21
Troubleshooting
8. The stove will not shut off.
«
If the unit will not shut off, ensure that the thermostat (if equipped) is turned down below the room
temperature (thermostat mode in the ON / OFF position).
«
If the unit is in the HI/LOW mode the unit will not shut off but will go to an idle setting (LOW). Press
the ON/OFF button to turn the unit off.
«
Disconnect one of the brown wires from the exhaust temperature sensor. If the unit continues to
operate, contact your local dealer for service.
9. The stove keeps going out.
If the stove goes out and leaves fresh unburned pellets or cigarette-like ashes in the burn pot liner, the
fire is going out before the stove shuts off.
ü
Check to see that the Slider / Damper is in the correct position.
ü
Turn the Heat Level up slightly (poor quality pellets will require slightly higher settings).
ü
Set the auger trim till the #1 and #5 lights are illuminated.
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
«
Adjust the Slider / Damper.
«
Check to see if the stove needs a more complete cleaning.
«
Did the power go out?
«
Contact your local Dealer for service.
«
Turn the Heat Level up slightly (poor quality pellets will require slightly higher settings).
If the stove goes out and there are no pellets in the liner, the auger is stopping.
ü
See “The auger motor will not function normally” and “The exhaust blower will not function normally.”
10. The #2 light is flashing.
«
The water temperature high limit switch has tripped. Remove right cabinet side and manually reset
the high limit switch.
«
The low water pressure switch has tripped. Increase the water pressure in the system.
