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Содержание eDGe

Страница 1: ...1 ...

Страница 2: ...r Connections E reader INTRODUCING THE EDGE Important Product Information Software Licenses Getting to Know the enTourage eDGe enTourage eDGe Inputs and Outputs Getting Started Calibrating the E Reader Screen Calibrating the Tablet EDGE CONTROLS The Power LED Startup and Shutdown Suspend Mode Battery Status BASIC OPERATIONS Using the Tablet Applications Menu Lock the Tablet CONFIGURATION General D...

Страница 3: ...ess content on attached drives USB and SD card You can also locate content in Internal Storage Archive Provides quick access to your archived content What s Changed Reader Annotator menus have been streamlined See Help for details Updated Library design Changes include Folders for types of content Tags tab is moved to the top right of the screen Checkmark function to allow you to select content mo...

Страница 4: ...isas semble the battery The lithium ion battery that powers the device is recyclable Please visit www entourageedge com battery return for information on battery handling The enTourage eDGe contains a rechargeable lithium ion battery Leakage of chemicals or combus tion of chemicals from the battery can cause personal injury Do not expose the battery to excessive physi cal shock or vibration Do not...

Страница 5: ...ved Adobe and Reader are trademarks of Adobe Systems Incorporated To view additional software licensing information 1 On the tablet press the home button to get to the home screen if necessary 2 Press the menu button 3 Press Settings 4 Press About eDGe then select Legal information 5 Press Open source licenses to view the software licenses in use on the device Return to Contents ...

Страница 6: ...t use the stylus on the e reader screen Use the Switch Applications button to change applications on the reader screen See Reader Buttons for details The right screen is the tablet where you can use your finger or the stylus You can open the Reader Journal Library Brows er or Email from the home screen or open the apps menu to see more applications See Tablet Applications Return to Contents ...

Страница 7: ...headphone and microphone jacks are standard 3 5 mm inputs This image shows the top of the enTourage eDGe You can use an SD card to add more storage to the enTourage eDGe or connect to the mini USB port to move files from a PC For more details see SD Card and Moving Files with the Mini USB Connector There is one opening for the internal microphone on the top of the unit and a second on the bottom n...

Страница 8: ...ck Start Guide See Registration Troubleshooting if you have problems with registration Read this User Guide to become familiar with the applications You can always come back to this document by selecting the on the tablet screen See the instructions under Buying Books Using the enTourage eDGe Browser or Buying Books using your PC to load books onto your device Return to Contents ...

Страница 9: ... set up the wireless connection If at a later time you need to re calibrate the e reader screen do the following 1 Select the applications icon to access the applications menu 2 Select Settings 3 Select Sound Display 4 Select E paper screen calibrator Follow the screen prompts on the e reader screen using the stylus to re set the calibra tion Return to Contents ...

Страница 10: ...librate the tablet if necessary 1 On the tablet select the applications icon 2 Select Settings 3 Select Sound display 4 Under Display settings select Tablet Screen Calibrator Follow the instructions to calibrate the tablet Return to Contents ...

Страница 11: ...11 The Power LED The Power LED is located on the side of the device in the power switch The following table describes the Power LED states Return to Contents ...

Страница 12: ... power switch and the LED in the middle of the trackball The screen will flash and the enTourage eDGe logo will appear The e book reader screen will display the startup message You will know that the enTourage eDGe is ready to use when you see the home tablet To Shut Down the enTourage eDGe Press and hold the power switch to turn off the enTourage eDGe To conserve battery power set a tablet timeou...

Страница 13: ...spended To exit suspend mode open the unit and press any button on the tablet Do not remove any USB flash drives or SD cards while the device is in suspend mode The device will not enter suspend mode if you have the mini USB cable connected You should not turn the power off while the unit is in suspend mode First open the device press any button on the tablet to start it then save and close any fi...

Страница 14: ...for the battery status you can check the battery using the Settings icon on the tablet menu 1 Press the applications icon on the bottom of the tablet 2 Press the Settings icon 3 Press About eDGe 4 Press Status The Status menu opens displaying the Battery Status and Battery Level Return to Contents ...

Страница 15: ... web browser and email You can customize the favorites by pressing and holding the icon for an app and dragging it over one of the icons on the Favorites Slide the applications tab up to see all the applications that are installed on your device Applications To open an application just press its icon on the tablet Once you open an application you can see additional options by pressing the menu but...

