Note: The characteristics may vary depending on the model of the equipment
Problem
Probable cause
Solution
The AC supply is normal, but it is in battery mode
The fuse is open
Disconnect the UPS power cord and replace the fuse on the
back of the UPS with a fuse in good condition.
No AC and the UPS turns off
The battery reached its lower operational limit
Make sure the UPS charger is working and let it charge for
10 Hrs. Then turn it on and the computer equipment too.
No AC and the backup time is limisted
The UPS is overloaded
Disconnect excess load.
The battery charge is low
Charge the UPS for 8 hours
Battery problems can be due to high operational
temperatures or adverse conditions to normal
Replace the battery with the same one, same
model and features
7 problem solutions
Specifications
Use the following table to solve minor problems
Model
EPU500L
EPU850L
EPU1500L
Capacity
500 VA / 300 W
850 VA / 510 W
1,500 VA / 900 W
Input
Voltage
110 V/120 V
Frequency
±25% (-35% optional)
Voltage range
50 / 60 Hz±10%
Output
Power factor
0.6
Regulated voltage
±10%
Transfer time
≤ 10 ms
Waveform
Simulated sine wave
Battery
Battery type and quantity
7.0 AH (1)
8.0 AH (1)
8.0 AH (2)
Charge time
8 hours to recover 90% of its capacity
Number of connectors
4 connectors
(3 backup and 1 protection)
4 connectors
(3 backup and 1
protection)
6 connectors
(5 backup and 1 protection)
Environment
Humidity
20 - 90% RH @ 0 - 40 °C without condensing
Noise Level
Less than 45 dB
Base, operational system
USB/RS-232 (optional)
S. O. Windows 98/2000/2003/XP/VISTA 7 y 8
For more information contact us at:
(614) 415-2525 01 (800) 999-2525
[email protected] www.syscom.mx
USA, Central America, South America and the Caribbean:
www.epcom.net
