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Enterasys Matrix 7G4280-19 Скачать руководство пользователя страница 70

Troubleshooting Checklist

4-6 Troubleshooting

Cannot contact the
module through in-
band management.

IP address not assigned.

Refer to the

Enterasys Matrix

DFE-Platinum Series Configuration Guide

for the IP address assignment procedure.

Port is disabled.

Enable port. Refer to the

Enterasys Matrix

DFE-Platinum Series Configuration Guide

for instructions to enable/disable ports.

Host Port policy and/or
management VLAN is
incorrectly configured, or not
configured.

Verify that a management VLAN exists
and that it is associated with the Host
Port.
Refer to the

Enterasys Matrix

DFE-Platinum Series Configuration Guide

for information about Host Port and
management VLAN configuration.

No link to device.

Verify that all network connections
between the network management station
and the DFE module are valid and
operating.
If the problem continues, contact
Enterasys Networks for technical support.

Port(s) goes into
standby for no
apparent reason.

Loop condition detected.

Verify that Spanning Tree is enabled.
Refer to the

Enterasys Matrix

DFE-Platinum Series Configuration Guide

for the instructions to set the type of STA.
Review the network design and delete
unnecessary loops.
If the problem continues, contact
Enterasys Networks for technical support.

User parameters (IP
address, device and
module name, etc.)
were lost when the
module power was
cycled, the front
panel OFFLINE/
RESET switch was
pressed.

Position of Mode switch (7),
Persistent Data Reset, was
changed sometime before
either cycling power or
pressing the OFFLINE/RESET
switch, causing the user-
entered parameters to reset to
factory default settings.
Clear Persistent Data that was
set through Local
Management.
The DFE module was moved
either from slot-to-slot or from
chassis-to-chassis.

Reenter the lost parameters as
necessary. Refer to the

Enterasys Matrix

DFE-Platinum Series Configuration Guide

for the instructions to configure the
DFE module.
If the problem continues, contact
Enterasys Networks for technical support.

Table 4-2 Troubleshooting Checklist (continued)

Problem

Possible Cause

Recommended Action

«
...
68
69
70
71
72
...
»

Содержание Matrix 7G4280-19

Страница 1: ...7 5x9 inch cover with bleed on 4 sides Enterasys Matrix DFE Platinum Series Hardware Installation Guide 7G4280 19 P N 9034081 04...

Страница 2: ......

Страница 3: ...2008 Enterasys Networks Inc All rights reserved Part Number 9034081 04 July 2008 ENTERASYS NETWORKS ENTERASYS MATRIX LANVIEW MATRIX ENTERASYS NETSIGHT WEBVIEW and any logos associated therewith are t...

Страница 4: ...s A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits...

Страница 5: ...lectrical and Electronic Equipment WEEE Notice In accordance with Directive 2002 96 EC of the European Parliament on waste electrical and electronic equipment WEEE 1 The symbol above indicates that se...

Страница 6: ...ous materials in the parts is above the relevant threshold of the SJ T 11363 2006 standard This table shows where these substances may be found in the supply chain of Enterasys electronic information...

Страница 7: ...VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions BSMI EMC Statement Taiwan This is a c...

Страница 8: ...of radiant power exiting the fiber under normal conditions is 12 6 dBm or 55 x 10 6 watts Removing the optical connector from the transceiver allows laser radiation to emit directly from the optical p...

Страница 9: ...F YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT OR ARE NOT AUTHORIZED TO ENTER INTO THIS AGREEMENT ENTERASYS IS UNWILLING TO LICENSE THE PROGRAM TO YOU AND YOU AGREE TO RETURN THE UNOPENED PRODUCT T...

Страница 10: ...st or iii if the direct product of the technology is a complete plant or any major component of a plant export to Country Groups D 1 or E 2 the direct product of the plant or a major component thereof...

Страница 11: ...edge and agree that any breach of Sections 2 4 or 9 of this Agreement by You may cause Enterasys irreparable damage for which recovery of money damages would be inadequate and that Enterasys may be en...

Страница 12: ...x...

Страница 13: ...1 5 Secure Networks Policy Support 1 5 Standards Compatibility 1 6 LANVIEW Diagnostic LEDs 1 6 Chapter 2 Network Requirements Link Aggregation 2 1 Module Placement in a Matrix E7 Chassis 2 2 1000BASE...

