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WARRANTY
Energy Sistem Soyntec SA is liable for any lack of conformity which exists at the time
the goods were purchased during a period of 36 months. Batteries are excluded from
the 36-month warranty, having a warranty period of 12 months.
This warranty covers any defects in workmanship or materials. This warranty doesn’t
cover any failure of the product due to accidents, misuse or alteration made by an
unauthorized person.
The special 36-months warranty is valid for the European Union. For other countries,
please refer to your specific legislation or your local distributor.
WARRANTY PROCEDURE
1.
Visit the Support section at http://support.energysistem.com and select your
product to view the FAQ (Frequently Asked Questions). The solution to your
problem is very likely to have been already published there. You will also be able
to download user manuals, user guides, drivers and updates. You can check the
availability of the user manual in your language at http://www.energysistem.com/
es-es/support/manuals
2.
If you cannot find an appropriate solution in the Support section, you may send us
your enquiry or warranty service request by email: [email protected]
3.
Alternatively, you may prefer to contact the distributor from which you purchased
the product, presenting the purchase receipt or invoice.
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