB Type A port for external devices 7 Edge guides Parent topic Printer Parts Locations Printer Parts Back 1 AC inlet 2 USB port for computer connection Parent topic Printer Parts Locations 11 ...

Страница 12: ...Printer Parts Inside 1 Ink cartridge lights 2 Ink cartridge cover 3 Ink cartridge holder do not remove 4 Print head 5 Control panel Parent topic Printer Parts Locations 12 ...

Страница 13: ...ic Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode You can adjust the time period before power off but increasing the time reduces the product s energy efficiency Changing the Power Off Timer Setting Windows Changing the Power Off Timer Setting Mac OS X Parent t...

Страница 14: ...d select Printer Settings 2 Click the Maintenance tab 3 Click the Printer and Option Information button You see this screen 4 Select the time period you want as the Power Off Timer setting 5 Click Send 6 Click OK to exit Parent topic The Power Off Timer Changing the Power Off Timer Setting Mac OS X You can use the printer software to change the time period before the product turns off automaticall...

Страница 15: ...s Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select Printer Settings You see this screen 3 Select the time period you want as the Power Off Timer setting 4 Click Apply Parent topic The Power Off Timer 15 ...

Страница 16: ... will do Loading Paper Loading Envelopes Paper Loading Capacity Available EPSON Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper You can print on a variety of paper types and sizes 1 Open the paper support and pull up the extensions 16 ...

Страница 17: ...2 Open the output tray and pull out the extensions 3 Slide the edge guide left 17 ...

Страница 18: ...ng printing the left edge guide automatically moves 0 12 inch 3 mm to the left Do not move it back manually Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document or photo faces Load letterhead or pre printed paper top edge first Do not load paper past the arrow mark inside the edge guide Do not load pap...

Страница 19: ... Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Open the paper support and pull up the extensions 19 ...

Страница 20: ...2 Open the output tray and pull out the extensions 3 Slide the edge guide left 20 ...

Страница 21: ...guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Paper Loading Capacity Paper type Load up to this many sheets Plain paper Approximately 100 sheets Letter 8 5 11 inches 216 279 mm 21 ...

Страница 22: ...er Matte 1 sheet Double sided EPSON Brochure Flyer Paper Matte Double sided EPSON Photo Quality Self adhesive Sheets EPSON Iron on Cool Peel Transfer paper Based on 20 lb 75 g m paper weight Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 80 sheets Parent topic Loading Paper Available EPSON Papers You can purchase genuine EPSON ink and paper at EPSON ...

Страница 23: ...2 S041156 20 mm 13 19 inches 330 483 S041143 20 mm EPSON Premium Photo Paper 4 6 inches 102 152 mm S041808 40 Glossy S041727 100 5 7 inches 127 178 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 11 14 inches 279 356 S041466 20 mm 11 17 inches 279 432 S041290 20 mm 11 7 16 5 inches 297 420 S041288 20 mm 13 19 inches 330 483 S041289 20 mm 23 ...

Страница 24: ... Letter 8 5 11 inches S041405 50 Paper Luster 216 279 mm 11 7 16 5 inches 297 420 S041406 50 mm 13 19 inches 330 483 S041407 50 mm EPSON Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches S041331 20 216 279 mm 13 19 inches 330 483 S041327 20 mm EPSON Presentation Paper Matte Letter 8 5 11 inches S041062 100 216 279 mm Legal 8 5 14 inches S041067 100 216 357 mm 11 ...

Страница 25: ...um Letter 8 5 11 inches S041341 50 Presentation Paper Matte 216 279 mm 11 7 16 5 inches 297 420 S041339 50 mm 13 19 inches 330 483 S041343 50 mm EPSON Brochure Flyer Paper Letter 8 5 11 inches S042384 150 Matte Double sided 216 279 mm EPSON Photo Quality Self A4 8 3 11 7 inches S041106 10 adhesive Sheets 210 297 mm EPSON Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm P...

Страница 26: ... 5 inches 297 420 mm 12 12 inches 305 305 mm 13 19 inches 330 483 mm Parent topic Loading Paper Paper or Media Type Settings For this paper Select this paper Type or Media Type setting Plain paper Plain Paper Bright White Paper EPSON Bright White Paper EPSON Iron on Cool Peel Transfer paper EPSON Photo Quality Self adhesive Sheets EPSON Photo Paper Glossy Photo Paper Glossy EPSON Premium Photo Pap...

