18
Troubleshooting
Trouble Possible
Cause
Solution
No power at present
Check power.
Power cord not well
plugged
Plug firmly
Machine does not
work (count display
does not light up)
Blown fuse
Replace with fuse of the same type and
rating
Paper jam inside
machine
Clear jam and press RESET
Machine does not
work (count display
lights up)
Upper and lower
plates not placed
properly
Reposition plates
Paper delivery
sensor pressed
Remove paper over paper delivery sensor
Machine stops
during running
Paper jam
Clear jam and press RESET
Paper bind together
Separate paper
Paper not fed or
ejected / paper
wrinkle
Dirt on feed and
ejection rollers
Clean rollers
Jam in table 1 and 2
Detach table 1 and 2, eject paper
Paper not folded
properly
Not standard paper
length
Measure length and adjust
Dirty on any of
rollers
Clean all rollers
Art paper not folded
(125gsm or lighter)
Low room
temperature
Keep paper at 20
℃
-25
℃
for 4 hours
