FREQUENTLY ASKED QUESTIONS
FROM OUR CUSTOMERS
•
Q:
How many batteries can be connected in a series configuration?
◦
A:
We’ve successfully tested up to a 4S series configuration.
▪
Note:
Internal heating feature may no longer function as intended.
•
Q:
How many batteries can be connected in a parallel configuration?
◦
A:
We’ve successfully tested up to a 4P configuration connected via
bus bar
.
•
Q:
Will the system notify when the battery level is low and needs charging?
◦
A:
Yes. Once remaining capacity reaches 10%, the included battery meter will sound an alarm and
flash to indicate that the battery needs charging as soon as possible. We’ve also got an app update
in development that will notify via push notification when remaining charge is low.
•
Q:
Does the app allow monitoring of series and parallel configurations?
◦
A:
The app is deigned for single battery usage. The app will see updates which may expand upon
this capability in the future. We have a hardware solution in development which is designed to
work around this limitation.
•
Q:
Does Epoch Batteries offer pro staff or sponsorship opportunities?
◦
A:
Occasionally. We consider applicants on a case by case basis. Send application / resume to:
Updated: 11/30/22
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