Страница 16: ...he software with your device and also icons for ap plications you may have added by downloading them To open an application just press its icon To add an application to your home screen press and hold the icon To see more options for an application open it then press the menu button Return to Contents ...

Страница 17: ...17 Lock the Tablet To lock the tablet 1 Open the applications menu 2 Select the Screen Lock icon 3 To unlock the tablet press the menu button Return to Contents ...

Страница 18: ...urn to the main touchscreen home page Press and hold the home button to see a list of your recent applica tions Trackball Scroll on the touchscreen Press the trackball to select Rotate Screen Switch screen from Portrait to Landscape and back You can also hold this button down for 3 seconds to turn off the enTourage eDGe or to select Silent mode Back Move back cancel or exit the current screen Retu...

Страница 19: ...blet includes indicators for Notifications USB to PC connection if applicable BlueTooth connection WiFi connection Speaker volume Battery level Time The battery charge indicator levels are full charge half charge low very low and charging Return to Contents ...

Страница 20: ... See Wi Fi Connection for more details Ethernet settings set static IP if necessary Mobile broadband settings VPN settings to set up a virtual private network Consult your network administrator for VPN settings if needed HTTP proxy Bluetooth Bluetooth Settings Sound and Display settings Sound settings silent mode notification volume media volume notification ringtone audible selec tion storage not...

Страница 21: ...ication or force it to stop Device Storage See Device Storage for details Date and Time See Set the Date and Time for details Locale and text The Locale and text menu includes settings for Language Android keyboard settings sound on for keypress auto capitalization User dictionary save your own dictionary entries About enTourage eDGe The About enTourage eDGe menu displays information about the enT...

Страница 22: ...space for the SD card Unmount storage lets you unmount the SD card for safe removal You can also unmount an SD card in the Library Locate the SD card on the Storage menu then press and hold Choose Unmount USB0 and USB1 Lists total space and available space for a USB device Unmount USB0 or USB1 lets you unmount a USB device for safe removal You can also unmount the USB device in the Library Locate ...

Страница 23: ...you have at least 25 battery reserve or connect to AC power before beginning the operation To use SD card storage 1 Open the applications menu 2 Select Settings 3 Select Device Storage 4 Select Data storage device 5 Select SD card from the menu Read the warning and select OK to proceed or Cancel 6 The device checks to make sure you have enough space on the SD card Click OK if you want to proceed T...

Страница 24: ... you can use the Factory Data Reset function First you should do the following 1 Make a note of your registration information the email address and password you used to register 2 Archive your content See Archive Content for details 3 On the Applications menu select Settings 4 Select Device storage 5 Scroll to the bottom of the Device storage menu and select Factory data reset Read the warning and...

Страница 25: ...ese steps 1 On the home screen open the applications menu 2 On the applications menu select Settings 3 Select Date and Time 4 Press Select time zone 5 Scroll through the time zones listed and select your time zone Time zones are listed in order by their relationship to Greenwich Mean Time GMT Once you select the correct time zone your date and time should be correct Return to Contents ...

Страница 26: ... On the navigation bar at the bottom of the screen select the shortcut for Networking 3 On the Wi Fi settings page choose Add Wi Fi network Enter the values for your wireless network Contact your wireless network administrator for details NOTE You can have the enTourage eDGe automatically notify you when an open wireless con nection is available On the Wi Fi settings page make sure that Network no...

Страница 27: ... WPA EAP IEEE 802 1x 1 Open the application menu and select Networking 2 Select Wi Fi settings 3 Select Add Wi Fi network 4 Enter the Network SSID network name 5 Select the Security type from the pulldown menu Enter the password or key for the network if necessary NOTE You may select Show password to make sure you are entering the password correctly Return to Contents ...

Страница 28: ...to Ethernet adaptor in to the USB port on the enTourage eDGe 3 Connect to the local area network using the Ethernet adaptor If you need to use a static IP 1 Go to the home screen and open the applications menu 2 Select Settings 3 On the Settings menu choose Network controls 4 On the Network controls menu choose Ethernet settings 5 On the Ethernet settings select the checkbox next to Use static IP ...

Страница 29: ...quired to turn off WiFi or Bluetooth wireless communications for example on an airplane or in a hospital slide the power switch briefly to the right The shutdown screen opens Select Airplane Mode to turn off wireless communications Return to Contents ...

