86
Roll paper doesn’t feed correctly.
■
To load paper correctly, gently hold the paper in place with your hand
while you press the
z
button. Don’t force the paper to feed into the
printer. Allow the paper to feed automatically.
■
Use a triangle or other tool to make sure the end of the roll is cut
perpendicular to the edges. If the end is cut on a diagonal, the paper
may not feed smoothly.
■
If you see a paper jam error message, press the
z
roll paper button
for four seconds to clear the error.
■
If the red
b
error
light is on, press the
b
maintenance button and
wait for the light to go off. Then press the
z
roll paper button to
resume printing.
■
Remove the paper support and close the output tray extensions.
■
Always select
Roll Paper
as the Paper Source setting. If
Sheet
Feeder
(or
Auto Sheet Feeder
)
is selected, paper will feed
unnecessarily after each print job. In addition, a great deal of paper
may feed unnecessarily when you turn your computer off and then on
again.
■
If extra paper feeds after a print job or after you turn on the printer,
press the
z
roll paper button for three seconds to rewind the paper.
(You may need to repeat this step to rewind the paper completely.)
Then press the
b
maintenance button to turn off the
b
error light.
Finally, reload the paper and press the
z
roll paper button again to
resume printing.
■
Always press the
z
roll paper button to feed roll paper. If you press
the
b
maintenance button instead and then turn either the printer
or your computer off and on again, paper will feed unnecessarily and
you’ll see a paper jam error message.
■
If paper is curled, roll the paper inside a folded sheet of paper in the
direction opposite to the paper’s curl. You don’t need to uncurl the
entire roll—only about 9 inches.
