You can solve many common refrigerator problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling for service.
Problem
Possible Causes
The refrigerator does not operate.
•
The power cord is unplugged.
•
The circuit breaker is tripped/fuse blown.
The compressor turns on and off
•
The room temperature is warmer than normal
•
A large amount of food has been added to the refrigerator.
•
The door is left open or is frequently opened.
•
The temperature control is not set correctly
•
The door is not closed completely.
•
The door gasket does not seal properly.
•
The refrigerator does not have the correct clearances.
•
The refrigerator has recently been disconnected for a period of time.
•
The temperature control is not set correctly.
•
The door is left open or is not set correctly.
•
The door gasket does not seal properly.
•
A large amount of warm o
r
hot food was stored recently.
Wait for the refrigerator to reach its selected temperature.
•
The refrigerator has recently been disconnected for a
for a while
•
The door is
slightly
open or is frequently opened.
•
The door is not sealed properly.
Bubbling or
gurgling
sounds.
(like boiling water)
•
This is the normal sound of refrigerant (used to cool
the
refrigerator)
circulating throughout the system
The door will not close properly.
•
The refrigerator is not on a level surface.
•
The gasket is dirty.
•
A storage basket is out of position.
•This is normal. Metal parts undergo expansion and contraction. The sound will
level off or disappear as
the
refrigerator runs.
Popping or crackling sounds
when
the
compressor comes on.
The t
emperature inside the
refrigerator is too warm.
Vibrating or rattling.
(slight vibration is normal)
The t
emperature of
the external of
the refrigerator's surface is warm
•
The exterior refrigerator walls can be as much as 30°F warmer than room
temperature.
•
This is normal while the compressor works to transfer heat from inside the
refrigerator cabinet.
•
Levelling legs need adjusting.
•
Refrigerator is placed on an uneven or weak surface.
•
The refrigerator is touching the wall. Re-level the refrigerator and move it away from
the wall.
Moisture collects inside the refrigerator.
•
Is normal in hot and humid weather. Air carries moisture into the refrigerator when
doors are opened
Moisture forms on
the
outside of refrigerator.
For any questions or concerns, please contact us at
or visit us at
www.stirlingmarathon.com
Troubleshooting
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