25
STOVE SHUTS OFF AND SHOWS WARNING CODE
“E”
Possible Causes: Possible
Remedies:
(Unplug stove first when possible)
1.
The hopper is empty.
Refill the hopper.
2.
The burn pot holes are blocked.
Remove the burn pot and clean it thoroughly.
3.
The air damper is too far open for a low feed setting.
If burning on the low setting, you may need to close the damper all the way
slide the air supply toward the minimum setting.
4.
The air inlet, the interior chambers, or exhaust system has a partial
blockage.
Follow all cleaning procedures in the maintenance section of the owner’s
manual.
5.
The auger motor has failed.
Remove the auger motor from the auger shaft and try to run the motor
separately by pressing the fuel feed button on the control board. If the
motor turns, the shaft is jammed on something. If the motor does not turn,
the motor is bad or a connection with the control board is faulty. To remove
the auger motor, take off the rear panel of the stove’s body. Loosen the two
screws holding the motor to the auger shaft.
6.
The auger shaft is jammed.
Remove that auger shaft from the auger housing. Start by emptying the
hopper. Take off the rear panel of the stove’s body. Then, remove the
auger motor by removing the screws holding the motor to the auger shaft.
Once, the motor is out, remove the four screws on the steel plate holding the
auger shaft to the auger housing. Then, rotate the bottom end of the auger
shaft down towards you until you can pull the shaft down out of the stove.
After you have removed the shaft, inspect it for bent flights, burrs, or broken
welds. Remove any foreign material that might have caused the jam. Also,
check the auger housing for signs of damage such as burrs, rough spots, or
grooves cut into the metal that could have caused a jam. Clean the auger
housing thoroughly to remove all pellet dust.
7.
The thermistor heat sensor has malfunctioned.
The thermistor is a heat sensor located on the exhaust housing. Its function
is to tell the control board that the unit has ignited properly by measuring the
heat in the exhaust. The pellet stove will not start feeding pellets at the
desired heat setting until it has received a signal from the thermistor heat
sensor. If the thermistor heat sensor is bad, the unit will stop after the
ignition cycle. If this situation occurs, call your dealer or technician.