Страница 14: ...iagnostic LEDs 4 1 Troubleshooting Checklist 4 5 Overview of DFE Module Shutdown Procedure 4 7 Recommended Shutdown Procedure Using OFFLINE RESET Switch 4 8 Last Resort Shutdown Procedure Using OFFLIN...

Страница 15: ...13 Cable Connection to MT RJ Fiber Optic Connectors 3 22 3 14 Cable Connection to LC Fiber Optic Connectors 3 23 3 15 Connecting an IBM PC or Compatible 3 26 3 16 Connecting a VT Series Terminal 3 27...

Страница 16: ...xiv A 9 MGBIC 08 Optical Specifications A 5 A 10 MGBIC 08 Operating Range A 5 A 11 MGBIC 02 Specifications A 6 A 12 COM Port Pin Assignments A 6 A 13 Compliance Standards A 7...

Страница 17: ...llowing terms are used DFE refers to Distributed Forwarding Engine series of modules DFE module or module refers to the 7G4280 19 Network expansion module or NEM refers to an optional uplink card inst...

Страница 18: ...ado debe realizar procedimientos de instalacion Elektrischer Gefahrenhinweis Installationen sollten nur durch ausgebildetes und qualifiziertes Personal vorgenommen werden For Refer to An overview of t...

Страница 19: ...ates a hypertext link When reading this document online click the text in blue to go to the referenced figure table or section Note Calls the reader s attention to any item of information that may be...

Страница 20: ...ion of your network environment for example layout and cable type Network load and frame size at the time of trouble if known The device history for example have you returned the device before is this...

Страница 21: ...Superior performance and capacity to support more high bandwidth and latency sensitive applications 10 100 1000 Base TX 1000 Base FX and 10 Gigabit Ethernet connectivity Integrated Services Design th...

Страница 22: ...onnections using optional Mini Gigabit Interface Cards MGBICs There is also a slot for an optional network expansion module NEM The 7G4280 19 can be installed in a Matrix E7 N7 N5 N3 or N1 chassis but...

Страница 23: ...T switch 6 GROUP STATUS LEDs 2 RJ45 COM port 7 GROUP SELECT LEDs 3 MGMT LED 8 NEM option slot 4 CPU LED 9 Ports 1 18 1000 Mbps through optional MGBICs 5 GROUP SELECT switch 1 2 3 4 5 6 7 8 9 10 11 12...

Страница 24: ...flow from FTM2 to FTM1 can only be accomplished with a 7H4382 25 7H4382 49 7H4383 49 or 7H4385 49 DFE module Mini GBICs At the printing of this document the following six Mini GBICs to support 1 Gbps...

Страница 25: ...ion s security strategy The Secure Networks Policy Architecture consists of 3 components Classification Rules Network Services and Behavioral Profiles These are defined as follows Classification Rules...

Страница 26: ...98 standards The DFE module provides IEEE 802 1D 1998 Spanning Tree Algorithm STA support to enhance the overall reliability of the network and protect against loop conditions LANVIEW Diagnostic LEDs...

Страница 27: ...LANVIEW Diagnostic LEDs DFE Platinum Series Hardware Installation Guide 1 7...

Страница 28: ...LANVIEW Diagnostic LEDs 1 8 Introduction...

Страница 29: ...des if applicable and can operate on 10 Mbps 100 Mbps or 1000 Mbps Ethernet full duplex ports Thus the network administrator can combine a group of five 100 Mbps ports into a logical link trunk that f...

Страница 30: ...ta traffic to some or all modules in the Matrix E7 chassis At the time of this printing the FTM1 to FTM2 bridging modules available are 7H4382 25 7H4382 49 7H4383 49 and 7H4385 49 1000BASE SX LX ELX N...

Страница 31: ...instalacion Elektrischer Gefahrenhinweis Installationen sollten nur durch ausgebildetes und qualifiziertes Personal vorgenommen werden For information about Refer to page Required Tools 3 2 Unpacking...

Страница 32: ...of damage Refer to Getting Help on page xviii for details Installing Optional Network Expansion Module NEM Refer to your release notes or the Enterasys Networks web site for the latest available netwo...

