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35

Troubleshooting

Problem

Possible Cause

Solution

The  main  burner  does  not 

ignite when called for.

The gas valve may not be on.

• Check that the gas control knob is in the “ON” position.

Thermostat is not calling for 

heat.

• Adjust the thermostat several degrees above ambient 

temperature.

Problem with gas valve.

• Use a DC voltmeter to measure the voltage across the 

TPTH and TP terminals. Main operator voltage: Open 

circuit ≥ 325mV Closed circuit ≥ 100mV

• If voltage is not present, check the control circuit for 

proper operation.

• If proper control system voltage is present, replace the 

gas control.

Spark will not light the pilot 

after repeatedly pressing the 

spark ignitor.

Defective piezo ignitor.

• Check connections to ignitor.

• If ignitor connections are good but no spark, replace 

ignitor.

Broken spark electrode.

• Check for broken ceramic insulation, replace electrode if 

broken.

Misaligned spark electrode.

• If spark is not arcing from electrode to pilot, loosen the 

screws on the pilot base adjust and tighten.

Pilot will not remain lit.

Problem with thermocouple 

circuit.

• Check for proper connection of the thermocouple to the 

rear of the valve. If loose, fully tighten.

• Check pilot for full flame impingement around 

thermocouple.  If flame is too small, check gas pressure, 

adjust pilot rate screw, check pilot head for damage.

• Check thermocouple voltage at valve. It must be greater 

than 5 mV.  If low, replace thermocouple.

Air in gas line (pilot dies while 

knob is depressed).

• Bleed line.

• Check gas line pressure.

• Contact dealer.

Burners will not remain lit.

Problem with thermopile 

circuit.

• Check gas line pressure .

• Check for flame impingement on thermopile. If low, see 

“Pilot will not remain lit”.

• Check thermopile for minimum of 300 mV when burner is 

switched on.

• Check wiring to thermostat for breaks.

Flame lifting

Leak in vent pipe

• Check for leaks in vent connections.

Improper vent configuration

• Check vent configuration with manual.

Terminal may be recirculating 

flue gases

• Check to see if terminal is on correctly.

• May need to install high wind termination cap.

• Contact dealer.

Glass fogs up

Normal Condition: after the appliance warms up the glass will clear.

**Due to additives in gas, glass may get hazy during operation** Clean as needed.

Blue Flames

Normal during start up: flames will yellow as the fireplace heats up.

Flames are burning “dirty” or 

sooting

Flame impingement

• Check log positioning.

• Increase primary air by opening the venturi shutter and/

or by opening the vent restrictor.

See also “Burners will not remain lit.”

Remote control doesn’t work

Problem with the remote

• One or more of the batteries are dead. See remote 

control instructions.

Problem with fireplace

• The on/off switch is turned to OFF.

• The gas control valve is turned to PILOT or OFF.

• The pilot has gone out.

Содержание DV50DX NG

Страница 1: ...ur s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Installation and service must be performed by a qualified installer service agency or the gas supplier FOR YOUR SAFETY Do not store or...

Страница 2: ...to the current CAN CGA B149 installation code Canada or National Fuel Gas Code ANSI Z223 1 2 USA To prevent injury do not allow anyone who is unfamiliar with the stove to operate it To prevent injury if the pilot or pilot and burners have gone out on their own open the glass door and wait 5 minutes to air out before attempting to re light the stove Always keep the area around these appliances clea...

Страница 3: ...moval 11 Fuel Conversion 12 Initial Installation 14 Introduction 14 Placement 14 Corner Installation 15 Raised Fireplaces and Hearths 15 Fireplace Surround 16 Mantle Clearances 17 Vent Termination Restrictions 17 Fireplace Horizontal Vent Kit 50 1235 18 Other Approved Vent Parts 20 Venting 22 Vent Configurations and Restrictor Settings 23 Horizontal Termination 24 Vertical Termination 25 Ducting 2...

Страница 4: ...IREPLACE HEATERS CAN CGA 2 17 M91 GAS FIRED APPLIANCES FOR HIGH ALTITUDES CSA P 4 1 02 TESTING METHOD FOR MEASURING ANNUAL FIREPLACE EFFICIENCY This ENVIRO DV50DX Fireplace Has been certified for use with either natural or propane gases See rating label Is not for use with solid fuels Is approved for bedroom or bed sitting room IN CANADA must be installed with a listed wall thermostat IN USA see c...

