Service and Installation Manual
11
STANDARD TWO-YEAR WARRANTY
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TWO-YEAR PARTS & LABOR WARRANTY For products produced after serial number 1301ENTH00001.
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404A/134A COMPRESSOR WARRANTY
The compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1.
If the refrigerator/freezer does not cool within 1 hour/60 minutes, turn the unit off and call for service. If the
refrigeration system is void of Freon and the compressor is allowed to run more than an hour damage will occur
to the compressor and will cause it to fail. Failure/replacement of the compressor in this manner is not covered by
this warranty.
2.
Drier replacement is very important and must be changed when a system is opened for servicing. The new
drier must also be the same capacity as the drier being replaced.
3.
Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower
must be obtained.
WARRANTY CLAIMS
All requests for must be called into
704-900-2068
to obtain and agree to service dispatch with Warranty
Claim Payment Terms. All claims for labor or parts must be made directly through Entrée L.L.C.
All claims should include: Dispatch number, model number of the unit, the serial number of the cabinet, proof of
purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor warranty form must be filled out by a qualified refrigeration
technician. This form can be obtain by down load from our website: www.entree.biz. This form must be emailed,
in its completion, with a copy of the original proof of purchase to: [email protected].
WHAT IS NOT COVERED BY THIS WARRANTY
Entrée L.L.C. sole obligation under this warranty is limited to either repair or replacement of parts, subject to the
additional limitations below. This warranty neither assumes nor authorizes any person to assume obligations
other than those expressly covered by this warranty. Travel beyond 50 miles round trip and more than 2 hours
round trip.
NO CONSEQUENTIAL DAMAGES. ENTRÉE L.L.C. IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT
LOSS; OR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION,
LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON
ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE.
This warranty is not assignable and applies only in favor of the original
purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE
WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. ENTRÉE L.L.C. ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR
COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER USAGE OR INSTALLATION
OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE OWNER’S MANUAL
PROVIDED WITH THE UNIT.
RELOCATION OF CABINET FOR REPAIR: Entrée L.L.C. is not responsible for the cost to move a cabinet for
any reason from its position of operation on the customer's premises to make a warranty repair.