Страница 33: ...strumentos opticos para ver la potencia laser incrementa el riesgo a los ojos Cuando vean el puerto de la potencia optica la corriente debe ser removida del adaptador de la red Warnhinweis Mini GBICs...

Страница 34: ...arefully align the Mini GBIC with the port slot 3 Push the Mini GBIC into the port slot until the Mini GBIC clicks and locks into place Figure 3 1 Mini GBIC with MT RJ Connector Note The following ins...

Страница 35: ...ctor Figure 3 3 Mini GBIC with RJ45 Connector 1 Mini GBIC MGBIC LC01 or MGBIC LC09 4 Port slot 2 Mini GBIC top side 5 Mini GBIC protective dust cover 3 7 Pin edge connector insertion side 6 Release ta...

Страница 36: ...optic Mini GBIC insert its dust protector to protect its fiber optic ports Caution Do NOT remove a Mini GBIC from a slot without releasing the locking tab located at the front of the Mini GBIC This ca...

Страница 37: ...backplanes and all modules in the 6C107 chassis However the older first 6x1xx second 6x2xx and third 6x3xx generation modules are still managed using their own Local Management and are not subject to...

Страница 38: ...is configured using Local Management Rule The 6x3xx modules can be installed in any available chassis slot in the Matrix E7 chassis Example 3 Figure 3 4 C Shows chassis slots 1 through 5 populated wi...

Страница 39: ...o enable communications between the 6x1xx 6x2xx and 6x3xx modules Example 5 Figure 3 4 E Shows chassis slots 1 and 5 populated with 6x2xx and 6x1xx modules respectively slots 2 through 4 with DFE modu...

Страница 40: ...st strap to your wrist and plug the cable from the antistatic wrist strap into the ESD grounding receptacle at the upper right corner of the chassis 4 Remove the module from the plastic bag Save the b...

Страница 41: ...lever lines up with the desired slot number located on the front panel of the chassis Refer to Figure 3 5 Precauci n Para evitar que se da en los conectores del panel posterior en el siguiente paso in...

Страница 42: ...o bottom connectors in Matrix N7 5 Upper lower locking tabs in proper open position chassis 6 Upper lower locking tab in closed position 1 SERIES E7 4 5 6 7 2 3 50 60Hz LINE 100 125V 12A 200 240V 6A 5...

Страница 43: ...remove the module Sharp objects contacting the board or components can cause damage Precauci n Si no toma las medidas de seguridad necesarias para evitar descargas de electricidad est tica es posible...

Страница 44: ...closed position 2 Slot 1 The top slot is slot 3 6 Lower locking tab shown in closed position 3 Module card 7 FTM2 and power backplane connectors 4 Metal back panel FAN STATUS 7C203 1 REDUNDANCY PWR 1...

Страница 45: ...step to the next GROUP of ports The receive and transmit activity for that group of segments is then indicated by the RX and TX LEDs for each segment Monitoring and Verifying NEM Port Connections Unli...

Страница 46: ...ion To connect and verify UTP cable connections to a Mini GBIC RJ45 port refer to Figure 3 7 and proceed as follows 1 Remove the protective covers not shown from the RJ45 port of the Mini GBIC 2 Ensur...

Страница 47: ...ware Installation Guide 3 17 Figure 3 8 Cable Connection to RJ45 Copper Connector 1 Installed Mini GBIC with RJ45 connector 4 Port 6 Receive LED RX 2 Release tab 5 Port 6 Transmit LED TX 3 UTP RJ45 ca...

Страница 48: ...and an end user computer Refer to Figure 3 9 and Figure 3 10 for four wire RJ45 connections Refer to Figure 3 11 and Figure 3 12 for eight wire RJ45 connections Figure 3 9 Four Wire Crossover Cable RJ...

Страница 49: ...ver Cable RJ45 Pinouts Connections Between Hub Devices 1 RJ45 device port 3 RJ45 to RJ45 straight through cable 2 Other device port 4 RX RX and TX TX connections These connections must share a common...

Страница 50: ...f there is still a problem contact Enterasys Networks Refer to Getting Help on page xviii for details 6 Repeat steps 1 through 5 above until all connections have been made 1 RJ45 device port 3 RJ45 to...

Страница 51: ...ot shown from the MT RJ fiber optic port on the Mini GBIC and from the connectors on each end of the cable 2 Insert the MT RJ cable connector into the Mini GBIC until it clicks into place Note Leave t...

