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Your Problem
It’s Possible that...
What you should do
My Epilaser Absolute won’t
turn on.
While I’m charging my
Absolute, the battery
indicator is not lighting up.
Your Absolute is not connected
properly.
Confirm that:
Even after I charge my
Absolute, the battery
indicator is still flashing red.
Your device isn’t fully charged.
Charge your Absolute (see page 16).
You are using the cable supplied
with the Absolute kit.
The adaptor is plugged into a
wall outlet that is working.
Your Absolute is not charged.
Charge your device (see page 16).
Please call EpiladyUSA Customer Support at 713-666-4582 for additional help.
TROUBLESHOOTING
My Absolute was working
properly, but then it stopped
working. The device is off and
does not turn back on.
The battery needs to be charged.
Charge your Absolute (see page 16).