Страница 30: ... 2 Choose Network controls 3 Choose Bluetooth settings 4 Turn on your Bluetooth device and make it discoverable 5 Select Scan for devices The enTourage eDGe should detect the Bluetooth device NOTE You may need to enter a password Follow the documentation provided with your Blue tooth headset to make it discoverable Return to Contents ...

Страница 31: ... for an available update and start the download 4 At the top of the tablet screen you can see the download percent completed 4 Once the download is complete you will see a download notification 5 Press and hold the notification bar and pull it down 6 Select the notification to start the software update process and follow the on screen instruc tions Do not power off the device until the update proc...

Страница 32: ...he account for the device at the following URL www entourageedge com customer account login 2 After logging in you should see your device under My Devices on the Account Dashboard 3 Select Edit 4 Select Yes from the pulldown menu next to Transferable 5 Select Save You can now re register your device to another account Return to Contents ...

Страница 33: ...nutes The default setting is to turn off the tablet after 2 minutes To set the screen timeout 1 At the home screen press the menu button 2 Press Settings 3 Select Sound display 4 Select Screen timeout Press the timeout setting you want to use 5 To turn the screen back after it has turned off press the menu button Return to Contents ...

Страница 34: ...34 Adjust the Screen Brightness 1 Press the menu button 2 Press Settings 3 Press Sound display 4 Select Brightness 5 Choose a brightness then press OK Return to Contents ...

Страница 35: ... tablet is on the left by switching the screen orientation To change the screen orientation 1 At the home screen press the menu button 2 Press Settings 3 Select Sound display 4 Select Screen Orientation Select the checkbox on the right to switch the tablet to the left 5 To switch the screen orientation back repeat the steps de selecting the checkbox for the Screen Orientation Return to Contents ...

Страница 36: ...ush the SD card into the slot on the side of the enTourage eDGe with the contacts facing down and the notched edge to the right if the enTourage eDGe is facing you as shown above The card will snap in to place NOTE BEFORE REMOVING AN SD CARD Open your Library then open Storage select the SD card and choose Unmount See Safe Removal of SD Cards and USB Flash Drives for details To remove the SD card ...

Страница 37: ...at you unmount any drive SD card or USB flash drive before removing it from the enTourage eDGe 1 Open the apps menu by sliding up the apps icon 2 Select Storage 3 Press and hold the drive you want to remove USB SD card 4 Select Unmount from the menu Return to Contents ...

Страница 38: ...e top of the tablet 3 Press and hold the notification bar and drag it down as shown 4 Select the USB connected message then select Mount Your computer should now recognize the enTourage eDGe as a drive NOTE While you are moving files from a PC to the enTourage eDGe you will not be able to perform any other functions involving the Library 5 Select a file on your PC and move it to the eDGe public fo...

Страница 39: ...a widget such as an analog clock or calendar Second method 1 Press and hold an open space on the tablet screen which opens the Add to Home screen menu 2 Press Shortcuts to add an icon to your home screen then press Applications A list of appli cations opens 3 Choose the application from the list The icon is displayed on the home screen To delete an icon 1 Press and hold the icon on the tablet The ...

Страница 40: ...change the wallpaper on your device 1 Press and hold the home screen The Add to Home Screen menu opens 2 Select Wallpapers 3 Select the location for the wallpaper pictures or wallpaper gallery Locate the image to use as wallpa per 4 Select Set wallpaper Add Folders to the Desktop 1 Press and hold the tablet home screen The Add to Home screen menu opens 2 Select Folders 3 Select the type of folder ...

Страница 41: ...e the Reader To set your own reader wallpaper 1 Open the Gallery 2 Locate an image to use for the reader wallpaper 3 Select Set As 4 Select Reader Wallpaper NOTE The reader screen is 825 x 1200 Return to Contents ...

Страница 42: ...e menu button to open the menu for the application This is the calculator menu Each application has its own menu Try out the different applications and see what choices are available for each one Some icons on the tablet behave differently depending on whether you just press them or press and hold them To return to the previous screen or menu use the back button Return to Contents ...

Страница 43: ...ss the menu button next to the tablet to see the tablet home menu Add Lets you add Applications Shortcuts Widgets and Wallpaper Wallpaper Lets you select wallpaper from your pictures or the wallpaper gallery Search Opens a Google search Notifications Lists all the current notifications Settings Lets you choose settings See Settings for more information Return to Contents ...