Страница 5: ...NG LABEL LOCATION The rating label is located under the control panel and is attached to a rectangular metal sheet that is chained to the fireplace Specifications INSTALLATION OPTIONS Parallel to a wall or placed in a corner With a floor hearth or raised up the wall Ducting to other rooms Vertical or horizontal venting WARNING Operation of this heater when not connected to a properly installed and...

Страница 6: ... reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob NEVER use tools If the knob will not push in or turn by hand do not try to repair it Call a qualified service technician Force or attempted repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician...

Страница 7: ...ly engulfed the thermocouple assembly see Figure 3 3 Start the main burner by turning the gas control knob to ON and then turn the rocker switch to ON Check that all burner ports have flame 4 Leak test all gas joints again VENTURI ADJUSTMENT The venturi adjustment lever is centered above the control panel The venturi allows the amount of air coming into the fireplace to be adjusted in order to acc...

Страница 8: ...REMOTE CONTROLS This fireplace can use an optional remote control or an optional cordless wall thermostat If either of these are to be used to control the fireplace for the majority of the time leave the ON OFF switch on the control panel in the remote thermostat position Consult the instructions included with the remote wall thermostat for operation guidelines BLOWER SPEED The blower will come on...

Страница 9: ...on Use a mild glass cleaner and a soft cloth abrasive cleaners will damage the glass and plated surfaces Depending on the amount of use the glass should require cleaning no more than two or three times a season Do not clean the glass when it is hot CLEANING THE FIREBOX Remove the logs carefully as they are very fragile Gently remove all the embers and rock wool and place on a paper towel Vacuum th...

Страница 10: ...as of the antique copper finish with OO 3M green sanding pads These can be purchased from most hardware stores On the areas with discoloration use the sanding pads to sand in the same direction as the brushed finish then blend the finish by feathering in the surrounding area This refinishing procedure has been approved by the manufacturer and will not harm the finish Please note ANTIQUE COPPER IS ...

Страница 11: ...tely 1 25 mm this is done in order to slide the venturi out of the venturi box Remove the burner from the firebox 4 Four 4 screws along the top of the air deflector hold it in place remove the screws and the deflector 5 Remove the ten 10 screws around the perimeter that hold the valve tray in place and remove the valve tray 6 On either side of the fan there is a screw fastening the fan mount to th...

Страница 12: ...llowed exactly a fire explosion or production of carbon monoxide may result causing property damage personal injury or loss of life The qualified service agency is responsible for the proper installation of this kit The installation is not proper or complete until the operation of the converted appliance is checked as specified in the manufacturer s instructions supplied with the kit Kit Parts Lis...

Страница 13: ...ionship is similar to what is shown in Figure 14 On some units you will need to pay special attention when installing the burner that the venturi adjustment rod is properly installed into the venturi adjustment piece welded to the burner venturi tube 9 Reconnect the main gas line if it was disconnected and open the shut off valve at the gas line to the unit 10 Use a small brush to apply a warm soa...

Страница 14: ... Figure 15 The fireplace must have a strong and level surface to be placed on The surface should be made of wood or a non combustible material not carpet The 215 8 inches 549 mm dimension takes into account the 1 inch 25 mm standoff on the back of the firebox The framing boards may touch the standoffs but no insulating material can be placed between the frame and the standoffs The gas line 3 8 NPT...

Страница 15: ...ith a raised hearth or raised with a floor level hearth If the fireplace is 4 inches 101 mm or more above the floor a hearth is not required This measurement should be taken from the top of the flooring i e the top of the carpet The fireplace cannot be placed within 37 inches 940 mm of the ceiling When installing a raised fireplace it is imperative that the support stand is strong enough to hold t...

Страница 16: ...pecs below on top of it Tile or another non combustible material forms the top layer of the hearth A decorative trim CEMENT BOARD The cement board can be fastened to the front of the unit with self drilling metal screws It is safe to screw to the outer border of the fireplace Cement board for the hearth can be purchased at a local building material store The board must have a k value of 7 69 metri...

Страница 17: ...of 8 mantle 27 1 2 699 mm 31 2 89mm 8 203mm mantle Combustibles Cement Board DV50DX 12 5 16 313mm 15 1 2 394mm 24 1 2 622mm 27 1 2 699mm Figure 21 Combustible Mantle Clearances Initial Installation QUALIFIED INSTALLERS ONLY MANTLE CLEARANCES 17 Figure 22 Vent Termination Restrictions refer to Table 2 VENT TERMINATION RESTRICTIONS A A D E L B C F B B B J M K G H I Openable Fixed Closed Openable Fix...