Страница 52: ...stallation Figure 3 13 Cable Connection to MT RJ Fiber Optic Connectors 1 Installed Mini GBIC MT RJ connector 4 Port 6 Receive LED RX 2 MT RJ cable connector 5 Port 6 Transmit LED TX 3 Release tab 1 2...

Страница 53: ...ice Some cables may be terminated at the other end with two separate connectors one for each fiber optic strand In this case ensure that the transmit fiber optic strand is connected to the receive por...

Страница 54: ...an Enterasys Networks module to access Local Management This section also provides the pinout assignments of the adapters What Is Needed The following is a list of the user supplied parts that may be...

Страница 55: ...r Compatible Device To connect an IBM PC or compatible device running the VT terminal emulation to an Enterasys Networks module COM port Figure 3 15 proceed as follows 1 Connect the RJ45 connector at...

Страница 56: ...n the Enterasys Networks module 2 Plug the RJ45 connector at the other end of the UTP straight through cable into the RJ45 to DB25 female adapter 3 Connect the RJ45 to DB25 adapter to the port labeled...

Страница 57: ...straight through cable with RJ45 connectors and an RJ45 to DB25 male adapter and proceed as follows 1 Connect the RJ45 connector at one end of the UTP straight through cable to the COM port of the mo...

Страница 58: ...password screen will display Refer to the Enterasys Matrix DFE Platinum Series Configuration Guide for further information Figure 3 17 Connecting to a Modem Parameter Setting Mode 7 Bit Control Transm...

Страница 59: ...d 3 Transmit TX 5 Green 5 Ground GRD 2 Orange 7 Request to Send RTS 6 Yellow 8 Clear to Send CTS VT Series Port Adapter Wiring and Signal Diagram RJ45 DB25 Pin Conductor Pin Signal 4 Red 2 Transmit TX...

Страница 60: ...be set to the factory default values A complete list of the factory default values are provided in Chapter 3 of the Enterasys Matrix DFE Platinum Series Configuration Guide After installing all DFE m...

Страница 61: ...ting the IP address and configuring Telnet settings for remote access to DFE management refer to Chapter 3 in the Enterasys Matrix DFE Platinum Series Configuration Guide The CLI commands enable you t...

Страница 62: ...cognized by the new DFE module and it will operate accordingly If you need to change any settings you can connect a terminal to the local console port as described in Connecting to COM Port for Local...

Страница 63: ...Enterasys Matrix DFE Platinum Series Configuration Guide The CLI commands enable you to initially set up and perform more involved management configurations The Enterasys Matrix DFE Platinum Series C...

Страница 64: ...Completing the Installation 3 34 Installation...

Страница 65: ...gement functions for all DFE modules in the chassis The Management Module handles all IP requests to the chassis IP address such as but not limited to PING Telnet SNMP HTTP The Management Module also...

Страница 66: ...sequence indicating which group is selected The receive and transmit activity for that group of segments is then indicated by the RX and TX LEDs for each port Figure 4 1 LANVIEW LEDs Table 4 1 descri...

Страница 67: ...er for several minutes contact Enterasys Networks for technical support Green Blinking Image starts running None Solid Functional None Red Solid Processor in reset None Green and Amber Blinking Indica...

Страница 68: ...ved by the interface None TX Transmit Off Port enabled but no activity If it is known that the port should be active and is not contact Enterasys Networks for technical support Green Flashing Indicate...

Страница 69: ...al Management Password screen Incorrect terminal setup Refer to the Enterasys Matrix DFE Platinum Series Configuration Guide for proper setup procedures Improper console cable pinouts Refer to Appendi...

Страница 70: ...t reason Loop condition detected Verify that Spanning Tree is enabled Refer to the Enterasys Matrix DFE Platinum Series Configuration Guide for the instructions to set the type of STA Review the netwo...

Страница 71: ...e is made thereby increasing network availability You can shut down a DFE module in an operating system using the OFFLINE RESET switch shown in Figure 4 2 There are two procedures to shut down a DFE m...

Страница 72: ...nd hold the OFFLINE RESET switch for approximately 6 seconds Pulling any DFE module out of the chassis before it has been shut down is not recommended The only safe time to pull a module out of the ch...

