enware WELLBEING Series, Инструкция по установке и обслуживанию

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22 Call 1300 369 273 www.enware.com.au
PRODUCT WARRANTY FOR AUSTRALIA
Effective 1 September 2014
Enware Australia Pty Limited (ACN 003 988 314)
(“we” or “us”) warrants that this product (also
referred to as “our goods”) will be free from all
defects in materials and workmanship for 12
months* from the date of purchase. Our liability
under this warranty is limited at our option to the
repair or replacement of the defective product or
part, the cost of repair of the defective product or
part or the supply of an equivalent product or part,
in each case if we are satisfied the loss or damage
was due to a defect in the materials or workmanship
of the product or part. All products must be
installed in accordance with the manufacturer’s
instructions, the PCA, and AS/NZS3500 including any
other applicable regulatory requirements.
exceptions
This warranty does not apply in respect of any
damage or loss due to or arising from:
a) Failure by you or any other person to follow
any instructions for use (including instructions
and directions relating to the handling, storage,
installation, fitting, connection, adjustment or repair
of the product) published or provided by us;
b) Failure by you or any other person responsible
for the fitting, installation or other work on the
product to follow or conform to applicable laws,
standards and codes (including the AS/NZ 3500
set of Standards, all applicable State and Territory
Plumbing Codes, the Plumbing Code of Australia
and directions and requirements of local and other
statutory authorities); or
c) Any act or circumstance beyond our control
including faulty installation or connection, accident,
abnormal use, acts of God, damage to buildings,
other structures or infrastructure and loss or
damage during product transit or transportation.
making a claim
To make a claim under this warranty you must
notify us in writing within 7 days of any alleged
defect in the product coming to your attention
and provide us with proof of your purchase of
the product together with a completed Product
ServiceRequest form (ENF091), which is available
on request from our office or website (see contact
details below). All notifications and accompanying
forms must be sent to us marked for the attention
of the Enware Australia Pty Limited, 9 Endeavour
Road, Caringbah NSW 2229. We can also be
contacted by telephone (1300 369 273) or by
email (info@enware.com.au). Your costs in making
a claim under this warranty, including all freight,
collection and delivery costs, are to be borne and
paid by you. We also reserve the right at our cost
to inspect any alleged defect in the product
wherever it is located or installed or on our
premises.
other conditions
Except as provided or referred to in this document,
we accept no other or further liability for any
damages or loss (including indirect, consequential or
economic loss) and whether arising in contract, tort
or otherwise. Any benefits available to you under
this warranty are in addition to any non-excludable
rights or remedies you may have under applicable
legislation, including as a “consumer” under the
Australian Consumer Law. To that extent you need
to be aware that: Our goods come with guarantees
that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
* 1 Year parts and labour on the complete assembly.
After 1 year, a further 4 years parts only warranty is
applicable to sequential valve cartridge.