Страница 18: ...bly Clearance to each side of center line extended above meter regulator assembly I 3 ft 91 cm 3 ft 91 cm Radial clearance around service regulator vent outlet J 12 in 30 cm 9 in 23 cm Clearance to non mechanical air supply inlet to building or the combustion air inlet to any other appliance K 6 ft 1 83 m 3 ft 91 cm above if within 10 ft 3 m horizontally Clearance to mechanical air supply inlet L ...

Страница 19: ...e hole from the interior through the exterior wall surfaces 4 Frame the hole as shown in Figure 27 5 Trim the wall thimble to match the wall thickness as necessary Install the wall thimble and secure it to the inner wall frame using four 4 11 2 wood screws If a wall is greater than 8 203mm in depth the clearance above the flex must be 43 8 111mm Figure 25 Installation of Fireplace Horizontal Vent ...

Страница 20: ...HER APPROVED VENT PARTS Table 3 Approved Vent Manufacturers Manufacturer Trade Name Nominal Sizes American Metal Products AmeriVent Direct 4 6 5 8 Security Chimneys International LTD Secure Vent 4 6 5 8 Selkirk Metalbestos Direct Temp 4 6 5 8 Simpson Dura Vent Direct Vent GS 4 6 5 8 The DV50DX fireplace has been tested and certified for use with AMERICAN METAL PRODUCTS AMERIVENT DIRECT SIMPSON DUR...

Страница 21: ...88 4DT WS B SV4BM 4DWS Wall strap support band 970 4DT HKA SV0SHK 4DHTK1 Horizontal termination kit SD Basic Kit SEL Kit A SC Standard Kit 911 11 to 14 5 8 pipe adjustable 4DT AJ 4D12A 4 to 10 pipe adjustable SV4LA12 11 2 to 12 pipe adjustable 943 4DT AF6 4DF Flashing 0 12 to 6 12 roof pitch 943S 4DT AF12 4DF12 Flashing 7 12 to 12 12 roof pitch SV4FA Flashing 1 12 to 7 12 roof pitch SV4FB Flashing...

Страница 22: ...mm 4 3 8 111 mm 4 3 8 111 mm 10 x10 25x25cm A 10 254 mm x 10 254 mm frame see Figure 22 will assure the proper support and spacing for the vent pipe as it passes through the wall Installations in Canada require that a wall thimble be used for passing through walls and ceilings All sealing and vapour barriers must comply with local building codes When planning an installation it is necessary to sel...

Страница 23: ... 90 elbows Also a shorter vent system will perform better than a longer one The vent restrictor controls the amount of air moving through the vent pipe Longer vertical vent lengths necessitate greater restriction position 1 is open and position 5 is maximum restriction Figure 28 shows the vent restrictor settings required relative to the length of vent pipe The vent restrictor is located on the ri...

Страница 24: ...n The air gap prevents excessive heat from possibly melting the vinyl siding 5 Horizontal pipes must be supported every 3 feet 914 mm Plumber s all round strap will suffice 6 When running horizontal pipe clearances to combustibles must be maintained 11 2 inches 38 mm sides 11 2 inches 38 mm bottom and 2 inches 51 mm top Step 1 Set the fireplace in the desired location Check to determine if wall st...

Страница 25: ...end from the vent cap assembly to the outer wall of the vent pipe Bend any remaining portion of the strap back towards the vent cap Security Secure Vent uses a twist lock cap Step 5 Position the horizontal vent termination in the center of the 10 inches 25 4 cm square hole and attach to the exterior wall with the four screws provided The arrow on the vent termination should be pointing up Run a be...

Страница 26: ...ashing to the roof with roofing nails Use a non hardening sealant between the uphill edge of the flashing and the roof Insure the roofing material overlaps the top edge of the flashing Verify that you have at least the minimum clearance to combustibles at the roof line STEP 8 Continue to add pipe sections until the height of the vent cap meets the minimum code requirements Refer to Figure 32 and T...

Страница 27: ...nsions in the same manner as shown in Figure 27 plumber s tape connected to wall strap Wall strap 45 elbows x2 Nails Ceiling firestop Ceiling Second floor Use clearances to as defined by appliance and vent pipe manufacturers 4 Any occupied areas above the first floor including closets and storage spaces which the vertical vent passes through must be enclosed The enclosure may be framed and sheet r...

