DFE-Gold Module Shutdown Procedure
4-6 Troubleshooting
DFE-Gold Module Shutdown Procedure
The
DFE
‐
Gold
modules
installed
in
a
Matrix E7,
Matrix N3,
Matrix N5,
or
Matrix N7
chassis
are
interdependent
and
operate
under
a
single
IP
address
as
a
single,
distributed
switch
system
(hardware,
databases,
and
persistent
storage).
In
this
operating
environment,
the
DFE
‐
Gold
module
must
shut
down
in
an
orderly
fashion
to
ensure
that
the
other
modules
in
the
system
and
other
devices
on
the
network
are
notified
of
the
impending
change.
The
device(s)
can
then
make
intelligent
decisions
that
ensure
the
stability
of
the
network
before
the
change
is
made,
thereby
increasing
network
availability.
Port(s) goes into
standby for no
apparent reason.
Loop condition
detected.
Verify that Spanning Tree is enabled. Refer to the
Matrix DFE-Gold Series Configuration Guide
for
the instructions to set the type of STA.
Review the network design resolve loops.
If the problem continues, contact
Enterasys Networks for technical support.
User parameters
(IP address, device
and module name,
etc.) were lost
when the module
power was cycled,
the front panel
OFFLINE/RESET
switch was
pressed.
Position of Mode switch
(7), Persistent Data
Reset, was changed
sometime before either
cycling power or
pressing the OFFLINE/
RESET switch, causing
the user-entered
parameters to reset to
factory default settings.
Clear Persistent Data
that was set through
Local Management.
The module was moved
either from slot-to-slot
or from chassis-to-
chassis.
Reenter the lost parameters as necessary. Refer
to the
Matrix DFE-Gold Series Configuration
Guide
for the instructions to configure the device.
If the problem continues, contact
Enterasys Networks for technical support.
Table 4-2 Troubleshooting Checklist (continued)
Problem
Possible Cause
Recommended Action
Caution:
Do not remove a DFE module from an operating chassis system before reading
the following information and instructions.
Precaución:
Antes de retirar los módulos DFE del chasis en funcionamiento, lea las
siguientes instrucciones y la información suministrada.
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