Страница 44: ...44 Recent Apps List You can quickly access the last 6 applications you ve used on your device Just press and hold the home button Return to Contents ...

Страница 45: ...brary On the tablet press the Library icon to view your books music or pictures The library opens showing the contents Select a folder to see All Content Books Journals Audio Images Video Office Documents Newspapers or Magazines Return to Contents ...

Страница 46: ...o store the backup file for example a USB flash drive Multiple prog ress bars open while each file in your Library is backed up To restore your library follow steps 1 and 2 above then select Restore Library Choose the location from which to restore your library for example USB0 or SD card Locate the encrypted backup file It will have an extension of esi Press select next to the file You will be pr...

Страница 47: ... of your library see Backing up Your Library 3 At the bottom of the touchscreen touch Archive The enTourage eDGe will confirm that you want to archive the item Your device must be registered to archive your content You will see a notification that your content is being uploaded When it is complete a checkmark will appear in the notification bar To Restore your content 1 Open the Library 2 Open the...

Страница 48: ...ags opens 2 To add a new tag touch New Tag To delete a tag press the red X next to the tag name 3 Enter the name for the tag using the keyboard that opens 4 After you enter the Tag name select Create Use the back button to exit the Tag menu 5 To associate an item with a tag open your library Select the checkmark at the top right to turn on checkmarks 6 Browse for the book or file that you want to ...

Страница 49: ...hased from the enTourage eDGe bookstore Select Archive to view content you have archived on the enTourage Systems server 2 Sort by Content type by pressing the right hand tab You can choose All content Books Maga zines Newspapers Office documents Audio Video Images or Journals 3 Sort by Tags by selecting the left hand tab The screen will list the tags you have created for your content Press the ta...

Страница 50: ... list of the purchased content that you have not downloaded opens Select a title from the list and select download A notification will indicate when the download is complete 4 To load content from an SD Card or USB flash drive select Storage then choose the memory device from the list A list of files opens Select the checkbox next to an item then select Add to Library at the bottom of the touchscr...

Страница 51: ...ibrary icon to view the contents of your library The library opens 2 Select the check next to the item you want to delete 3 At the bottom of the touchscreen touch Delete The enTourage eDGe will confirm that you want to delete the item Return to Contents ...

Страница 52: ...n to view the applications menu 2 Select the Gallery icon The Gallery scans your folders and drives and displays image music or video files 3 Select a folder to view the contents Select an item to open it 4 Use the back button to return to the main menu Return to Contents ...

Страница 53: ...arm The alarm screen opens 4 Touch Time to enter the time Use the and buttons to set the alarm time 5 Touch Ringtone to choose the alarm sound Choose a sound from the list 6 Touch Repeat to choose the days of the week for the alarm Press Turn on alarm to activate it 7 Press Label to name the alarm if you want to 8 To return to the main menu press the home button Return to Contents ...

Страница 54: ...Locate the alarm in the alarm list 2 Press and hold the alarm entry you want to delete 3 To delete the alarm press Delete alarm when prompted 4 To return to the alarm menu without deleting the entry press the Back button Return to Contents ...

Страница 55: ...unter will start indicating the time of the record ing To stop recording press the Stop button 3 Once you have finished recording you can play back the recording or close the audio recorder 4 Press the Close button the square icon to close the recorder After you stop recording choose either Use this recording or Discard 5 The audio file is saved in your content under Recordings Return to Contents ...

Страница 56: ...ic web address URL click the Menu button to open the browser menu Then click Go A virtual key board opens Enter the URL NOTE The com extension is available to save typing 3 After you enter the URL press Go See The Web Browser Menu for more details To return to the main menu press the home button Return to Contents ...

Страница 57: ...lowing menu Open Page on Reader Lets you view the current webpage on the reader screen See Viewing Webpages on e Reader for details Find on Page Opens a text field for you to enter text for searching Select text Lets you select text from the webpage and save it to the clipboard Attach Current Page to Book Lets you attach a webpage to an e book See Adding Attachments Page info Displays the URL Shar...