Страница 27: ...sentation Paper Matte Presentation Paper Matte EPSON Premium Presentation Paper Matte Premium Presentation Paper Matte EPSON Premium Presentation Paper Matte Double sided EPSON Brochure Flyer Paper Matte Double sided EPSON Ultra Premium Presentation Paper Matte Ultra Premium Presentation Matte Envelopes Envelope Parent topic Loading Paper 27 ...

Страница 28: ...ram as described in these sections Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Windows Select the basic ...

Страница 29: ...also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 If necessary select Sheet for the Source setting 5 Select the Quality Option setting that matches your print content and the print quality you want to use 29 ...

Страница 30: ... If you are printing a document or a photo with borders select Borders 9 Select the orientation of your document or photo as shown in the printer settings window Note If you are printing an envelope select Landscape 10 Select any of the available print options Note If you need to access the Epson product support website click the Online Support button Basic Print Options Windows Parent topic Print...

Страница 31: ...y want to turn off Fix Photo to retain the special color effects Fix Red Eye Reduces or removes red eye in photos Reverse Order Prints multi page print jobs last page first Print Preview Displays a preview of your printout before printing Parent topic Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Select print settings on the Advanced tab to customize the quality ...

Страница 32: ... Make sure Sheet is selected Select the type of paper you loaded Note Check the paper type settings list for details Select the print quality setting you want to use Note Check the print quality setting list for details Select the size of the paper you loaded 32 ...

Страница 33: ...anagement Options Windows Parent topic Printing with Windows Advanced Print Quality Settings Windows You can select any of the print quality settings to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Economy For fast printing with reduced quality Normal For everyday text and image printing Fine For text and graphi...

Страница 34: ...nd Density and individual color tones If you select the Adobe RGB color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your ph...

Страница 35: ...r print one image on multiple sheets of paper select the Multi Page checkbox and select the options you want To print multiple copies and arrange their print order select the Copies options To control printing at the edges of borderless images select a Borderless option To adjust the automatic settings select Auto Expand as the Enlargement Method setting then adjust the Expansion slider if necessa...

Страница 36: ...your printout select Watermark settings To rotate or flip the printed image select the Rotate 180 or Mirror Image checkboxes Parent topic Printing with Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset Note You can create your own preset by clicking the Save Settings button on the Advanced tab 1 Click the Shortcuts tab ...

Страница 37: ...rol your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 37 ...

Страница 38: ... Checking Print Status Windows Parent topic Printing with Windows Checking Print Status Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink cartridge status 38 ...

Страница 39: ...ing Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 39 ...

Страница 40: ... still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings 40 ...

Страница 41: ...intenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows 41 ...

Страница 42: ...n the Windows taskbar 2 Select Auto Update Settings You see this window 3 Do one of the following for each type of update To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click Apply 5 Click OK to exit Note If you choose to disable the automatic update feature it s a good idea to periodica...

Страница 43: ...ces Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Parent topic Printing From a Computer Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print ...

Страница 44: ...e Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 44 ...

Страница 45: ...Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 45 ...

Страница 46: ...t Quality setting you want to use 11 Select any of the available print options Print Quality Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 46 ...

Страница 47: ...tions Mac OS X 10 5 10 6 10 7 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting adjusts the image expansion settings to control printing at the edges of borderless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets y...

Страница 48: ...e and size to print borderlessly Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with Mac OS X...

Страница 49: ... pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with Mac OS X 10 5 10 6 or 10 7 Managing Color Mac OS X 10 5 10 6 10 7 You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop...

Страница 50: ...S X 10 5 10 6 or 10 7 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You...

Страница 51: ...faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color Ma...

Страница 52: ...opes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Once you have selected your print...

Страница 53: ...th Mac OS X 10 5 10 6 or 10 7 Checking Print Status Mac OS X 10 5 10 6 10 7 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 53 ...

Страница 54: ... click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Printing with Mac OS X 10 4 You can print with your product using any Mac OS X printing program as described in these sections Selecting Page Setup Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 Selecting Print Layout Options Mac OS X 10 4 Managing Color Mac OS X 10 4 Selecting Printing P...

Страница 55: ...e menu or another command See your application s help utility for details 3 Select your product as the Format for setting 4 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select a paper size with a Sheet Feeder Borderless option You can also select a custom setting to create a custom paper size Note You must select a compatible borderless p...

Страница 56: ...S X 10 4 Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Mac OS X 10 4 Selecting Basic Print Settings Mac OS X 10 4 Select the basic settings for the document or photo you want to print 1 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See yo...