Страница 73: ...specifications for the 7G4280 19 DFE module For information about Refer to page 7G4280 19 Specifications A 1 Mini GBIC Input Output Specifications A 2 Gigabit Ethernet Specifications A 3 COM Port Pin...

Страница 74: ...n Time Between Failures MTBF For the MTBF hours for this module refer to the MTBF web site at URL http www enterasys com support mtbf Environmental Operating Temperature 5 C to 40 C 41 F to 104 F Stor...

Страница 75: ...t that is compliant with the 1000BASE ELX standard and has an LC connector MGBIC 02 Provides one RJ45 copper connection that is compliant with the 1000BASE T standard and has an RJ45 connector Table A...

Страница 76: ...The maximum drive distance up to 2 km depends on the quality of the installed multimode fiber optic cable segment Use the Link Power Budget to calculate the maximum cable length of the attached segmen...

Страница 77: ...Hz km 2 550 Meters 10 m SMF N A 2 10 000 Meters Table A 9 MGBIC 08 Optical Specifications Item Transmit Power minimum 0 dBm min 2 dBm typical 5 dBm max Receive Sensitivity 24 dBm min 26 dBm typical Ma...

Страница 78: ...ters Connector RJ45 Data Rate 1 Gbps IEEE 802 3 2000 compatible 1000BASE T operation only Automatic crossover detection TX Output impedance 100 ohms typical at all frequencies between 1 MHz and 125 MH...

Страница 79: ...patibility EMC requirements listed in Table A 13 Table A 13 Compliance Standards Regulatory Compliance Standards Safety UL 60950 CSA C22 2 No 60950 2006 95 EC EN 60950 IEC 60950 EN 60825 21 CFR 1040 1...

Страница 80: ...Regulatory Compliance A 8 Specifications...

Страница 81: ...ut Refer to page Required Tools B 1 Setting the Mode Switches B 2 Memory Locations B 3 Memory Replacement Procedures B 4 Caution An antistatic wrist strap is required to perform the procedures in this...

Страница 82: ...r use the factory default settings or reenter your own parameters Switch 8 Clear Admin Password Changing the position of this switch clears the admin password and restores the factory default password...

Страница 83: ...ace these memory modules If you have questions concerning the replacement of either memory module refer to Getting Help on page xviii for details on how to contact Enterasys Networks Figure B 2 shows...

Страница 84: ...DIMM Replacement Procedure Before you can replace the DIMM you must gain access to it by removing the network expansion module NEM as described in the following section 1 DIMM 2 DRAM SIMM 3 Main PC b...

Страница 85: ...t panel 3 Remove and save the screw fastening the NEM to the standoff on the main PC board The screws removed in steps 2 and 3 are used later to reinstall the NEM 4 Lift and remove the NEM off the two...

Страница 86: ...Rotate the DIMM upwards then remove it from the connector fingers Installing the DIMM To install a DIMM refer to Figure B 5 and proceed as follows 1 Insert the DIMM down between the connector fingers...

Страница 87: ...le does not need to be removed to access the DRAM SIMM Removing the DRAM SIMM To remove the existing DRAM SIMM proceed as follows 1 Locate the DRAM SIMM connector on the main PC board Refer back to Fi...

Страница 88: ...or contacts enough for the tabs on the connector arms to align with the two alignment notches 3 Push the DRAM SIMM down into the connector contacts Then rotate the two connector arms toward the DRAM S...

Страница 89: ...Memory Replacement Procedures DFE Platinum Series Hardware Installation Guide B 9 Figure B 7 Installing the DRAM SIMM 1 Connector arms 3 Connector contacts 2 DRAM SIMM 4 Alignment notches 2...

Страница 90: ...Memory Replacement Procedures B 10 Mode Switch Settings and Installing Options...

Страница 91: ...res for B 3 E Electromagnetic Compatibility EMC requirements A 7 F Fiber budget A 2 Front Panel Port Connections verification of 3 15 G Getting Help instructions for xviii GROUP SELECT button use of t...

Страница 92: ...ector 3 19 R Receive LEDs viewing of 4 2 Regulatory Compliance A 7 Related manuals obtaining xvii Required Tools 3 2 S Safety requirements A 7 Secure Networks Policy Support description of 1 6 SIMMs i...

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