Страница 58: ...ear cache delete all cached page content Clear history clear browser navigation history Accept cookies allow web sites to create and read cookie data Clear all cookie data delete all browser cookies Remember form data save data from forms for future use Clear form data delete saved form data Remember passwords save usernames and passwords you enter online Clear passwords delete usernames and passw...

Страница 59: ...ith today s date highlighted 4 Select a date for an event The reader screen opens to let you enter the time and activity for the calendar event 5 Enter the event time and activity using the stylus on the reader screen To save the event select another date on the Calendar screen or select Menu at the bottom of the reader screen then select File then select Save Return to Contents ...

Страница 60: ... Select the button next to Activation to change the Projector status to Enabled 5 Set the resolution if necessary Newer projectors will auto negotiate to the correct resolution Older projectors will default to the lowest resolution available Enter the following values for resolution depending on which screen you are going to project Tablet screen 600 by 1024 Reader screen 825 by 1200 6 Select the ...

Страница 61: ... for the attachment The web page attachment icon appears in the right margin of the e book You can select the icon to open the web page again later To attach another type of file to an e book follow this procedure 1 Open the library and locate the item for the attachment for example a journal entry 2 Press and hold the item then select Attach from the menu that opens 3 Select a word on the page fo...

Страница 62: ...image view format for the page NOTE Epub view lets you search on text This format works best for pages that are mostly text PDF view sends the page to the e reader as an image You will not be able to search for text This view works best for complicated page layouts or im ages 5 You can continue browsing while the page is converted or wait The conversion will continue in the background if you choos...

Страница 63: ...ing card is displayed Enter any Discount Codes if necessary 6 Select Continue Shopping or Proceed to Checkout NOTE The first time you are purchasing books you will need to enter your address and billing informa tion You can choose to save the billing information securely for future purchases 7 Select the billing address then choose Continue 8 The Order Review opens Check your order and read the te...

Страница 64: ...he purchase agreement and select the checkbox if you agree with the statement then select Place Order 5 You will receive an order number and a confirmation email To Download the Purchased Book on your enTourage eDGe 1 Turn on your device if necessary It must be registered properly to access the enTourage eDGe bookstore or any content that is controlled by digital rights management See DRM for more...

Страница 65: ...or part of a title in the search field 4 A list of books matching your search displays Select Download to copy the e book file to your device 5 Once the download is complete you will see a download notification in the notifications bar Press the notifications bars and drag it down to open it 6 Press the book title to open the book You can also add it to your library Return to Contents ...

Страница 66: ...n when prompted Press Done when you are finished then press Next 3 Choose IMAP or POP3 NOTE WebDAV is not currently supported on the device 4 Continue entering settings for your email provider Check with your system administrator or your ISP for this information 5 Enter a name for this email account and a name to be included in outgoing messages When you are finished entering information press Don...

Страница 67: ...want to add other addresses or add an attachment select menu again 4 Enter the address for the email 5 Enter the subject for the email 6 Enter the message text To add an attachment press the menu button 7 When you are done composing the message press the menu button and select Send Save as draft or Discard 8 To return to the main menu press the home button Return to Contents ...

Страница 68: ...ere are tabs for Local LAN or FTP You can se lect LAN or FTP to add other locations to the file manager The toolbar includes buttons that let you Move up to the root directory Turn on multi select Search Move up one level View applications on the device Switch between list view or column view for folders WARNING Do not delete any files that begin with dot They are vital to the operation of the dev...

Страница 69: ... recording select the red record button at the top right To stop recording select the red button a second time A thumbnail of the recording appears at the top left of the tablet Press the thumbnail to open the video menu You can choose Delete Share Play Add to Library or Done Select Share to email the image Select Done to close the preview To close the video camera app press the home or back butto...

Страница 70: ...f the screen to the right toward still camera You can also press the menu button and then select still camera Press the shutter icon at the top right to take the picture A thumbnail of the image appears at the top of the tablet Press the thumbnail to open the image menu You can choose Delete Share Set As Add to Library or Done Select Share to email the image Select Done to close the preview To clo...

Страница 71: ...ntacts tools open 3 To enter a new contact by typing press New contact The New contact screen opens 4 Enter the information for the new contact Press the image next to the field for the contact name if you want to use an im age from your pictures to represent this contact 5 When you are done entering information press Done ...