Страница 57: ...hese settings 4 Select Print Settings from the pop up menu 5 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 6 Select the Print Quality setting you want to use 7 Select any of the available print options Print Quality Settings Mac OS X 10 4 Print Options Mac OS X 10 4 Parent t...

Страница 58: ...nt speed Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 4 Print Options Mac OS X 10 4 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting adjusts the image expansion settings to co...

Страница 59: ... pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu Parent topic Printing with Mac OS X 10 4 Managing Color Mac OS X 10 4 You can adjust the Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select ...

Страница 60: ...e Adobe RGB color mode you can also adjust the midtone density using the Gamma setting ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Off No Color Adjustment Turns off color management in your printer software so you can manage color usi...

Страница 61: ...revents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Once you have selected your print settings you are ready to...

Страница 62: ...ting with Mac OS X 10 4 Checking Print Status Mac OS X 10 4 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 62 ...

Страница 63: ...k Hold To resume printing click the print job marked Hold and click Resume To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 4 Cancelling Printing Using a Product Button If you need to cancel printing press the paper cancel button on your product for 3 seconds Parent topic Printing From a Computer 63 ...

Страница 64: ...network that your product is using 4 Print from your mobile device to your EPSON product Parent topic Using an External Device with Your Product Printing From a Camera Connected to Your Product If you have a digital camera that supports PictBridge printing you can connect it to the product and print your photos directly from the camera Check your camera manual to see if it is compatible Note Your ...

Страница 65: ...ions that came with your camera to select your photos and settings and print When you finish printing turn off your camera and disconnect it from the product Parent topic Using an External Device with Your Product Related tasks Loading Paper 65 ...

Страница 66: ...t printable CDs or DVDs including Blu ray Discs preferably with a white surface Note If you are using discs where the printable area extends to within 0 16 inch 4 mm of the center hole you may need to adjust the inner diameter setting using the EPSON Print CD software 1 Make sure you burn your files music or video onto your disc before printing on it 2 Turn on the product 3 Remove any paper loaded...

Страница 67: ...4 Open the output tray but do not pull out the extensions Then open the CD DVD feed tray 67 ...

Страница 68: ...cm discs 2 8 cm discs Note For small 8 cm discs place the adapter on the tray and then place the disc in the adapter Caution Before placing the CD DVD make sure no foreign particles or substances are on the CD DVD tray Otherwise the CD DVD and the data on it may be damaged 68 ...

Страница 69: ... on the tray and feed tray are aligned Caution Do not insert the CD DVD tray while the power light is flashing Otherwise the product or your CD DVD may be damaged Do not turn off the product with the CD DVD tray inserted in it Always remove the tray first Parent topic Printing on CDs DVDs 69 ...

Страница 70: ...rating normally Parent topic Printing on CDs DVDs Printing on CDs DVDs from a Computer Before printing directly on CDs or DVDs from your computer make sure you have set up your product and installed the EPSON Print CD software as described on the Start Here sheet Note Use only an application that supports CD DVD printing or ink may get on the CD DVD tray or inside your product Check the CD DVD pac...

Страница 71: ...elements For more information select the Help menu 3 When you are finished creating your design click Save and save your design file Parent topic Printing on a CD DVD with Windows Related tasks Printing Your CD DVD Design Windows Printing Your CD DVD Design Windows After you create your design you can print it on paper to test it then print it on the CD or DVD that contains your data photos video ...

Страница 72: ...t inserted in the product and the CD DVD feed tray is closed 4 When you are ready to print on the disc click the Print button on the screen 5 Click Print Parent topic Printing on a CD DVD with Windows Adjusting CD DVD Print Position Windows If your printed design is not positioned correctly on the disc you can adjust the print position First load an extra CD DVD to use for printing test patterns 1...

Страница 73: ...after printing 5 Using a metric ruler measure the distance from the hole to the cross marks labeled Top and Right Note Be sure to measure from the edge of the hole and not the edge of the printable area 6 Click Print again then select Adjust Print Position You see this screen 73 ...

Страница 74: ... CD DVD Design Windows Adjusting CD DVD Print Quality Windows If ink smears on your disc or is sticky after it dries you can adjust the color saturation and ink density This may be necessary to make sure your designs look their best on the particular brand of discs you are using First load an extra CD DVD to use for printing test patterns 1 Open your file in EPSON Print CD and click Print You see ...

