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Terms and Conditions

Limited Warranty for Commercial Products

What Is Covered:

 Epson America, Inc. (“Epson”) warrants to the first end-user 

customer that the Epson Stylus Pro 24- and 44-inch Wide format ink jet printer 
covered by this limited warranty statement, if purchased and used in the United 
States or Canada, will conform to the manufacturer’s specifications and will be 
free from defects in workmanship and materials for a period of one year from 
the date of original purchase (proof of purchase required). Epson also warrants 
that the consumable ink cartridges enclosed with the engine will perform to the 
manufacturer’s specified usage, which usage may expire before the expiration of the 
limited warranty for the Epson printer.

What Epson Will Do To Correct Problems:

 Should your Epson Stylus Pro 24- and 44-

inch Wide format ink jet printer prove defective during the limited warranty period, 
please call the toll-free Epson Preferred support line identified in this booklet. This 
line will be answered during Epson’s regular support hours (currently 6:00 

AM

 to 6:00 

PM

 Pacific Time, Monday through Friday). When you call, please be prepared to 

provide the service technician with Proof of Purchase information including the unit 
serial number and original date of purchase. You may also need to provide proof 
of purchase if warranty coverage cannot be verified by the serial number. An Epson 
service technician will work with you to try to resolve the problem, and if your printer 
needs repair, diagnose the issue and determine what parts may be required.

If service is required, the technician will advise you which service program will be 
utilized (On-Site Response, Printer Exchange, or Depot Repair) and provide detailed 
instructions for the program. Please see the next page for highlights of the programs. 

EPSON 

 

Preferred

Limited Warranty Program for the Epson Stylus

®

 Pro 24- and 44-inch Wide Format Printers

SM

®

Содержание 7880 - Stylus Pro Color Inkjet Printer

Страница 1: ...will need it to take full advantage of the Preferred Warranty CPD 24359 EPSON Preferred Limited Warranty Program for the Epson Stylus Pro 24 and 44 inch Wide Format Printers SM Priority Technical Support Toll Free Phone Number Security and Peace of Mind On Site Repair ...

Страница 2: ...the exclusive Epson Preferred toll free number select the technical support option and enter your Unit ID Number as described in this booklet Please have your Serial Number available for the answering technical support specialist Since it s an exclusive number your call will be answered promptly Please review the information contained in this booklet You ll find your personal Unit ID Number and th...

Страница 3: ...y below Two Year Preferred Plus Option This plan is available for purchase only during the one year limited warranty period It provides you with two additional years of service after the end of your original warranty for a total of three years of coverage No renewal of extended service is available after that time One Year Preferred Plus Option This plan is available for purchase during the one ye...

Страница 4: ...y for purchase of our one year plan after expiration of the warranty The printer must be no more than two years old based on initial shipment data from Epson s warehouse The printer must still have at least 40 of the manufacturer specified carriage motor life remaining See above under Purchase During the One Year Warranty Period for how to check this At your expense maintenance service or if the p...

Страница 5: ...he Technical Support Specialist to diagnose the problem Operating Hours Currently Monday through Friday 6 AM to 6 PM Pacific Time Subject to change If you experience difficulty using your Unit ID Number to access the Toll Free Preferred line please call 562 276 1305 during normal business hours so we may resolve the problem This phone number provides access to the same Epson Preferred Technical Su...

Страница 6: ...ctive during the limited warranty period please call the toll free Epson Preferred support line identified in this booklet This line will be answered during Epson s regular support hours currently 6 00 AM to 6 00 PM Pacific Time Monday through Friday When you call please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original d...

Страница 7: ...n may at its sole discretion elect to replace a printer that for whatever reason appears to require technical services beyond the capability of field repair Under these circumstances Epson will replace the printer with the same or a comparable printer refurbished to the Epson standard of quality The replacement printer will not include promotional materials accessories stands documentation manuals...

Страница 8: ... by using non Epson inks or ink cartridges or any ink delivery system other than the system built into the printer for example any bulk ink system or non Epson media 2 Any damage caused by third party software applications parts components or peripheral devices added to the product after its shipment from Epson for example dealer or user added boards components or cables 3 Any damage caused by mis...

Страница 9: ... FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID Remedies Your exclusive remedy and Epson s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement Any action for breach of warranty must be brought with...

Страница 10: ...ising out of this Agreement will be settled by arbitration to be conducted in Los Angeles California in accordance with the commercial Arbitration Rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator s may be entered in any court having jurisdiction thereof This Agreement shall be construed in accordance with the laws of the State of California excep...

Страница 11: ......

Страница 12: ...oration Epson Preferred and Epson Store are service marks of Epson America Inc 2007 Epson America Inc Epson America Inc P O Box 93012 Long Beach CA 90809 9941 MS 6 40 Limited Warranty Program for the Epson Stylus Pro 24 and 44 inch Wide Format Printers EPSON PreferredSM ...

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