Страница 72: ...Internet 4 After you agree to the EULA and register the Docs to Go menu opens The Docs to Go menu includes Recent Files lists recently viewed files You can select the Star icon next to a file to view it in the Starred Files list Starred Files lists your starred files Local Files opens a file navigator for you to locate a file Desktop Files allows you to synch files with your PC Follow the on scree...

Страница 73: ...e applications menu select YouTube A list of categories opens 2 Select the category for the video you want to view A gallery of videos opens Select the video to play it 3 Press the home or back key to close the application Return to Contents ...

Страница 74: ...em notifications include new messages and alarms To see the entire notification message touch the bar and slide it down to reveal the entire notification You can also view notifications by pressing the home button then pressing the menu button Select Notifications from the popup menu You can clear the list by selecting Clear notifications at the top of the notifications bar Return to Contents ...

Страница 75: ...ect the help icon on the reader toolbar to open the user guide Open the Journal or Calendar by selecting them from the apps menu To switch between open applications on the reader press the Switch Apps button the journal opens If you press and hold the Switch Apps button the reader splash screen will ap pear The Journal application lets you take notes or make a sketch The journal application is des...

Страница 76: ...reen When you add notes or highlights to the e book you are reading you can see the markups in the book informa tion Select the book information icon The book information opens on the touchscreen There are head ings at the top of the page for notes highlights bookmarks annotations attachments and a book icon to turn on or off the table of contents and just view the markups The e book reader applic...

Страница 77: ...through the Adobe Content Server Some e books have more restricted digital rights See the book descriptions for limitations These can include a limit of reading on two devices restrictions on printing and an expiration date Copying you can copy text from most e books This is limited to a page at a time and some books have a limit on the copying and pasting per day or per book If you attempt to exc...

Страница 78: ... 2 Select values for the margins and font used on the reader The reader itself is described in more detail under Reading Books 3 Press the value you want to use for the default margins Small Medium Large Extra large 4 Set the default font size to one of the following values Small Medium Large Extra large Return to Contents ...

Страница 79: ... In the Journal you can enter text draw add pages move forward and back create sections in a Journal and name and save the file You can view a Journal on the touchscreen by selecting the View menu then the snapshot icon When viewed in color the Journal pens appear as black red blue yellow and white in order from left to right indicated by black dark gray medium light gray and white TIP For the fas...

Страница 80: ... Graph or Landscape Startup Tool Pen Standard Eraser Stroke Eraser Highlighter Pencil Color Black Dark Gray Gray Light Gray White Black pencil has the fastest re sponse When viewed in color on the touchscreen the pencil colors are Black Red Blue Yel low and White Pencil Thickness Fine Medium Thick Pencil Mode Ruler Mode Shape Recognizer Mode None Eraser thickness Fine Medium Thick Highlighter Colo...

Страница 81: ...an select the help icon to open the user guide to learn more about the tools 3 When you are done using the annotator you can turn off annotation mode by selecting the an notator tool again You can view an annotated page on the touchscreen by selecting the snapshot icon on the view menu When viewed in color the annotator pens appear as black red blue yellow and white in order from left to right ind...

Страница 82: ...u have checked the battery level turn the power off using the power switch then turn the power back on Tablet or Reader Screen Input Problems Screen calibration may be off See Calibrating the Reader Screen or Calibrating the Tablet for details Check which tool is selected If you have highlighter selected for example you cannot open links in a book Battery Loses Power Quickly You should power off t...

Страница 83: ...lot NOTE The enTourage eDGe is an 802 11B G device If your wireless router is an 802 11N router make sure it is configured to work with a B G device On the home screen select the applications icon Select Networking On the Network controls menu make sure Wi Fi is checked If you cannot connect try turning off the switch on the top of the device Wait ten seconds Turn the switch back on For more Wirel...

Страница 84: ... Registration Errors Code 20 Both first name and last name must be specified Code 21 Email address must be specified Code 22 Password must be specified Code 23 Invalid email address Code 24 Password must contain at least six characters Code 25 Your password can not be the same as your email address Code 26 An account with this email does not exist Please create a new account first Code 27 An accou...

Страница 85: ...work connection error Please try again Timeout error from Adobe Code 70 Network connection error Please try again Timeout error from enTourage Systems Inc Code 79 Unknown Adobe DRM error Software Update Errors Code 101 The software update has failed due to a network connection problem Check your network settings and try again Code 102 The update service encountered an error Please try again later ...

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