Страница 75: ... Correction slider to a darker or lighter setting as necessary 8 Select Print Density Confirmation Pattern and select the Second radio button 9 Click Print to print another test pattern 10 Examine the disc after printing to see if further adjustment is needed When the ink density looks good you are ready to print on your burned CD or DVD Parent topic Printing on a CD DVD with Windows Related tasks...

Страница 76: ... OS X Adjusting CD DVD Print Position Mac OS X Adjusting CD DVD Print Quality Mac OS X Parent topic Printing on CDs DVDs from a Computer Designing a CD DVD Mac OS X You can use EPSON Print CD to design your disc by importing photos adding text and creating special effects 1 Open the EPSON Print CD program in the Applications Epson Software Print CD folder on your Mac You see this screen 76 ...

Страница 77: ...Design Mac OS X After you create your design you can print it on paper to test it then print it on the CD or DVD that contains your data photos video or music Make sure the disc is loaded for printing before you start 1 Open your file in EPSON Print CD and select Print from the File menu You see this screen 2 Make sure your product is selected as the Printer setting 3 To see how your design will l...

Страница 78: ...ton on the screen Parent topic Printing on a CD DVD with Mac OS X Adjusting CD DVD Print Position Mac OS X If your printed design is not positioned correctly on the disc you can adjust the print position First load an extra CD DVD to use for printing test patterns 1 Open your file in EPSON Print CD and select Print from the File menu You see this screen 2 Select Print Position Check Pattern 3 Clic...

Страница 79: ...of the hole and not the edge of the printable area 6 Select Print from the File menu 7 Select Position Adjustment You see this screen 8 Click Value Entry then select the distance for Top into the Top Space box and the distance for Right in the Right Space box 9 Click OK Parent topic Printing on a CD DVD with Mac OS X Related tasks Printing Your CD DVD Design Mac OS X 79 ...

Страница 80: ...patterns 1 Open your file in EPSON Print CD and select Print from the File menu You see this screen 2 Select Print Density Check Pattern 3 Click Print 4 Remove the disc after printing and check to see if you need to make the density darker or lighter 5 Load the same disc in the product again 6 Select Print from the File menu 7 Select a darker or lighter setting in the Color Correction box as neces...

Страница 81: ...rinting to see if further adjustment is needed When the ink density looks good you are ready to print on your burned CD or DVD Parent topic Printing on a CD DVD with Mac OS X Related tasks Printing Your CD DVD Design Mac OS X 81 ...

Страница 82: ... know when an ink cartridge is low or expended Checking Cartridge Status Lights Checking Cartridge Status with Windows Checking Cartridge Status with Mac OS X Parent topic Replacing Ink Cartridges Checking Cartridge Status Lights You can check the status of your ink cartridges by checking the lights on your product If the ink light is flashing a cartridge is low You can continue printing until the...

Страница 83: ...alled in the product is broken incompatible with the product model or improperly installed EPSON Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 83 ...

Страница 84: ... Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 84 ...

Страница 85: ...the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 85 ...

Страница 86: ...er To find the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine EPSON cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printe...

Страница 87: ...e your old cartridges in the product until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Make sure the CD DVD tray is not inserted in the product and the power light is on but not flashing 2 Open the printer cover 3 Press the ink button ...

Страница 88: ...use the low ink cartridge until it is expended Do not hold the ink button for more than three seconds or the product may start cleaning the print head Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the product 88 ...

Страница 89: ...ed cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 89 ...

Страница 90: ...ip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 7 Remove the yellow tape from the bottom of the cartridge Caution Do not remove any other labels or seals or ink will leak 90 ...

Страница 91: ... When the power light stops flashing and remains on ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink Note If the ink light is on after the print head moves to its home position the ink cartridge may not be installed properly Press the ink button again and press down the ink cartridge until it clicks into place If you remove a low o...

Страница 92: ...vironment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges Related concepts Purchase EPSON Ink Cartridges 92 ...

Страница 93: ...ty declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head ...

Страница 94: ...oad a few sheets of plain paper in the product 3 Turn off the product 4 Hold down the paper cancel button as you press the power button to turn the product back on Hold down both buttons until the power light begins to flash then release the buttons 5 Check the printed pattern to see if there are gaps in the lines Print head is clean 94 ...

Страница 95: ...e CD DVD tray is not inserted in the product and the CD DVD feed tray is closed 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open...

Страница 96: ...You see one of these windows 96 ...

Страница 97: ...5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 97 ...

Страница 98: ...f an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Buttons Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Buttons You can clean the print head using the buttons on y...

