7 Maintenance
STACK 710
58
(PC-000878-MA Issue 7, December 2021)
ENVEA
UK Ltd
7.2
Fault Number List
Fault
Number
Description
Recommended Action
1
Zero motor
jammed.
Check the Zero Reflector drive mechanism. Warning -
Do not move the mechanism by hand or the precision
gearbox may be irreparably damaged.
2
Upscale motor
jammed.
Check the Upscale Filter drive mechanism.
Warning - Do not move the mechanism by hand
or the precision gearbox may be irreparably
damaged.
3
Source LED failed
Check the Source LED connections. Replace the
Source LED Assembly.
4
Flood LED failed
Check the Flood LED connections. Replace the
Flood LED Assembly.
5
ADC Over-range
The signal arriving at the Analogue-to-Digital
Converter is too large. Check that the correct
reflector element and aperture plate are
fitted in the Retro-reflector. Replace the
Detector PCB. Warning - The Detector PCB
must be optically aligned.
6
ADC Fault
The Analogue-to-Digital Converter is not
working. Replace the Detector PCB. Warning -
The Detector PCB must be optically aligned.
13
Negative Opacity
Check that the installation pathlength is correct.
Perform a Clear Stack Calibration.
14
Checksum Error
The microprocessor’s program memory is
defective. Re-program the Main PCB. Change
the Main PCB. Warning - All the instrument
settings and calibration constants are stored on
the Main PCB. Re-enter this data after changing
the PCB.
15
Lens
Contamination
Limit
The zero drift correction system has reached
its limit. Clean the main lens. Perform a
Calibration Check. If the problem persists,
make sure the Zero Reflector is clean. Note
that this fault can only be cleared by a
successful Calibration Check or Clear Stack
Calibration.
16
Failure during
Calibration
Something has prevented the completion of
calibration. User actions can cause this fault.
Perform a Calibration Check. If the problem
persists, check the Zero Reflector and
Upscale Filter drive mechanisms. Warning
- Do not move either mechanism by hand or the
precision gearbox may be irreparably damaged
Note: When contacting ENVEA Service Department, please have the Instrument Type and
Serial Number available. This will ensure a more accurate and efficient response.
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