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4. Unplug the ribbon cable behind the Validator/Sorter section from the circuit board. This connector
has a tight fit so a little force may be required when pulling on the ribbon cable for the connector to
become unplugged.
5. Once the cable is unplugged you can lift the Validator/Sorter section slightly and pull forward. The
light grey knobs on the side of the Validator/Sorter will come free from the slots of the main Coin
Acceptor (black) frame. The Validator/Sorter section will completely come out of the Coin Acceptor.
Place the Validator/Sorter section on a desk.
6. Open the Validator door (hinged from the right). Clear any visible stuck coins. Also check in the
Sorting flaps in the bottom right. If there are coins stuck behind the flaps but you are unable to
remove the coins then turn the Validator/Sorter section upside down and gently shake the unit. Any
coins behind the flaps will loosen and fall out.