Страница 99: ...y damage it 3 Load a few sheets of plain paper in the product 4 Run a nozzle check to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent ...

Страница 100: ...per in the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax se...

Страница 101: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 101 ...

Страница 102: ... improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need c...

Страница 103: ...indows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 4 Select Print...

Страница 104: ...104 ...

Страница 105: ...igned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Make sure that no product lights indicate errors the CD DVD tray is not inserted in the product and the CD ...

Страница 106: ...f A3 size paper if available Otherwise load several sheets of plain paper 3 Press the paper cancel button to feed and eject paper 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 106 ...

Страница 107: ...he product or let water get inside 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove any paper from the product 5 Clean the sheet feeder and paper support using a soft brush or a soft lint free cloth microfiber is recommended 6 Clean the outer case with a soft cloth dampened with a mild detergent 7 Plug the power cable back in and turn on the product 8 Clea...

Страница 108: ...ome position If necessary plug in and turn on the product then turn it off again using the power button after the ink cartridge holder is in the home position 6 Fasten the ink cartridge holder to the case using tape Leave the ink cartridges installed to avoid damaging the product Note Some tape may be difficult to remove if left in place for a long time Remove the tape immediately after transporti...

Страница 109: ...terials that came with it 9 Keep the product level during transportation otherwise the ink may leak 10 After unpacking the product remove the tape securing the ink cartridge holder and output tray If print quality has declined when you print again in a new location clean and align the print head Parent topic Cleaning and Transporting the Product Related concepts Print Head Cleaning Print Head Alig...

Страница 110: ...idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software automatically checks for updates You can also manually update the software by selecting Driver Update here Right clicking the produ...

Страница 111: ...ected to the wireless network The WiFi light is orange Wi Fi connection error Press the Wi Fi button to clear the error and try to connect again Paper may be out Load more paper in the sheet feeder and press the The paper cancel light is on paper cancel button to continue If multiple sheets have fed press the paper cancel button to eject the paper If printing on a CD or DVD the CD DVD tray is not ...

Страница 112: ...f cannot return to the home position Turn the printer off Open the printer and the cover and remove any paper or other obstructions from the paper path Then paper cancel and turn the printer back on If the error does not clear contact Epson ink lights are flashing fast The printer s ink pads are nearing or at the end of their service life Contact The paper cancel Epson to replace the ink pads If t...

Страница 113: ... interface cables 5 Hold down the paper cancel button as you press the power button to turn the product back on Hold down both buttons until the power light begins to flash then release the buttons The printer begins printing a nozzle check pattern 6 Do the following depending on the results of the printer check If the page prints and the nozzle check pattern is complete the printer is operating p...

Страница 114: ...ion Software Installation Problems Parent topic Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink check these explanations The first time you install ink cartridges the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on Your pro...

Страница 115: ... not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Prod...

Страница 116: ...rase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Parent topic Solving Network Problems Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try these solutions Make sure your product is turned on and connected to your network Verify connection using your product control panel If necessary reinstall your p...

Страница 117: ...less phone or large metal object such as a filing cabinet If you are connecting the product via Wi Fi Protected Setup WPS and the WiFi light on your product is not solid green make sure you press the Wi Fi button on the product within 2 minutes of pressing the WPS button on your router Hold down the Wi Fi button on the product for 3 seconds If you are connecting the product via EpsonNet Setup and ...

Страница 118: ...ets try loading more sheets at a time Do not load more than the recommended number of sheets If paper jams when you print on both sides of the paper try loading fewer sheets For best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Do not load paper with holes punched in it Follow...

Страница 119: ...t fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancell...

Страница 120: ...necessary right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name select Open right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Prin...

Страница 121: ...Other Hardware if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary 3 Click the Maintenance tab 4 Click the Speed Progress or Extended Settings button 5 Click the Monitoring Preferences button 6 Click the Shortcut Icon box 7 Click OK to close the open program windows Parent topic Solving Problems Printing fr...

Страница 122: ...automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print ...

Страница 123: ...application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on EPSON Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Print L...

Страница 124: ...Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Page Setup Settings Mac OS X 10 4 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software...

Страница 125: ...ct Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer in your printing program If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is t...

Страница 126: ...t topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Advanced Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your...

Страница 127: ... Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Advanced Print Settings Windows Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Related topics Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded...

Страница 128: ...gn the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic P...

Страница 129: ...blems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Cleaning the Paper Path Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper faceup i...