Страница 28: ... all ducting meets local building codes Figure 36 Ducting Options ducted from upper floor to lower floor from lower floor to upper floor Figure 37 More Ducting Options ducted to outside to another room on an interior wall Initial Installation QUALIFIED INSTALLERS ONLY DUCTING The option of ducting allows heat from the fireplace to be transferred to a different area The maximum total length for the...

Страница 29: ...m this plug Figure 38 Wiring Diagram For Fan Control CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation Verify proper operation after servicing Fan Control Black Black Black Short Black Long Black White White Green Yellow Electrical Power Cord Green 120 F 49 C Temperature Sensor Fan Figure 39 Wiring Diagram For Gas Valve ...

Страница 30: ...olated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psig 3 45 KPa Always check for gas leaks with a soap and water solution after completing the required pressure test TO TEST VALVE PRESSURES The pressure taps are located on the left side of the valve Turn set...

Страница 31: ...ide the top liner out from the lip on the baffle then remove it from the unit of soot A small amount on the bottom side of the logs is normal Remove and replace the logs in the same manner described in this section If new more embers and rock wool is required contact your nearest ENVIRO dealer Never operate the fireplace with the glass door removed Figure 42 This is how the fire box looks with onl...

Страница 32: ... in the firebox see Figure 42 and the left ledge on the bottom log see Figure 43 The large end must be flat against the left brick liner Figure 45 The top of the far left log has a hole that rests on the pin and ledge of the back left log see Figure 44 The bottom of the far left log rests against the base of the left andiron The top of the far right log has a hole that rests on the right pin and l...

Страница 33: ...igure 47 The back right log sits on the center ledge and pin of the bottom log see Figure 43 and leans against the back left log The back end of the front left of center log has a hole that rests on the left burner pin see Figure 42 and the front end rests on the ledge on the front right of center log see Figure 46 Figure 48 The front left log has a notch at it s wide end This notch rests on the h...

Страница 34: ...e type of ember material supplied with this fireplace Due to the irregular size of the ember material there may be more than required Use of other foreign materials on the burners may create dangerous conditions Figure 49 Complete log set up with embers Figure 50 DV50DX complete log set up with embers burning Figure 50 The DV50DX burning with a good flame NOTE While the glass is still removed it i...

Страница 35: ...screw check pilot head for damage Check thermocouple voltage at valve It must be greater than 5 mV If low replace thermocouple Air in gas line pilot dies while knob is depressed Bleed line Check gas line pressure Contact dealer Burners will not remain lit Problem with thermopile circuit Check gas line pressure Check for flame impingement on thermopile If low see Pilot will not remain lit Check the...

Страница 36: ...018 7 Blank Orifice 73 50 343 Embers need to order 2 sets 50 491 8 Convection Blower 115V 50 514 9 Door Latch Mechanism requires 2 sets 50 632 10 Door Handle Set requires 2 sets 50 635 11 Dual bulb door gasket 10 feet 3 05 m 50 634 11 Door Glass Gasket 50 718 12 Pan Burner 50 719 13 Control Panel 50 726 14 Burner Tray Complete 50 727 15 Ceramic Brick Liner 50 728 16 Grate 50 729 17 Andiron 50 730 ...

Страница 37: ...37 Parts Diagram Components DV50DX Components November 2004 ...

Страница 38: ...rim 50 707 The Cottage Trim Kit Charcoal Inset Piece Carriage Bolts Top Bottom Trim 50 708 The Cottage Trim Kit Antique Copper Inset Piece Carriage Bolts Top Bottom Trim 50 709 The Cottage Trim Kit Pewter Inset Piece Carriage Bolts Top Bottom Trim 50 710 The Cottage Trim Kit Gold Inset Piece Carriage Bolts Top Bottom Trim 50 711 4 The Cape Cod Arch With Opening Doors Fire Screen Painted 50 712 On ...

Страница 39: ...39 Parts Diagram Options 1 2 3 4 ...

Страница 40: ... electrical components and gas components against manufacturing defects Paint is also covered against flaking This offer includes parts and labour for one year and parts only thereafter Your dealer shall make all claims under this warranty in writing When filing a warranty claim please complete the following information on an official warranty claim form TO THE DEALER Name address and telephone nu...

Страница 41: ...______________________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy NATURAL GAS NAT PROPANE LPG INLET GAS PRESSURE _________in wc MAIN BURNER ORIFICE __________ DMS PILOT ORIFICE _________OR________in diam INSTALLER S SIGNATURE _______________________________________...

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