5. TROUBLESHOOTING
These troubleshooting tables can be used when the display unit indicates an alarm or alert, or when there is a
problem with the container. If a solution can not be found, replace the container. Meanwhile, place the cargo in a
temperature controlled area.
5.1 INFORMATION MESSAGES
A flashing green light
indicates that the container performs a task to prepare for shipment. No action is
required. The ongoing task is stated on the display.
A fixed green light
indicates that the container is working properly. No action is required.
Information message
Explanation
Solution
Reference
Preconditioning on-
going
Pre-conditioning is in
progress. The cargo space
has not yet reached the set
point temperature.
When the green
indicator light changes
from flashing to fixed the
pre-conditioning is
finished. The display unit
will change text to
Temperature control:
ON
.
Charging on-going,
currently at [XX] %
Charging is in progress.
When the green
indicator light changes
from flashing to fixed the
charging is finished.
Until the charging cable
is disconnected from the
power outlet, the display
unit will show
Container fully
charged
.
5.2 ALERTS
An active alert is indicated by a yellow indicator light
on the display unit.
The yellow indicator light
means that actions are required to mitigate emerging risks for the shipment.
Perform the corrective action stated on the display. The alert will disappear when the container senses that the
alert has been resolved.
Alert
Explanation or possible
cause
Solution
Reference
Battery depleted.
Please connect
charging cable.
Battery level 0%. The
refrigeration system has shut
down.
Charge the container.
Battery malfunction,
maximum [XX]%
energy level available
Autonomy time reduced to
stated (XX) percentage (e.g.
75% of full autonomy
available).
Look at to stated battery
level on display unit and
charge the container
when necessary.
→
34 (40)
Doc No:
UM-RAP-1002
Revision:
0
State:
Released
Release Date:
2021-12-10
Approved By:
hanst