Страница 130: ...n your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your pr...

Страница 131: ...are Uninstall Note If you see a User Account Control window click Yes or Continue 5 In the next window select your product and click OK Then follow any on screen instructions to uninstall your printer software and utilities 6 Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Eps...

Страница 132: ... it Parent topic When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at www epson com support U S or www epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Ep...

Страница 133: ...istance charges may apply Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales You can also purchase supplies from an EPSON authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 133 ...

Страница 134: ...ecifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP1 or high...

Страница 135: ...ications Printing Specifications Paper path Sheet feeder top entry Sheet feeder capacity Approximately 100 sheets at 20 lb 75 g m2 Parent topic Technical Specifications Paper Specifications Use paper under normal conditions Temperature 59 to 77 ºF 15 to 25 ºC Humidity 40 to 60 RH Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson ca...

Страница 136: ...4 mm Half Letter 5 5 8 5 inches 140 279 mm 11 14 inches 279 356 mm 11 17 inches 279 432 mm 11 7 16 5 inches 297 420 mm 12 12 inches 305 305 mm 13 19 inches 330 483 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 to 0 004 inch 0 08 to 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain bond paper Weight 20 lb 75 g ...

Страница 137: ...s Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 0 mm minimum 2 Left 0 12 inch 3 0 mm minimum 3 Right 0 12 inch 3 0 mm minimum 4 Bottom 0 12 inch 3 0 mm minimum 137 ...

Страница 138: ...Envelopes 1 Left 0 12 inch 3 0 mm minimum 2 Bottom 0 20 inch 5 0 mm minimum 3 Top 0 20 inch 5 0 mm minimum 4 Right 0 78 inch 20 mm minimum CD DVDs 12 cm CD DVDs 138 ...

Страница 139: ...rgin 2 4 7 inches 120 mm maximum outer margin 8 cm CD DVDs 1 0 8 inch 21 mm minimum inner margin 2 3 2 inches 80 mm maximum outer margin Note Avoid printing in the clear plastic areas of discs to prevent staining the disc with ink 139 ...

Страница 140: ...mains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow Light Cyan Light Magenta Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Ink freezes at 3 2 ºF 16 ºC Ink thaws and is usable after 3 hours at 77 ºF 25 ºC Note For best prin...

Страница 141: ...e 49 5 60 5 Hz Rated current 100 to 120 V model 0 6 A Power consumption Printing Approx 18 0 W ISO IEC24712 100 to 120 V model Ready mode Approx 7 0 W Sleep mode Approx 3 3 W Power off mode Approx 0 2 W Parent topic Technical Specifications Environmental Specifications Temperature Operating 50 to 95 ºF 10 to 35 ºC Storage 4 to 104 ºF 20 to 40 ºC 1 month at 104 ºF 40 ºC Humidity Operating 20 to 80 ...

Страница 142: ...compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location Parent topic Technical Specifications Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN...

Страница 143: ... conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoor...

Страница 144: ...his equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Страница 145: ...all comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD 4 OpenSSL toolkit This printer product...

Страница 146: ...ls_1 60 netbase_4 14 procps_3 1 14 sysvinit 2 85 telnetd_0 17 21 udhcp 0 9 8cvs20050124 5 util linux 2 12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs inetutils ftpd_1 4 2 libc6_2 3 6 procps_3 1 14 sysvinit 2 85 zeroconf 0 6 1 1 146 ...

Страница 147: ...nse This printer product includes t he open source software program OpenSSL toolkit which applies the license terms of OpenSSL License and Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox_1 7 2 coreutils_5 2 1...

Страница 148: ...s TCP Wrappers Program libwrap0_7 6 libncurses license This printer product includes the open source software program libncurses which applies the terms and conditions provided by owner of the copyright to the libncurses libncurses Program libncurses5_5 busybox license This printer product includes the open source software program busybox which applies the terms and conditions provided by owner of...

Страница 149: ...ram telnetd which applies the terms and conditions provided by owner of the copyright to the telnetd telnetd Program telnetd_0 17 21 ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions provided by owner of the copyright to the ARC4 ARC4 Program ARC4 SHA1 license This printer product includes the open source software program SHA1 w...

Страница 150: ...for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising f...

Страница 151: ...ome people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for EPSON Products This product will enter sleep mode after a period of nonuse The time interval has been set at the factory to ensure that the product meets Energy Star standards of energy efficiency and cannot be modified by the consumer Pa...

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